InfoSummary of reviewsPlateau Lodge emerges as a highly recommended destination for adventurers and nature lovers due to its ideal location close to Tongariro National Park. Nestled in a tranquil area, it provides quick access to popular attractions like the Tongariro Alpine Crossing and Mt. Ruapehu. Its proximity to hiking trails, ski fields and essential amenities such as restaurants, bars and a supermarket, in addition to the convenience of having a shuttle bus stop right outside, significantly enhances its appeal.
The lodge itself is praised for its cleanliness and well-equipped rooms, which offer coziness and comfort. Guests have consistently remarked on the modern, warm facilities, from ensuite bathrooms to well-maintained communal areas. Despite some noting that the surrounding environment might be considered just average, the overall ambiance combined with beautiful views creates a relaxing setting perfect for both rest and daily excursions.
Breakfast at Plateau Lodge, typically delivered to rooms if preordered, has been well received and the addition of a food truck serving breakfast and dinner adds to the convenience. While the communal kitchen has been noted as in need of some refurbishment, the dining options, including nearby takeaway services and local restaurants, received positive feedback.
In terms of accommodations, the rooms are generally described as clean, warm and comfortable, even if on the smaller side. The spaciousness of specific units, like the two-bedroom apartments, is especially appreciated by families. The overall well-maintained and tidy rooms, combined with comfortable beds and modern amenities, contribute to a pleasant stay.
Consistently praised for their friendliness and helpfulness, the staff at Plateau Lodge play a significant role in ensuring a positive experience for guests. The welcoming and supportive nature of the owners and staff members, including friendly reception and assistance with travel advice, is regularly highlighted in reviews.
The free WiFi service at Plateau Lodge is generally regarded as dependable, although there are occasional issues with patchy coverage and slower speeds. Parking facilities are also a strong point with plentiful spots conveniently located close to rooms, enhancing overall convenience.
While the comfort of the beds can vary with some guests pointing out issues with older mattresses and specific types of beds, the majority of feedback is positive, noting clean and cozy bedding. Accessibility-wise, the lodge is well-situated with easy access to public transport and the National Park, though there is room for improvement in terms of wheelchair accessibility.
Overall, Plateau Lodge stands out for its excellent location, cleanliness and friendly service, making it a top choice for those looking to explore the stunning surroundings of Tongariro National Park. Show more
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InfoSummary of reviewsThe Park Hotel Ruapehu provides an inviting stay for nature enthusiasts and adventurers, praised for its exceptional location within the stunning landscapes of Tongariro National Park. Guests benefit from close proximity to Whakapapa ski fields, the Tongariro Alpine Crossing and various outdoor activities such as hiking, skiing and rock climbing. The breathtaking views of Mt. Ruapehu and nearby volcanoes, combined with amenities like parking and shuttle services, enhance the overall experience. The warm, friendly staff and cozy ambiance further contribute to the hotel's great value for money.
The breakfast offered at the hotel is appreciated for its hearty and plentiful buffet, providing ample energy for a day of adventure. Guests have particularly enjoyed the tasty yogurt and excellent coffee with the breakfast views adding a delightful touch. However, some found the selection limited and occasionally lacking in variety and quality, especially for the price.
Dinner at the onsite restaurant is generally well-received with numerous guests praising the flavorful dishes and cozy atmosphere enhanced by a fireplace. While some experienced slow service and unavailable menu items, the restaurant remains a popular and convenient choice due to its overall positive dining experiences.
Rooms at the hotel are consistently noted for their cleanliness, warmth and comfort, though many describe them as small or cramped with compact bathrooms and limited soundproofing. The cleanliness of common areas and rooms is praised, despite occasional issues with dusty spots or insufficient cleaning noted by some guests.
The exceptional staff at The Park Hotel Ruapehu are a standout feature, frequently commended for their friendliness, professionalism and readiness to assist. Personal attention and efficient service contribute to the hotel's welcoming ambiance, although occasional instances of staff fatigue or confusion were mentioned.
Wi-Fi service receives mixed reviews with some guests appreciating good connectivity in common areas but many encountering challenges with room connectivity, especially during peak hotel occupancy.
The spa facilities are highlighted as a notable feature, offering a relaxing environment with hot tubs and jacuzzis that are well-enjoyed by guests. However, issues with spa maintenance, cleanliness and limited operational hours were mentioned by some.
Ample, secure and convenient parking is a frequently praised feature, contributing to a hassle-free stay for those traveling by car.
For families, the hotel provides a cozy, family-friendly atmosphere with practical amenities such as a heated pool and hot tubs. Shared family spaces and a kids menu in the restaurant add to guest convenience, though improvements in room space utilization and better soundproofing could enhance the overall family experience.
The beds are generally well-regarded for their comfort and cleanliness, although some guests noted issues with size, firmness and breathability of the bedding.
As a cozy three-star hotel, The Park Hotel Ruapehu offers good value for money with its clean accommodations and friendly staff, making it a suitable choice for outdoor enthusiasts seeking an accessible and welcoming base for their adventures. Show more
InfoSummary of reviewsTongariro Crossing Lodge is nestled amid the breathtaking landscapes of Tongariro National Park, providing an ideal retreat for adventurers keen to explore New Zealand's iconic hiking routes. Its prime location, just a short distance from the start of the Tongariro Crossing, makes it a top choice for outdoor enthusiasts, offering easy access to both the famous crossing and the wider national park.
Guests consistently praise the lodge for its exceptionally clean and comfortable accommodations. The spacious rooms feature well-equipped kitchens, allowing for relaxed, home-style meals after a day of exploration. The atmosphere is inviting and homely, with modern bathrooms adding a touch of luxury. The large, comfortable beds ensure a restful night's sleep, enhanced by the lodge's peaceful and quiet setting.
The staff at Tongariro Crossing Lodge are frequently commended for their exceptional friendliness and hospitality. Visitors often mention the warm welcome received upon arrival, with staff members like Louis and Marina noted for their helpfulness and attentiveness. The team goes above and beyond, offering valuable tips on the Tongariro Crossing and other local attractions, while ensuring every stay is cozy and convenient.
Breakfast at the lodge is a standout feature, with guests lauding the delicious cooked meals and elegant presentation. The homemade bread and jam are particular highlights, contributing to a thoroughly satisfying and impressive dining experience. The lodge also offers convenient packed lunch options, highly recommended by visitors.
Additionally, the lodge provides practical amenities such as dedicated parking spaces directly outside each apartment, easing accessibility and providing a sense of privacy and security. Facilities like a guest laundry, including a complimentary washing machine and tumble dryer, further enhance the convenience of a stay at the lodge.
Overall, Tongariro Crossing Lodge is highly recommended for anyone planning to hike the Tongariro Crossing or explore the UNESCO World Heritage area. Its combination of a stunning, serene setting, thoughtful amenities, and welcoming atmosphere ensures a memorable and comfortable experience for all guests. Show more
InfoSummary of reviewsMountain Heights Lodge consistently receives high praise from guests for its exceptional offerings. Situated in a prime location near Tongariro National Park, the lodge is ideal for visitors eager to explore the stunning Alpine Crossing and ski fields of Mount Ruapehu. Guests appreciate the convenient access to essential amenities like supermarkets, restaurants, and the tranquility of the rural setting, although some note occasional noise from truck traffic at night. The lodge’s placement is not only perfect for adventure enthusiasts but also offers breathtaking mountain views and excellent stargazing opportunities.
The breakfast experience is a notable highlight, providing a delicious and well-organized start to the day. Guests consistently commend the continental options, which are thoughtfully presented and flexible for self-servicing. The breakfasts, whether delivered directly to rooms or stored for easy access, add a comforting and convenient aspect to the stay.
The rooms at Mountain Heights Lodge are spacious, impeccably clean, and designed for comfort and practicality. They feature stunning views, ample amenities for self-catering, and heated mattresses for added warmth. Guests, including families, appreciate the cozy, inviting atmosphere and the exceptional maintenance, even in slightly older accommodations. Staff play a crucial role in enhancing the lodge experience with their friendly and helpful demeanor, offering valuable local insights and creating a homely ambiance for guests.
While WiFi connectivity can be inconsistent, this minor issue is often overlooked due to the lodge's charm and natural surroundings. Parking facilities are convenient, with easy access and off-street options providing security for guests. Beds receive high acclaim for their comfort, contributing significantly to a restful and rejuvenating stay. Overall, Mountain Heights Lodge excels as a welcoming retreat, offering a memorable experience through its stellar location, attentive service, clean and comfortable accommodations, and enjoyable breakfast offerings. Show more
InfoSummary of reviewsAdventure Lodge and Motels and Tongariro Crossing Track Transport offers an exceptional base for adventurers eager to explore the wonders of Tongariro National Park. The property’s prime location near Mt Tongariro, Mt Ruapehu and the ski resort’s amenities makes it convenient for those planning to hike, ski or simply soak in the natural beauty. Easy access to shuttle stops, ski equipment rentals, gas stations and nearby dining options further enhances its appeal.
Guests consistently praise the accommodations for their cleanliness, comfort and cozy atmosphere. Despite minor issues like occasional noise from adjacent rooms and limited shared kitchen facilities, the overall experience is overwhelmingly positive. The lodge offers well-maintained rooms with comfortable beds, including spacious family units and those with disability access.
The breakfast at Adventure Lodge is highly regarded, offering freshly-prepared, healthy options that are perfect for adventurers. Breakfast-to-go is a popular choice for those embarking on early hikes, particularly the Tongariro Crossing. While some guests find the breakfast somewhat expensive and desire more variety, the general feedback highlights a satisfying start to the day.
Impeccable cleanliness is a standout feature with spotless rooms and common areas contributing to a restful stay. The facility's effective radiators provide additional comfort during colder months and the friendly, welcoming staff consistently receive high praise. Notable mentions include Gillian, Emmaly, Josh and Dutchie, whose warmth and attentiveness enhance the guest experience.
Guests appreciate the free WiFi's reliability, though usage limitations can be a slight drawback for those requiring extensive internet access. Still, the general consensus is that the internet connection is sufficient for most needs.
Parking is straightforward with plenty of free and private spaces available, adding to the convenience for those utilizing the lodge’s transport services.
Overall, Adventure Lodge and Motels and Tongariro Crossing Track Transport excels in delivering a well-rounded, comfortable and convenient experience, making it a recommended choice for adventurers and travelers exploring the Tongariro National Park region. Show more
InfoSummary of reviewsPipers Ski Lodge, located in the heart of National Park Village, offers an exceptional base for outdoor enthusiasts, with easy access to the Tongariro Alpine Crossing and Whakapapa ski fields, surrounded by captivating mountain views and nearby restaurants. Guests are consistently pleased with the lodge's prime location, complementing their adventures with comfortable accommodations.
The lodge provides a complimentary continental breakfast that guests find generally adequate and satisfying. While the selection might be basic, the welcoming atmosphere and availability of hot coffee and chocolate contribute positively to the morning routine. Although the breakfast lacks gourmet options, it effectively meets expectations for simplicity and variety.
Rooms at Pipers Ski Lodge are appreciated for their comfort and cleanliness. Well-appointed and cozy, they offer a suitable stay for short visits. Despite being described as basic and occasionally chilly, the functionality of renovated bathrooms and comfortable beds is highlighted. There is room for improvement in privacy aspects and heating, but the accommodations provide a good level of comfort overall.
Cleanliness throughout the lodge is commendable, with facilities like bathrooms and social areas regularly receiving positive remarks. While minor critiques exist about specific areas needing attention, guests generally feel satisfied with the tidy environment. The social room is enjoyed by many, though it could benefit from slightly more upkeep.
The exceptional staff at Pipers Ski Lodge are consistently praised for their friendliness and helpfulness, creating an inviting atmosphere that enhances the overall guest experience. Staff members, including the reception team and duty manager, are noted for their accommodating and efficient service, making guests feel welcome and cared for throughout their stay.
While beds receive mixed feedback, many guests find them comfortable for a restful night's sleep. Some concerns about bed quality, noise, and mattress firmness exist but do not significantly detract from the overall experience. Improvements in these areas could further enhance guests' comfort.
In summary, Pipers Ski Lodge impresses with its prime location, clean facilities, and outstanding staff, ensuring a pleasant stay that combines comfort with accessibility to nearby attractions. Show more
InfoSummary of reviewsNational Park Alpine Lodge has earned extensive praise from guests for its array of commendable attributes, starting with its prime location. Situated in the heart of National Park village, the lodge offers easy access to the Tongariro National Park, making it an excellent base for outdoor activities like the Tongariro Alpine Crossing, snowboarding and skiing trips to Whakapapa. Its proximity to bus and train stations enhances ease of transportation and the quiet, picturesque surroundings further contribute to its appeal.
The lodge offers a highly flexible and convenient breakfast experience, featuring a 24/7 well-equipped kitchen where guests can prepare their own meals. For those who prefer dining out, the in-house café pub serves delicious evening meals. This large, well-stocked kitchen enables guests to enjoy hearty breakfasts or quick snacks with ease.
The rooms at the lodge are consistently praised for their cleanliness, comfort and coziness. While some rooms are on the smaller side, guests appreciate the warmth and excellent quality of the bedding, including the added comfort of electric blankets. The shared bathrooms, though occasionally noted as busy, maintain high standards of cleanliness. The building's older charm adds a homely touch, although thin walls can lead to occasional noise disturbances. Private and spacious rooms with large windows are available for those needing more space, further enhancing the stay.
Cleanliness is a standout feature at the lodge with guests frequently commending the spotless rooms, common areas and shared facilities. The attentive cleaning staff ensures that the environment remains welcoming and well-maintained.
The staff at National Park Alpine Lodge receive high marks for their friendliness and helpfulness. Guests often highlight the warm and inviting atmosphere created by the attentive team with special mentions of individuals like Joy who go above and beyond to assist guests. This exceptional service significantly enhances the overall guest experience.
Free Wi-Fi is another valued amenity, generally receiving positive feedback for its reliability, particularly in the common areas. Though there are occasional slow speeds or brief outages, most guests find the connection satisfactory for their needs.
Lastly, the beds feature prominently in positive reviews with many guests describing them as exceptionally comfortable and cozy, partly due to the high-quality bedding and electric blankets provided. Though some isolated instances of discomfort due to mattress issues were mentioned, the overarching sentiment towards the bed quality remains overwhelmingly positive.
Overall, National Park Alpine Lodge offers a delightful and accommodating stay, combining a prime location, exceptional cleanliness, warm hospitality and comfortable amenities, making it a preferred choice for travelers visiting the Tongariro National Park area. Show more
InfoSummary of reviewsHoward's Mountain Lodge, located near Tongariro National Park, consistently receives high praise for its superb and convenient location. Close proximity to key attractions like the Tongariro Alpine Crossing and ski resorts, as well as local amenities such as supermarkets and restaurants, makes it a pragmatic choice for travelers. The quiet environment and stunning landscapes offer an ideal setting for relaxation after a day of outdoor activities. Guests also appreciate the easy access to rental shops and shuttle services, which adds to the lodge's overall convenience.
While the lodge does not provide a formal breakfast service, guests can enjoy complimentary items like milk, apple juice, bread and cereal, which add to the cozy atmosphere. The kitchen, though lacking a microwave, is well-equipped for preparing meals and breakfasts, making the stay more convenient.
The rooms at Howard's Mountain Lodge are generally well-received for their cleanliness, comfort and spaciousness. Guests often highlight the cozy beds, ample room size and effective heaters that ensure a warm stay regardless of the weather. The quiet ambiance contributes to an overall restful experience. Shared kitchens and private bathrooms are well-maintained and spacious, enhancing the comfort and convenience of the guests.
Cleanliness is one of the strong suits of the lodge. Many reviews spotlight the spotless bathrooms, fresh towels and well-maintained shared spaces. The friendly and accommodating staff further enhance the welcoming atmosphere, making it an ideal place for socializing and relaxation.
However, staff interactions can be mixed. Many guests have highlighted the friendliness and helpfulness of certain staff members, including the owner and manager. Yet, there are significant mentions of negative experiences with some staff, particularly at reception, which have marred the overall guest experience for some.
Free Wi-Fi at the lodge is another area with room for improvement. Guests frequently report weak or non-existent signals in the rooms with better connectivity only available in common areas or at the reception. The management's response to these issues has also been described as less than accommodating.
Parking can be a challenge, particularly during peak times. While free on-site parking is available, the spaces are often insufficient, leading to the need for street parking. The cramped and constricted nature of the parking lot makes maneuvering difficult, although some guests have found the parking convenient during less busy periods.
Lastly, the beds receive mixed feedback. While many find the single beds comfortable and linens clean, issues with old, saggy and squeaky mattresses, as well as wobbly beds with unlocked wheels, have been noted. Despite these drawbacks, the value for money remains a strong point for many guests, suggesting the bedding meets or exceeds expectations relative to the cost.
Overall, Howard's Mountain Lodge is highly regarded for its cleanliness, comfort, convenience and value for money, making it a solid choice for travelers seeking a peaceful, well-located base for exploring the Tongariro region. Show more
InfoSummary of reviewsAlpine Chalets delivers a largely positive experience for its guests, boasting a prime location and comfortable accommodations. Positioned conveniently in the heart of town, the chalets allow easy access to the natural wonders of Tongariro National Park, including the Tongariro Alpine Crossing. Guests appreciate the nearby amenities, such as supermarkets and eateries, along with breathtaking views of the mountains and alpine landscapes, enhancing their adventure or relaxation experience.
The chalets are recognized for their clean and spacious rooms, many of which have been recently renovated to present a modern aesthetic. Rooms are well-equipped with essential amenities like kettles, fridges, and microwaves, contributing to a convenient in-room dining experience. The robust heating systems and comfortable beds ensure guests can enjoy a warm and restful stay. While some rooms might benefit from refurbishment, guests generally note the high cleanliness standards and the practicality of the room layouts.
Cleanliness at Alpine Chalets consistently receives positive remarks, with rooms maintained to high standards despite a few minor maintenance issues. The tidy and comfortable apartments offer excellent value for money, fostering an inviting and hygienic environment for visitors.
The standout feature of Alpine Chalets is the warmth and hospitality of its staff, particularly Mary, the manager. Her attentiveness and responsiveness, along with the team's helpfulness and kindness, ensure guests feel at home. Their commitment to creating memorable experiences is a recurring theme in reviews, which is complemented by the mountain views surrounding the chalets.
While there are occasional mentions of beds situated in areas with low ceilings or smaller options that could limit nighttime movement, these details are overshadowed by the general praise for bedding comfort, contributing to a cozy and restful stay.
Overall, Alpine Chalets represents a delightful choice for those seeking comfort, accessibility to natural attractions, and outstanding hospitality in a picturesque setting. Show more
InfoSummary of reviewsNational Park Backpackers is highly praised for its exceptional location in the heart of National Park Village. This strategic position makes it an ideal base for those planning to tackle the Tongariro Alpine Crossing or enjoy winter sports at Mount Ruapehu. The convenience of shuttle services and proximity to amenities like supermarkets, restaurants and scenic spots further enhances its appeal. The hostel's friendly and helpful staff, along with comfortable facilities, make it a favored choice for travelers exploring Tongariro National Park.
The clean and well-equipped communal kitchen stands out as a significant positive feature, allowing guests, particularly families, to prepare meals efficiently. The private rooms with ensuite bathrooms offer good value and comfort for budget travelers, contributing to a hassle-free and enjoyable stay. Despite dining options being somewhat limited nearby, the excellent kitchen facilities compensate for this, ensuring guests have everything they need.
Room experiences at National Park Backpackers are generally positive with emphasis on their spaciousness, cleanliness and functional amenities. Guests appreciate the simple yet comfy decor and practical furnishings. The overall cleanliness of the rooms, including the bedding and bathrooms, is consistently highlighted. However, there are minor concerns about heating and noise in some rooms, which could affect comfort for a few guests.
The staff earn high marks for their friendliness, helpfulness and efficiency. Specific mentions of the owner Anna and staff member Izzie highlight their dedication to providing excellent service, including detailed local information and accommodating guests' needs.
One notable downside is the WiFi service, which is not free and is considered expensive by many guests. The limited and sometimes slow internet service detracts from an otherwise positive experience. Parking is generally available and free, though the main lot may sometimes be insufficient and guests may need to find alternative options.
Beds receive mixed reviews; many guests find them comfortable and clean, while others report issues with firmness and noise, indicating an area for potential improvement.
Overall, National Park Backpackers provides a clean, comfortable and well-located accommodation option with excellent kitchen facilities and helpful staff, making it a solid choice for visitors to the area. Show more
InfoSummary of reviewsPukenui Lodge offers an inviting experience for travelers seeking both adventure and relaxation amidst the natural beauty of Tongariro National Park. Conveniently situated near the Tongariro Alpine Crossing and the Whakapapa Ski Fields, the lodge serves as an ideal base for outdoor enthusiasts. Guests appreciate the serene forest setting combined with easy access to local dining and shopping options, providing a balanced mix of tranquility and convenience.
The accommodations at Pukenui Lodge receive praise for their cleanliness and practicality, particularly catering to families and groups. Although rooms are generally on the smaller side, they include essential amenities such as well-equipped kitchens, comfortable beds with warm bedding, and ample bathroom space. Communal areas like the kitchen and dining room are noted for being clean and accommodating, even during busy times. While some improvements could be made, like enhancing water pressure in showers or updating the beds, the lodge overall offers excellent value for money.
The cleanliness of both private and shared spaces is largely commended, despite occasional feedback suggesting room for improvement in communal areas. The provision of clean linens and quality towels, along with a pleasant atmosphere, enhances the overall experience.
Perhaps most notable is the exceptional service provided by the lodge's staff, whose friendliness and attentiveness consistently earn high praise from guests. The owner and team members are recognized for their willingness to engage with visitors, offer insightful recommendations, and accommodate special requests, making guests feel welcome and valued. The congenial environment is further boosted by interactions with the lodge's charming dog, adding to the homely and warm ambiance.
In summary, Pukenui Lodge offers a comfortable and pleasant stay with a focus on practicality, cleanliness, and outstanding service, making it a favored choice for those wanting to explore the area's natural attractions. Show more
