Posada del Tepozteco - Hotel & Gallery, located in a tranquil corner of Tepoztlán, offers a picturesque escape with stunning views of both the town and the surrounding mountains. Guests consistently praise its exceptional location, providing a peaceful retreat while still being within convenient walking distance to local attractions. The hotel delights with beautiful gardens, ample security, and a charming terrace perfect for scenic dining accompanied by a delicious gourmet menu.
The breakfast at Posada del Tepozteco earns high marks for its delightful culinary experience, set in a picturesque atmosphere with vibrant bougainvillea. Guests appreciate the range of tasty Mexican specialties offered, although some note minor room for improvement. Dinner at the hotel is similarly praised, with exquisite food and excellent service enhancing the overall dining experience.
The spacious and comfortable rooms enhance the guest experience with breathtaking views, particularly from terraces and balconies. While some facilities would benefit from modernization, the cleanliness and comfort receive high praise, often exceeding expectations. The staff consistently earn accolades for their exceptional friendliness and attentiveness, contributing significantly to a memorable stay.
While the Wi-Fi service receives mixed reviews, with some guests experiencing connection issues, the heated pool is a highlight for many, offering a relaxing swim amidst the stunning garden setting. Though occasional maintenance issues are noted, the pool remains a favorite feature. The beds receive mixed feedback, with some guests finding them comfortable, while others suggest updates for improved restfulness.
Overall, Posada del Tepozteco combines its picturesque location, exceptional staff service, and memorable dining experiences to offer a unique and tranquil stay in Tepoztlán, despite minor areas for improvement such as bed comfort and Wi-Fi connectivity.
Amomoxtli, located just outside the bustling center of Tepoztlán, is an exceptional retreat offering a serene and picturesque escape. The hotel is nestled amidst stunning natural surroundings, providing extraordinary views of the mountains and Tepozteco hill. This tranquil setting, though somewhat removed from the village center, ensures a quieter and more relaxing experience that is complemented by excellent service and a top-tier restaurant.
Guests are particularly impressed by the breakfast at Amomoxtli, noting its sensational quality and delightful variety. Fresh fruit, smoothies and delicious croissants are frequently lauded with the option to order whatever guests desire adding to the experience. While there are occasional mentions of subpar service or issues with specific dishes, the general consensus is that breakfast is a standout feature of the hotel's offerings.
The dinner service also receives high praise for its delicious and quality cuisine, although some guests find the flavors occasionally bland and note the higher cost of dining, particularly for desserts. However, the overall dining experience remains enjoyable and flavorful.
Amomoxtli's rooms are celebrated for their beauty, comfort and exceptional decor. Guests appreciate the private and spacious accommodations, often featuring terraces with sofas and fire pits and classic Mexican tiles in the bathrooms. While there are minor critiques regarding mattress firmness and value, the majority consensus is that the rooms provide a luxurious and serene escape.
Cleanliness is another strong point for Amomoxtli with guests consistently highlighting the immaculate state of the property. Despite minor concerns about damp smells and bathroom cleanliness in certain areas, the overall attention to hygiene and maintenance remains impressive.
The staff at Amomoxtli is frequently commended for their exceptional service, characterized by friendliness, attentiveness and a genuine dedication to guest satisfaction. The team's polite and warm welcome, notably from individuals like Alex, leaves a lasting positive impression, though there are occasional remarks about slower restaurant service and less friendly spa staff.
The spa at Amomoxtli is highly praised for its quality and top-notch services, including exceptional massages that guests often describe as the best they've experienced. The facility's serene ambiance and beautiful setting further enhance the experience, making the spa a standout feature.
The pool area, surrounded by breathtaking gardens and views of the mountains, provides a serene and picturesque setting. Guests find the pool itself amazing and beautiful, contributing to a relaxing retreat. Despite occasional complaints about crowding, the overall sentiment is highly positive.
Amomoxtli is also ideal for couples seeking a romantic and relaxing getaway. The hotel's high-quality service, accommodation and cuisine create an excellent environment for unwinding and celebration, making it highly recommended for both older guests and young couples.
Overall, Amomoxtli offers a tranquil and visually stunning retreat with exceptional service, delightful dining and luxurious accommodations, making it a memorable choice for travelers seeking relaxation and escape.
Hosteria Las Quintas Hotel Restaurante Bar in Cuernavaca is celebrated for its serene and picturesque location. Nestled away from the city's hustle and bustle yet conveniently close to key attractions, this establishment offers a tranquil oasis surrounded by lush gardens, appreciated for their beauty and the overall peaceful ambiance they provide.
Guests frequently commend the spacious, clean and comfortable rooms, many of which feature private terraces, jacuzzis and beautiful garden views. While the rustic charm of the rooms is appreciated, some note that the décor feels dated and that improvements, especially in air-conditioning and modern amenities, could enhance the experience.
The dining experience is generally positive with many guests praising the delicious food and excellent buffet, particularly the weekend brunches. Nonetheless, there is a recurring concern about the high prices and limited menu options, especially for children. Dinner also receives mixed reviews with the quality and consistency of dishes being points of contention.
Cleanliness at the hotel is often highlighted with clean rooms and well-maintained facilities contributing to a welcoming atmosphere. However, some guests report issues with inconsistent housekeeping and occasional lapses in maintenance, particularly in the pool and bathroom areas.
The hotel's staff garners positive feedback for their friendliness, helpfulness and attentiveness, particularly among the restaurant and general staff. However, the reception staff receive mixed reviews with some guests experiencing issues regarding rudeness and inefficiency.
Family-friendliness is a key attribute with multiple pools catering to all ages, including a dedicated children's pool and various play areas that make it an ideal destination for family vacations. Despite this, some suggest a better separation between children's and adults' areas to improve the experience for all.
Additional services like the spa and gym receive mixed feedback. The spa is praised for its quality but operates on a limited schedule, while the gym is noted for needing better upkeep and more modern equipment. The pool area, though aesthetically pleasing, requires improvements in maintenance and management to address overcrowding and cleanliness concerns.
Lastly, the reviews for the Wi-Fi service are predominantly negative, highlighting weak signals and connectivity issues as areas needing significant improvement.
Overall, Hosteria Las Quintas Hotel Restaurante Bar provides a beautiful, comfortable and family-friendly environment with generally positive guest experiences, though several areas could benefit from improvements to fully meet the five-star expectations many have.
Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a charming and serene retreat nestled about an hour from Mexico City, offering a picturesque backdrop with its meticulously maintained gardens and stunning architecture. The ambiance of the expansive estate, complemented by modern amenities like a pool and on-site Starbucks, provides guests with plenty of picturesque spaces for relaxation.
The breakfast experience at the resort stands out with guests consistently praising the delicious and varied à la carte and buffet options, particularly enjoying the hearty Mexican cuisine and the exceptional service of the restaurant staff. Although a few guests wished breakfast were included in the room rate, the overall dining experience leaves most guests satisfied.
Dinner at the resort has received mixed reviews. Many guests appreciate the tasty and beautifully presented dishes, the good value for money and the elegant dining atmosphere. However, some have noted issues with slow service, lack of variety and occasional lapses in food quality, highlighting areas for improvement.
Rooms generally receive positive feedback for their spaciousness, comfort and tasteful decor that blends with the historic estate’s character. However, there are notable concerns regarding maintenance, including issues like small bathrooms, musty smells and occasional discrepancies between room expectations and reality. While the beds are frequently praised for their comfort, attention to detail and consistent maintenance are necessary to enhance guests' overall experience.
The cleanliness of the resort is commendable in common areas and gardens, contributing to an enchanting setting. However, the rooms and specific areas sometimes fall short of guests’ cleanliness expectations, indicating a need for more rigorous cleaning standards and better maintenance to ensure a consistent guest experience.
The staff at the resort are often lauded for their exceptional hospitality, attentiveness and friendliness, which significantly enhance the overall stay. While some guests have noted slow service in the restaurant, the polite and helpful nature of the personnel generally creates a welcoming and pleasant environment.
The pools at the resort are a highlight with guests enjoying the clean, pleasantly warm water and the balance between shaded and sunny areas. Despite some minor issues with variability in water temperature and occasional poolside dirtiness, the pools are described as a beautiful and relaxing retreat.
Overall, Fiesta Americana Hacienda San Antonio El Puente Resort & Spa offers a compelling blend of historic charm, serene landscapes and commendable service, making it an attractive destination for travelers seeking relaxation amidst enchanting surroundings.
Nestled in the heart of Cuernavaca, the hotel redefines luxury with distinctive service and personal passion, making each stay even more memorable than the last one.
Summary of reviews
Anticavilla Hotel Restaurante & Spa is a luxurious and exceptional hotel that offers a five-star experience. The hotel's restaurant serves terrific food with excellent quality and flavor and the staff is amazing and attentive, providing exceptional customer service. The rooms are spacious, beautifully designed and furnished with a modern style and comfortable beds. The swimming pool area is lovely with lush grounds and a delightful pool that guests absolutely loved. While some guests noted minor issues, the overwhelmingly positive reviews of the hotel make it a perfect choice for a romantic getaway or a peaceful and secure stay surrounded by luxurious amenities.
The Radisson Hotel Cuernavaca generally receives favorable reviews, highlighted by a selection of positive aspects that appeal to a wide range of guests. Its location, while slightly remote, is appreciated for its convenience to local venues and its peaceful, relaxing setting. Guests often praise the hotel's proximity to highways and airports, making it ideal for those traveling by car and attending nearby events.
The breakfast experience is mixed, but many guests enjoy the variety and quality of the buffet, with Sunday brunch being particularly notable. The dinner service, in contrast, is frequently commended for its delicious and well-priced offerings, complemented by attentive and friendly restaurant staff. Although some suggest expanding the menu and buffet variety, the overall dining experience is well-received.
The hotel rooms receive mixed feedback. Many guests appreciate their comfort, spaciousness, and the serene garden views. However, some note a need for better maintenance and upgrades, particularly regarding amenities and cleanliness. Despite these drawbacks, the hotel’s lush garden setting contributes significantly to the pleasant atmosphere.
Cleanliness across the hotel garners varied feedback. While many guests find the environment aesthetic and well-maintained, others encounter issues that suggest room for improvement in certain areas. The majority highlight the hotel's immaculate public spaces and gardens, which leave a positive impression.
Staff at the Radisson Hotel Cuernavaca are consistently praised for their friendliness and helpfulness, enhancing the guest experience. The restaurant and bar staff, in particular, receive high marks for their warmth and efficiency. Although there are occasional reports of less favorable interactions at reception, the overall sentiment is positive, reflecting a high level of service.
The hotel's pool facilities stand out as a significant attraction, with multiple heated pools offering warmth and comfort regardless of the weather. Families, in particular, find the pool area delightful. While a few minor issues related to cleanliness and service around the pools are noted, the facilities largely contribute to a satisfying stay for guests.
For families, the Radisson Hotel Cuernavaca is a welcoming destination, offering spacious, pet-friendly accommodations, pristine pools, and lush gardens that create an inviting setting for relaxation and enjoyment. Its reputation as a family-friendly venue is further enhanced by its appeal as a charming location for weddings.
Additionally, the hotel is consistently praised for the comfort of its beds, with many guests highlighting the quality of the mattresses and pillows as a key factor in achieving a restful night's sleep.
Overall, the Radisson Hotel Cuernavaca offers a comfortable, scenic, and family-friendly experience, with attentive service and well-regarded amenities, making it an appealing choice for those visiting the area.
Villa Bejar Cuernavaca is widely praised for its excellent location, strategic placement and ease of access. Visitors, especially those from Mexico City, appreciate its proximity to shops and restaurants. Despite some suggestions that the location could improve, it's generally seen as a major convenience.
The hotel offers a delightful breakfast experience, highlighted by a comprehensive buffet with options like made-to-order eggs and quesadillas and fine cheeses. Sunday mornings are special with live music and mimosas enhancing the luxurious atmosphere. Though a few guests mention the cost could be more reasonable, the quality and variety, along with attentive staff, make the breakfast a standout feature.
The dinner experience receives mixed reviews. While the food quality is highly praised for its rich flavors, some guests find the menu limited and the prices on the high side. Still, the taste and quality make dining at Villa Bejar Cuernavaca worthwhile for many.
Rooms at the hotel offer spaciousness and cleanliness with comfortable beds and good water pressure. Some rooms even feature jacuzzi tubs. However, a consistent theme is the need for updates to the outdated decor and furniture. Despite issues like occasional noise, cold rooms and lack of sunlight, the cleanliness and spaciousness of the rooms generally contribute to a positive stay.
The cleanliness of the hotel is frequently commended with high standards of hygiene maintained throughout. Although some aspects of the hotel are dated, they are well-kept and the gardens are maintained meticulously. Only minor issues, such as the absence of blackout curtains, are noted.
The staff at Villa Bejar Cuernavaca stand out for their friendliness, warmth and attentiveness. Guests often highlight the exceptional service and the staff's willingness to assist, contributing to a highly positive experience. The kindness of the personnel, from the bar to the restaurant, significantly enhances guests' stays.
The pool facilities offer a generally positive experience with well-maintained and pleasantly tempered pools suitable for families and children. However, there are mixed reviews about pool temperatures with some guests finding the water colder than expected. While the cleanliness of the pools is generally good, occasional concerns about leaves and dirt suggest room for improvement.
For families, Villa Bejar Cuernavaca is highly recommended. The hotel provides a comfortable and enjoyable environment with a great atmosphere and excellent menu. The friendly staff, clean facilities and overall beauty of the place make it an ideal destination for family activities and a relaxing visit.
Nequi Hotel Boutique in Tepoztlán stands out as a highly recommended destination due to its exceptional blend of modern luxury and charming atmosphere. Situated just a short walk from the town's vibrant center, the hotel's prime location allows guests easy access to local attractions and cultural experiences. Guests are consistently impressed by the immaculate cleanliness of the establishment, as well as the thoughtfully designed, spacious rooms equipped with luxurious amenities such as jacuzzis and large beds. The hotel goes above and beyond with top-notch facilities like an inviting swimming pool and serene garden views, providing a tranquil retreat for visitors.
A highlight of the guest experience is the exemplary service offered by the dedicated and friendly staff. Their attentiveness and willingness to enhance every aspect of a guest's stay is frequently noted, making the service a standout feature. The breakfast receives mixed feedback but is generally praised for its taste and quality, adding to the overall positive dining experience.
Nequi Hotel Boutique is particularly appealing for couples seeking a romantic getaway, thanks to its intimate setting and romantic facilities, including rooftop and in-room jacuzzis. The luxurious experience is complemented by impeccable service, making it a memorable choice for relaxation and exploration. While there are occasional suggestions for improvement regarding breakfast variety and pool heating, the hotel's high standards in accommodation, service, and experience overwhelmingly delight visitors.
Hotel San Angelo has garnered a favorable overall impression among guests, prominently due to its excellent location and welcoming atmosphere. Its central positioning across from Plaza Cuernavaca and Bunganbilias Square is frequently applauded, providing convenient access to nearby amenities and transport options while maintaining a tranquil ambiance with serene gardens. The hotel further enhances the guest experience with colonial-style decorations and a variety of amenities such as a pool, billiard table, and pong table.
Guests greatly appreciate the delightful breakfast experience, which is highlighted by flavorful and varied dishes served in a charming setting surrounded by lush greenery. Although service can occasionally be slow, the overall satisfaction with breakfast remains strong, drawing guests back for more during their stay.
The rooms at Hotel San Angelo are noted for their spaciousness, cleanliness, and charming features such as pleasant balconies offering garden views. While some guests have mentioned issues with lighting and mattress comfort, the room's overall appeal and the attentive service from staff create a welcoming and comfortable atmosphere.
Hotel San Angelo's staff receive high commendations for their exceptional service and commitment to hospitality. Renowned for their friendliness and attentiveness, the team makes guests feel like part of the family, ensuring a memorable experience.
While there are some concerns regarding the pool's temperature and maintenance, as well as the need for softer mattresses, the hotel's excellent location, warm service, and overall ambiance make it a top choice for travelers seeking a charming and accessible getaway.
La Buena Vibra Wellness Resort & Spa, nestled amidst stunning mountain scenery, offers a captivating location with breathtaking views of the Tepozteco and lush gardens. Its remote setting provides a tranquil escape, perfect for those seeking peace and natural beauty, despite the slightly challenging journey from the village center. The serene environment and spectacular landscapes make it a highly recommended destination.
Guests rave about the delightful breakfast experience, highlighting the varied and high-quality buffet, especially the extensive Sunday brunch with a mimosa bar. The food is plentiful and delicious, set against the backdrop of beautiful gardens. Although there are occasional mentions of cold servings or a lack of vegetables, the breakfast remains a high point of the stay.
Dinner at the hotel receives mixed reviews. While many praise the delicious and well-presented dishes and the service is noted as excellent, some guests find the prices high and the quality inconsistent compared to local alternatives. There are suggestions for more variety in the dinner menu.
The rooms are generally spacious and comfortable with stunning views and ample cleanliness. However, the lack of air conditioning, humidity issues and occasional maintenance problems detract from the experience. Some rooms feel basic or outdated and there are concerns about value for money, especially with the more expensive suites.
Cleanliness is a strong point with many guests noting the impeccable condition of the facilities and rooms. However, there are occasional lapses in areas like the pool, jacuzzi and room cleaning services.
The staff receives glowing reviews for their exceptional service. Their friendliness and helpfulness create a welcoming atmosphere, supported by notable mentions of individuals like Marco, Moisés, Rogelio and Alexis. The attention to detail and dedication to excellent service make a significant positive impact on guests.
WiFi quality is a common concern with connectivity issues throughout the property, making it unreliable for guests needing internet access for work.
The spa experience is a highlight, praised for its professional service and excellent treatments. Guests appreciate the variety of offerings and the serene environment, despite some finding the prices high. The quality and care from the staff justify the cost, making the spa a worthwhile experience.
The pool facilities are inviting with beautiful surroundings and well-maintained areas. Despite some cleanliness issues and the need for more loungers, guests generally enjoy the refreshing experience and stunning mountain views.
The quality of the beds receives mixed reviews with some guests finding them super comfy and others mentioning worn-out mattresses and uncomfortable pillows. Bed quality varies, indicating a need for more consistent choices.
Overall, La Buena Vibra offers an elegant and luxurious experience with meticulous attention to detail. It provides a serene and romantic atmosphere, ideal for couples seeking a perfect getaway. Despite some areas needing improvement, the beautifully maintained facilities, magnificent gardens and exceptional staff make it a delightful destination for a relaxing and memorable holiday.
Hotel Argento stands out as an attractive choice for visitors seeking a comfortable and enjoyable stay in Cuernavaca, praised for its prime and central location. The hotel offers immediate access to downtown attractions, numerous restaurants, shopping areas and major highways, making it a convenient base for exploring the city. Guests commend the well-maintained facilities, including clean, spacious rooms and inviting pools set in beautiful gardens, which collectively contribute to a relaxing environment.
The breakfast and dinner options at the hotel receive high praise for their delicious and varied offerings, especially the breakfast buffet available on weekends, which features traditional Mexican dishes and abundant options. Although some guests feel that the breakfast is pricey and occasionally limited on weekdays, the quality and service often justify the cost. Similarly, the dinner experience tends to excel despite some remarks on the slowness and expense of the à la carte menu.
Rooms at Hotel Argento are generally described as spacious, comfortable and very clean with pleasant views and satisfactory amenities like hot water and air conditioning. While the minimal and slightly outdated decor could use some updates and improvements, especially in terms of bed comfort and noise control, most guests find the rooms conducive to a restful stay.
The hotel staff is frequently applauded for their friendliness and attentiveness with guests feeling warmly welcomed and well-cared for. Both the reception staff and restaurant personnel play key roles in enhancing the overall guest experience, despite occasional lapses in service speed.
Hotel Argento’s cleanliness extends beyond the rooms with guests highlighting the super clean pools and well-maintained common areas. The warmly heated pools and lovely garden setting add to the hotel’s appeal, making the pool area a standout feature.
Parking at the hotel is secure and hassle-free with ample spaces and a valet service that further simplifies the experience. The hotel's family-friendly atmosphere is another highlight with well-heated pools, spacious areas for family activities and a general serene ambiance catering to both children and adults.
Even though the gym's equipment needs updating and there are mixed experiences with the Wi-Fi, these factors are minor in comparison to the overall positive reviews. While some room for improvement exists, particularly in terms of gym maintenance and bedding comfort, Hotel Argento successfully provides a welcoming, clean and convenient option for families, tourists and business travelers alike.