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Summary of reviewsThe Royal Inn Midvale stands out for its advantageous location, offering easy access to dining, shopping, and skiing, with convenient connections to the airport. This central positioning, combined with its competitive pricing, makes it an appealing choice for budget-conscious travelers. Guests appreciate the picturesque mountain views and the convenience of having essential amenities nearby, contributing to the hotel's charm despite concerns about safety at night.
While the hotel does not provide breakfast, its rooms are noted for being budget-friendly and equipped with plentiful seating. The charm of the older-style rooms, along with a friendly and welcoming staff, enhances the overall experience for many guests. However, certain cleanliness aspects require attention, including stained linens and the presence of pests, which detracts from the overall comfort. Despite some furnishings showing signs of wear, the staff's warmth, especially individuals like Sam, leaves a positive impression on many.
Cleanliness remains a challenge, with reports of pervasive odors, stained carpets, and unsanitary conditions. Although efforts to improve cleanliness are noted, these are overshadowed by persistent issues. The staff receives mixed reviews; while some provide outstanding customer service, others leave guests feeling uncomfortable and unwelcome. Inconsistencies in service quality and adherence to ADA laws have been noted.
The beds receive a mix of positive and negative feedback, with many guests finding them comfortable, complemented by clean and new bedding. However, issues with some beds being too hard and occasional reports of bed bugs highlight areas needing improvement. Overall, the Royal Inn Midvale continues to attract guests with its affordability, convenient location, and welcoming staff, though cleanliness and service consistency remain areas for growth.
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