InfoSummary of reviewsThe Penthouse Suites Hotel in Tunis is highly praised for its strategic location, making it convenient for accessing local amenities, restaurants, cafes, and shops. Guests appreciate its proximity to transportation hubs, despite being somewhat distant from major city attractions. The competent staff further enhances the guest experience, contributing to the hotel's reputation as a comfortable and accommodating choice.
The breakfast experience is another highlight, with guests frequently commending the extensive selection and deliciously well-presented dishes. The warmth and professionalism of staff members like Mr. Wael, Ismel, and Rachida add to the pleasant dining atmosphere, making breakfast a delightful start to the day.
Rooms at The Penthouse Suites Hotel are noted for their spaciousness, cleanliness, and comfort. Perfect for families and large groups, the well-decorated interiors provide a relaxing environment for guests. Though there are minor issues with noise isolation, the overall feedback suggests a welcoming and accommodating atmosphere.
The hotel maintains high standards of cleanliness throughout its rooms and common areas, including the pool, which is meticulously maintained. This contributes to a quiet and inviting environment, complemented by the friendly and helpful staff. The combination of cleanliness and excellent service consistently leads to a positive guest experience.
The staff, consistently commended for their exceptional service, treat guests with warmth and professionalism. Their attentive nature and ability to cater to inquiries significantly enhance the guest experience, making visitors feel like family.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting ambiance at night. While other facilities like the ice rink and bowling may incur extra charges, the pool is a major draw for relaxation.
Beds provide a high level of comfort, contributing to a restful sleep experience. Despite occasional comments on mattress comfort, the overall sentiment is that the hotel offers cozy and comfortable accommodations.
While feedback on the hotel's five-star status is mixed, many guests highlight the friendly and helpful staff as a key positive aspect. Despite some criticisms, such as the lack of certain expected amenities, the welcoming atmosphere and enjoyable breakfast are noted as favorable elements of the stay. Show more
