Niagara Falls, 6645 Fallsview Boulevard43.080046,-79.083054(Show on Map)
7.2
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Comfort Inn Fallsview in Niagara Falls is highly favored for its outstanding location. Guests consistently praise its proximity to Niagara Falls and key local attractions such as the Fallsview Casino, OLG Stage, restaurants and the Clifton Hill strip. The convenience of nearby transportation options like the WEGO bus service and the Incline Railway further enhances the hotel's appeal. The prime location offers guests picturesque views of Horseshoe Falls from certain rooms, making it an ideal base for a memorable sightseeing experience.
Guests generally appreciate the complimentary breakfast, which includes a variety of hot and cold items such as eggs, sausage, toast and waffles. Although the breakfast area can get crowded, many find it a valuable and enjoyable part of their stay. The staff's efforts to maintain the breakfast buffet are recognized and appreciated, despite occasional calls for better organization to handle the morning rush.
While the hotel does not have its own restaurant, visitors benefit from numerous nearby dining options, including an Italian restaurant next door. The variety of local eateries and proximity to attractions make dining out convenient and enjoyable.
Rooms at Comfort Inn Fallsview receive mixed reviews. Many guests highlight the cleanliness, comfort and spaciousness of the rooms with some enjoying balconies with views of the falls. However, there are mentions of small room sizes, outdated decor and occasional cleanliness issues. Despite these concerns, the rooms are generally perceived as comfortable and functional.
Cleanliness of the hotel is mostly praised with many guests noting exceptionally clean rooms and common areas. However, there have been some instances of dirty towels, carpets and specific housekeeping lapses that need addressing.
The staff at Comfort Inn Fallsview are frequently commended for their friendly and helpful nature. Guests appreciate the courteous front desk and housekeeping teams, as well as their willingness to accommodate special requests and resolve issues promptly. Although there are occasional mentions of unresponsive or rude staff, the overall impression is positive.
The hotel's pool facilities receive varied feedback. Many families enjoy the clean indoor and outdoor pools, which add to the overall experience, despite occasional maintenance issues and overcrowding.
Comfort Inn Fallsview is seen as family-friendly, offering amenities that appeal to both adults and children. The outdoor pool and breakfast are particularly popular with families. Although there are some noise issues and maintenance-related disappointments, the hotel provides good value and comfort for family trips.
The convenience of nearby nightlife and entertainment options, including bars, clubs and the casino, adds to the appeal for those seeking evening activities. The inclusive breakfast and strategic location further enhance the hotel’s value.
Feedback on the beds is mixed with many guests finding them comfortable while others describe them as too firm or small. Despite the varied opinions, the overall comfort and cleanliness of the beds contribute to a satisfactory rest for most guests.
In summary, Comfort Inn Fallsview stands out as a decent three-star hotel offering good value for its prime location, breakfast variety, friendly staff and family-friendly amenities. While there are areas needing improvement, particularly in room maintenance and organization, many guests find the overall experience pleasant and convenient for exploring Niagara Falls.
Categories
Golf
Identified as 'Comfort Hotel - Stanley Avenue' within the Niagara Parks Stay & Play Golf Packages, this hotel is a recognized option for golf vacations. It is also listed on Expedia as a suitable golf hotel.
Sustainability Journey
While specific details are limited, Comfort Inn hotels often participate in Choice Hotels' sustainability programs. These may include initiatives focused on water conservation, energy efficiency, and waste reduction, contributing to a reduced environmental footprint.
Family
This hotel provides family-friendly amenities. It is conveniently located near the attractions. The hotel offers comfortable accommodations.
Pool
This hotel features an indoor pool. It is situated in the Fallsview area, close to the attractions.
Indoor Pool
Outdoor Pool
Parking
This Comfort Inn provides parking and is appreciated for its location near Fallsview. It is a convenient option for travelers seeking easy access to attractions.
EV charging stations
Accessible
This hotel is wheelchair accessible throughout its grounds and provides handicapped parking. Accessible rooms are equipped with grab bars near the toilet. Facilities for disabled guests are available throughout the property.
EV charging stations
Comfort Inn Fallsview offers EV charging stations. It provides essential amenities and convenient charging options, making it suitable for budget-conscious EV travelers.
3 Star
With a location in the Fallsview district, this hotel offers proximity to the main attractions. It provides essential amenities and clean accommodations, making it a reasonable choice for budget-conscious travelers.
Outdoor Pool
Features both an indoor and a seasonal outdoor pool, complemented by giant hot tubs and a sundeck for guest enjoyment.
Indoor Pool
The hotel offers a standard indoor pool and a hot tub, providing basic but functional amenities for guests seeking indoor water activities.
Nightlife
Honeymoon
Room Types
Room with Two Double BedsThis room includes free WiFi, a TV and coffee maker. The bathroom contains a hairdryer and complimentary toiletries.
Room with Two Queen BedsThis room includes free WiFi, a TV and coffee maker. The bathroom contains a hairdryer and complimentary toiletries.
Room with Two Double Beds and River ViewThis room includes free WiFi, a TV and coffee maker. The bathroom contains a hairdryer and complimentary toiletries.
Queen Room with Sofa BedThis room includes free WiFi, a TV and coffee maker. The bathroom contains a hairdryer and complimentary toiletries.
Queen Room with River ViewThis room includes free WiFi, a TV and coffee maker. The bathroom contains a hairdryer and complimentary toiletries.
Queen RoomThis room includes free WiFi, a TV and coffee maker. The bathroom contains a hairdryer and complimentary toiletries.
Queen Suite with Sofa BedFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite features air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.
King Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.2
Good
Review Summaries
Location
The reviews of 'Comfort Inn Fallsview' highlight its exceptional location as a central feature. The hotel is consistently praised for being within walking distance to Niagara Falls, offering guests easy accessibility to major attractions and amenities. Visitors appreciate its proximity to the Fallsview Casino, OLG Stage, restaurants and local sights such as the Clifton Hill strip and Skylon Tower. Many guests find the hotel's closeness to the Incline Railway particularly convenient for accessing the Falls.
The central and convenient location makes it an ideal base for exploring the city with highlights including views of the Horseshoe Falls from certain rooms and short, pleasant walks to various points of interest. The value for money is another positive aspect, frequently mentioned in conjunction with the prime location. Additionally, the proximity to transportation routes like the WEGO bus service adds to the ease of getting around.
Overall, guests found the hotel's location to be perfect for their needs, enriching their experience of visiting Niagara Falls and enabling effortless sightseeing.
Breakfast
Despite some mixed impressions, the breakfast experience at Comfort Inn Fallsview receives generally favorable reviews. Guests often praise the free, complimentary breakfast, noting its plentiful selection of hot and cold items, which includes offerings such as eggs, sausage, toast, waffles and beverages. Many found the breakfast to be great, excellent or very good and appreciated the variety and quality of food.
Highlighting the positive aspects, there were comments about the breakfast being satisfying, well-organized and a pleasant inclusion in their stay. The staff's efforts were recognized for maintaining a good breakfast buffet and providing a breakfast that exceeded expectations, often being considered straightforward but delicious.
However, multiple guests mentioned the overcrowded breakfast room, long lines and congested layout as significant drawbacks. These issues led to some describing the experience as rushed and chaotic. There were calls for extended hours and better organization to accommodate the high number of guests. Despite the crowds, many still viewed the breakfast as a valuable and convenient part of their experience.
Overall, while the complimentary breakfast at Comfort Inn Fallsview has room for improvement, especially in terms of space and variety, it is still seen as a positive and enjoyable part of the stay for many guests.
Dinner
Comfort Inn Fallsview offers guests a convenient base for dining. Though the hotel does not have its own restaurant, guests appreciate the proximity to numerous dining options. There's an Italian restaurant right next door and many good restaurants within walking distance. Dining out is made easier by the multitude of great and convenient choices just around the area. One review highlights a particularly positive experience with a nearby breakfast spot that delivered great value. Additionally, the hotel's location allows for easy access to local attractions like Fallsview Casino, making it possible to enjoy a show and return swiftly without the extra cost of parking. Overall, guests find that Comfort Inn Fallsview's surroundings offer plenty of dining options and great restaurants close by.
Rooms
Guest reviews of Comfort Inn Fallsview present a mixed but generally satisfactory picture of the hotel rooms. While many appreciated the cleanliness and comfort with phrases like "rooms are clean", "room was very clean" and "room was clean and comfortable" repeated frequently, other aspects of the rooms left guests wanting.
Comfort and spaciousness were significant positives with comments on "comfortable rooms", "spacious room" and "big and comfortable". Guests who booked rooms with balconies or views of the falls seemed pleased with these features, stating "had a view of the falls from our balcony" and "The room had a balcony".
However, several reviews mentioned the size of the rooms being an issue with numerous mentions of rooms being "small" or "way too small". The decor and facilities were often described as outdated and in need of improvements with feedback such as "outdated rooms decor", "room was outdated" and "needed facelift".
Cleanliness was another recurring concern with some reviews pointing out specific problems like "dirty sofa bed and pillows", "filthy coffee maker", "bathroom dirty" and "room was dirty". Issues with maintenance and functionality, such as "remote control issue", "sliding door was hard to open" and "TV not working" were also noted.
Noise was occasionally a problem with several reviews mentioning "room noisy from AC unit", "room noisy from construction" and "room was noise". Additionally, the small breakfast room and limited amenities like no microwave or fridge were highlighted as drawbacks.
In summary, while many guests found the rooms at Comfort Inn Fallsview clean and comfortable with some enjoying spacious layouts and balconies with views, there were notable complaints about room size, outdated decor, cleanliness issues, noise and lack of certain amenities.
Beds
The beds at Comfort Inn Fallsview receive mixed feedback from guests with opinions ranging from highly comfortable to disappointingly hard. Many guests enjoyed a restful night's sleep, mentioning the beds were comfortable with some describing them as super comfortable or very comfortable. Cleanliness and comfortable pillows were noted by several reviewers, contributing to a pleasant experience for many.
However, some guests found the beds too firm or even hard and uncomfortable, which led to stiffness and dissatisfaction. A few also mentioned that the mattresses were worn out or the edges felt uncomfortable. There were several complaints about the bed sizes with some guests noting that the beds advertised as queen size were actually doubles, making them feel too small for two people.
Despite some negative reviews concerning bed comfort and size, a significant number of guests still appreciated the overall comfort and cleanliness provided by the hotel. Thus, while experiences varied, the beds at Comfort Inn Fallsview generally appeared to provide a satisfactory night's rest for most guests.
Cleanliness
Comfort Inn Fallsview in Niagara Falls has garnered mixed feedback regarding its cleanliness. On the positive side, many guests have praised the hotel for its exceptionally clean rooms and overall cleanliness. Numerous reviewers noted that their rooms were extremely clean, comfortable and free of smoke smells. Common areas, including facilities, were often highlighted as being very clean, tidy and well-maintained. Guests also appreciated the friendliness of the housekeeping staff and found the rooms to be spacious and properly kept.
However, some reviews pointed out areas needing improvement. Certain guests encountered dirty towels, filthy carpets and cases where the room was not sufficiently cleaned, particularly under beds and in bathrooms. Several noted specific issues such as dirty coffee makers, moldy showers and stained bed sheets. The pool and hot tub cleanliness also received criticism and long lines for breakfast were occasionally mentioned as a downside.
Overall, while Comfort Inn Fallsview appears to offer a generally clean and welcoming environment, it seems there are occasional lapses in housekeeping that management might need to address.
Staff
Comfort Inn Fallsview boasts a generally positive reputation for its friendly and helpful staff, which many guests appreciated. Visitors frequently commented on the courteous and welcoming nature of the front desk and housekeeping teams. Descriptions of the staff often highlighted their willingness to accommodate early check-ins and resolve issues promptly, making stays more pleasant. The personnel were praised for their professionalism, friendliness and exceptional customer service with some even saving guests from significant inconveniences.
However, there were occasional mentions of staff members being unresponsive or rude, particularly in the breakfast area and reception. A few guests noted a less than friendly demeanor from certain staff, which detracted from their overall experience. Some reviews also pointed out specific instances where helpfulness and attentiveness could be improved.
Despite these few criticisms, the general consensus among travelers is that Comfort Inn Fallsview's staff contribute significantly to making stays enjoyable with their kindness, efficiency and willingness to assist often going above and beyond expectations.
Wi-Fi
At 'Comfort Inn Fallsview,' guests have had varied experiences with the hotel’s wifi. While some reviews highlight the availability of complimentary Wi-Fi and decent connection speeds, the majority of feedback points to several challenges. Many visitors found the wifi to be slow, spotty or unreliable with problems ranging from poor connectivity to complete lack of access in certain rooms. Specific comments noted that the internet sometimes only worked in communal areas rather than in individual guest rooms. These issues have led some guests to resort to using their own data plans. Despite occasional positive remarks about good wifi connections, the general consensus indicates that the hotel’s internet service needs significant improvement.
Pool
Comfort Inn Fallsview's pool facilities received mixed feedback from guests, yet many found them to be a notable highlight. Families particularly appreciated the pools with kids thoroughly enjoying both the indoor and outdoor options. The pools were frequently described as clean and pleasant with many guests noting the cleanliness of the pool area. The indoor pool was often praised for being comfortably warm, while the outdoor pool was described as a refreshing and enjoyable experience, especially at night. The hotel also features a hot tub and spa, which guests found relaxing and well-maintained.
Despite these positives, some reviews pointed out areas for improvement. A few guests mentioned that the indoor pool wasn't heated and noted instances of the water being foggy and containing algae. At times, the pool area was found to be noisy and overcrowded, leading to difficulties using the facility. Several reviews indicated that the pool area could be cleaner and expressed concern over less-than-ideal pool maintenance, including low temperatures and overuse of chlorine. Furthermore, towels were not consistently available at the outdoor pool during night visits and some guests thought the pool area needed better upkeep.
Although the pool occasionally closed without prior notice and certain infrastructure elements like the handle rail required attention, many guests still rated their overall pool experience as enjoyable and are looking forward to returning. The extended pool hours and the combination of indoor and outdoor options added valued flexibility to the visitors’ stays.
Family
Comfort Inn Fallsview seems to be a popular choice for families visiting the Niagara Falls area. The hotel is described as family-friendly, offering amenities that appeal to both adults and children. The outdoor pool is a highlight, often crowded with families and the kids reportedly loved spending time there. The breakfast, particularly enjoyed by the grandkids, is another family favorite.
The rooms cater well to families with specific family rooms available and a level of comfort appreciated by guests. Positive experiences with the housekeeping staff were frequently mentioned with the maid service being praised for their attentiveness.
Despite the overall positive feedback, there are some areas where the hotel could improve. Instances of noise in the evening due to nearby guests and the occasional smell of smoke were noted. Additionally, some amenities like the indoor pool were unavailable due to maintenance, which was disappointing for some families who booked the hotel specifically for this feature. There were also mentions of insufficient bedding and towels for larger families.
Overall, Comfort Inn Fallsview offers great value and seems to be an ideal choice for family trips, despite a few drawbacks.
Nightlife
The Comfort Inn Fallsview is favorably situated for those looking to explore the vibrant nightlife and entertainment options in the area. Guests consistently note the hotel's excellent location, being close to a variety of bars and clubs, as well as its proximity to the casino. The presence of nearby restaurant bars also adds to the convenience for visitors seeking dining and entertainment experiences. Additionally, the included hot breakfast and the easy access to local attractions such as the falls contribute to a well-rounded and pleasant stay for guests. With a combination of nearby nightlife options and essential amenities, the Comfort Inn Fallsview provides a solid choice for those looking to enjoy both relaxation and entertainment.
3 Star
Comfort Inn Fallsview stands out as a decent three-star hotel offering good value for the price. Guests appreciated the comfortable rooms, convenient location and friendly staff, making it a great stay for those seeking affordability. The hotel’s breakfast room and a commendable breakfast chef added a pleasant touch to the overall experience.
However, several reviews noted that the hotel is somewhat dated and could benefit from renovations. The decor is out of date and the hotel has a worn-out feel, reminiscent of a cheap motel for some. Despite these downsides, the commitment to providing a reasonable room rate and fair pricing for services rendered was acknowledged by many guests.
The maid service received consistent praise, highlighting the cleanliness of the rooms, which many found to be acceptable for the price. In summary, Comfort Inn Fallsview provides a good, basic three-star experience that offers value for money, meeting the expectations of budget-conscious travelers.
Accessible
Travelers with disabilities considering a stay at Comfort Inn Fallsview will find a mix of accessible and less convenient features. While there are wheelchair-accessible rooms available, many other rooms only offer access via stairs, making them less suitable for guests with mobility issues. Despite the hotel's efforts to provide some accessible facilities, such as wheelchair-accessible tables and polite, helpful maid service, challenges remain due to limited elevator access. Only one section of the hotel is fully accessible and access to the lobby is not straightforward for those with disabilities. Guests may need to navigate long walks, especially when using facilities like the pool. In summary, while there are some accessible options, the overall convenience for guests with disabilities could be significantly improved.
Outdoor Pool
The outdoor pool at Comfort Inn Fallsview garners mixed feedback from guests, yet leans positively overall. Many guests appreciate the availability of an outdoor pool and consider it a nice and great feature with some highlighting that it is heated, providing a warm swimming experience. The outdoor pool area includes a Jacuzzi and a hot tub jacuzzi, adding to the relaxation options available. Guests also enjoy the outdoor terrace and find the pool area generally clean.
However, there are mentions of some challenges. It is noted that accessing the outdoor pool may require a walk through the parking lot, which can be inconvenient, particularly when wet. There have been instances where no towels were available at night and some guests experienced disruptions due to ongoing renovations. A few comments mention pieces of the pool falling and occasional closures.
Despite these occasional drawbacks, the outdoor pool remains a favored amenity for many guests, enhancing their stay at the hotel with its warmth and additional features such as the Jacuzzi area.
Indoor Pool
The Comfort Inn Fallsview offers guests an indoor pool and jacuzzi, which have received mixed reviews. Some guests appreciated the pool's cleanliness and comfortable temperature, highlighting it as a nice extra feature of their stay. The indoor pool was described as a great amenity with the accompanying hot tub adding to the relaxation experience. The housekeeping staff also received commendation for their excellent service.
However, there were a few critiques as well. At times, the pool area was closed for maintenance and a notable discrepancy in pool size was mentioned. Some guests found the water to be too cold and instances of the pool being dirty were reported. Additionally, the lobby's ambiance was affected by a strong chlorine smell from the pool and there were issues with overcrowding and noisy guests. Despite these drawbacks, many patrons still enjoyed the indoor swimming facilities during their stay.
FAQ
Yes, Comfort Inn Fallsview has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Comfort Inn Fallsview.
No, Comfort Inn Fallsview doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Fallsview.
