Info
Summary of reviewsSun Inns Seremban, formerly known as Lotus Seremban, is favorably regarded for its prime location in close proximity to Seremban's bustling town center. Guests appreciate its adjacency to the popular Palm Mall and the convenience of nearby dining options and 24-hour stores. The strategic setting, combined with easy access to highways and a private hospital, offers an ideal base for exploring the vibrant local scene and enjoying the area's culinary and shopping attractions. The affordable pricing and efficient air conditioning further enhance the hotel's allure.
Despite its advantageous location, the hotel faces challenges in room quality and cleanliness. Guests have noted issues with dim lighting, occasional odors, and noise due to the property's placement near a busy road. Concerns extend to room cleanliness, with reports of dirty bed linens, bed bugs, and inadequate bathroom conditions. However, the presence of practical room layouts, such as separate toilet areas, reflects some thoughtfulness in design.
In terms of guest service, the staff receive commendation for their friendliness and helpfulness. Many guests report positive interactions, highlighting the professionalism and efficiency of the reception team. Although some inconsistencies in service quality are noted, the staff generally contribute to a welcoming atmosphere.
When it comes to accommodations, mixed reviews are evident regarding the bed comfort, with some guests experiencing discomfort due to hard pillows and mattress issues. Cleanliness concerns also persist with reports of stains and odors associated with the bed linens.
Overall, while guests praise the hotel's central location and the commendable service provided by the staff, improvements in room maintenance and bedding quality would enhance the overall guest experience at Sun Inns Seremban.
Show moreRead review summaries for all categories
Categories
