InfoSummary of reviewsLeicester Marriott Hotel is widely praised by guests for various aspects, contributing to an overall pleasant and comfortable experience. The hotel's location off the M1 motorway makes it ideal for travelers with easy access to major routes, shopping centers and business estates. Despite the lack of nearby walking paths and dining options, the quiet environment and ample parking further enhance its appeal.
The breakfast offerings stand out as a highlight. Guests frequently commend the extensive selection and quality, noting the delicious and varied options. Although some find it pricey and occasionally chaotic during high demand, the helpful and friendly breakfast staff generally ensure a positive start to the day. Dinner experiences are more varied with many guests appreciating the high standard and delicious food, although some critique the menu's limited options and pricing.
Guest rooms receive consistent praise for their spaciousness, cleanliness and comfort, featuring modern amenities and comfortable beds. While there are occasional reports of temperature issues and dated furnishings, the overall feedback remains highly positive. Cleanliness across the hotel—including rooms, bathrooms and common areas—is frequently highlighted with minor lapses not detracting significantly from the overall impression.
The staff at Leicester Marriott Hotel are a notable asset with numerous reviews praising their friendliness, professionalism and efficiency. Guests feel well-attended by the team, contributing significantly to the enjoyable atmosphere. The complimentary WiFi is another appreciated feature, though some guests encounter connectivity issues or find the premium access costs high.
The gym is well-received for its equipment and cleanliness, while the closure of the pool since the COVID pandemic disappoints many guests, especially those traveling with families. Parking facilities are generally praised for their security and convenience, despite frustrations over additional fees. Electric vehicle charging points are a convenient feature but could benefit from more availability and better queue management.
Families find the hotel accommodating with spacious rooms and overall child-friendly amenities. An unexpected thrill, such as meeting Crystal Palace football players, added to the enjoyment for some. Lastly, the beds are frequently highlighted for their exceptional comfort, though preferences for firmness vary among guests.
In summary, Leicester Marriott Hotel offers a high-quality stay with its excellent location, comfortable and clean rooms, outstanding breakfast and a professional and friendly staff. Minor drawbacks like the pool closure and additional parking fees are noted but do not overshadow the positive experiences reported by the majority of guests. Show more
InfoSummary of reviewsWinstanley House receives numerous positive reviews from guests, reflecting its appeal as a tranquil and scenic retreat. Situated in the heart of Braunstone Park, the location offers a peaceful environment with picturesque surroundings that include ancient trees, a serene pond and outdoor gym equipment. Guests find the property’s grounds to be immaculately maintained, adding to the charm of the beautifully restored old house.
The hotel strikes a perfect balance between the serenity of a countryside atmosphere and the convenience of city proximity, making it an excellent choice for both relaxation and accessibility to Leicester's city center. The house itself with high-ceiling rooms and a stunning facade, provides an elegant setting for various events, adding to the overall appeal.
Breakfast at Winstanley House receives a mix of feedback. While many guests praise the delicious, filling and varied options, there are some criticisms such as the cold buffet items, limited selection and occasional chaotic service, particularly on Sundays.
Dinner experiences are also generally positive with particular commendation for the excellent food and friendly service. The atmosphere contributes to a lovely dining experience, though some guests note the restaurant can be somewhat expensive with occasional slow service and bland food.
The rooms garner frequent praise for their cleanliness, spaciousness and stylish decor. Guests particularly appreciate the comfort of the beds, the modern amenities and the views. Some minor issues were noted, such as noise during events and occasional lapses in room cleanliness, but these do not significantly detract from the overall positive experience.
Cleanliness is another strong point for Winstanley House with many guests describing the accommodations as very clean and well-presented. Despite a few concerns about certain areas needing deeper cleaning, the general impression remains positive.
The staff at Winstanley House are highly praised for their friendliness, helpfulness and professionalism. Their exceptional service significantly enhances the guest experience, despite a few isolated incidents of less attentive service.
Parking facilities are ample and free, adding convenience for guests, though the car park can get crowded during events. Some guests mention the need for better allocation of spaces for hotel customers.
The quality of beds receives mixed reviews; while many guests find them comfortable, some mention issues with sagging or worn-out mattresses. Nonetheless, the overall ambiance and the setting compensate for these inconsistencies to a certain extent.
Overall, Winstanley House offers a luxurious and elegant experience with its well-appointed rooms, friendly staff and beautiful grounds, making it a commendable choice for a delightful and memorable stay. Show more
InfoSummary of reviewsThe Hilton Leicester Hotel has received praise for its prime, convenient location near the M1 motorway, offering easy access to local attractions and a variety of restaurants and shopping centers. Guests appreciate the quiet, somewhat secluded setting and the on-site amenities, including ample parking, EV charging points, a swimming pool and a sauna.
Breakfast at the hotel is well-regarded with a wide range of options and high quality, fresh food. The breakfast staff is efficient and helpful, although some guests noted occasional issues with replenishment and overcrowding.
While dinner experiences at the hotel are mixed, many guests commend the quality and taste of the food, particularly in the bar area. However, there are concerns about the high cost and inconsistent service.
Guest rooms are spacious and comfortable, making them suitable for families. The beds often receive positive remarks for their comfort and the rooms come equipped with necessary amenities. However, some reviews indicate that the rooms show signs of age and could benefit from modernization. Cleanliness in the rooms and throughout the hotel is another area of concern with reports of dust, dirt and maintenance issues detracting from some guests' experiences.
Staff at the Hilton Leicester Hotel are frequently described as friendly, helpful and welcoming. Many guests highlight the exceptional service and efficient check-in process. Despite some occasional reports of less welcoming interactions, the overall sentiment towards the staff is positive.
The hotel's free Wi-Fi receives mixed reviews with some guests experiencing connectivity issues and additional charges for access in certain areas. The fitness center and pool are well-regarded for their cleanliness and well-maintained equipment, providing a pleasant experience for guests looking to stay active.
Parking is ample and convenient, though some guests find the £6 nightly fee to be an unwelcome added expense. For families, the hotel offers spacious rooms and a kid-friendly pool experience, but there are occasional issues with facility maintenance and administrative glitches.
In summary, the Hilton Leicester Hotel excels in its convenient location, friendly staff and comfortable accommodations. While there are areas that could benefit from improvement, such as room modernity, cleanliness and dining value, the overall experience is generally positive, making it a recommended option for travelers seeking comfort and convenience. Show more
