River Rapids Inn

Niagara Falls 43.11506700, -79.06403200 , 4029 River Road (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe River Rapids Inn is a well-regarded hotel offering a delightful mix of tranquility and accessibility, making it an appealing option for visitors to Niagara Falls. Located away from the bustling city center, the inn offers a serene environment by the Niagara River, ideal for guests seeking relaxation while still being conveniently close to major attractions and scenic hiking trails. Many guests appreciated the proximity to the falls and Niagara-on-the-Lake with easy access to public transport and ample free parking adding to the convenience.

Breakfast at River Rapids Inn is a highlight for many guests with a variety of hot and cold items including waffles, sausage, bacon, eggs, fresh fruit and grains. The breakfast area is praised for its cleanliness and the efficiency of the staff, contributing to a great start to the day despite occasional mentions of needing more variety.

The rooms offer a generally positive experience with guests frequently noting their cleanliness, spaciousness and comfort. Amenities like mini-fridges and microwaves add to the convenience. However, some guests pointed out that the rooms could use updates, mentioning issues like outdated decor, musty smells and insufficient lighting. Despite these occasional drawbacks, the overall sentiment is positive with recent renovations helping to improve the guest experience.

Cleanliness across the property is notably praised with the hotel staff maintaining a high standard. Although some minor issues like cobwebs and dirty carpets were occasionally mentioned, the dedication to cleanliness is apparent.

The staff at River Rapids Inn receive consistent praise for their friendliness, professionalism and readiness to assist. Multilingual capabilities and a welcoming demeanor enhance the guest experience with many instances of staff going above and beyond in their duties.

The wifi service is generally reliable and meets the needs of most travelers, though some guests experienced occasional connectivity issues. The pool area, while appreciated for its warm water and additional amenities like a sauna, could benefit from some renovations. Despite this, it remains a popular feature among guests.

Parking experiences are mostly positive with many guests finding the free parking convenient and secure, although there were some inconsistencies regarding unexpected charges. The beds received mixed reviews; many found them comfortable and clean, though the firmness varied for some guests.

Overall, River Rapids Inn offers a satisfying stay with its mix of cleanliness, friendly staff and convenient amenities, providing a restful escape close to the attractions of Niagara Falls.
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Categories
Hotel with Free Wi-Fi
This Inn provides complimentary Wi-Fi. It is close to the river, offering a scenic and peaceful stay.

Hotel with Parking
Mentioned multiple times for providing free parking, this inn allows guests to park without additional fees. This makes it a budget-friendly choice for visitors with vehicles.

3-Star Hotel
This inn offers a comfortable stay with essential amenities. It is suitable for visitors looking for a straightforward, affordable option.

Hotel near Golf Courses

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
King Room - Two Adults Only - No elevator access This room has a seating area and microwave.

Queen Room - Two Adults Only - No elevator access The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

Two Queen Beds Ground floor (exterior Access only) The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a hairdryer. The double room comes with a flat-screen TV, soundproof walls, a tea and coffee maker, as well as heating. The unit offers 2 beds.

Two Queen Beds - Ground Floor (Interior Corridor) The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. This double room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 2 beds.

Deluxe Queen Studio The studio provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

Studio with Balcony The studio features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a hairdryer. This studio has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

Guest Reviews
7.4
Good
Location
The River Rapids Inn enjoys a largely favorable location as noted by many guests. Situated a bit away from the bustling center of Niagara Falls, it provides a peaceful environment, ideal for those looking to relax while still being within convenient distance from major attractions. The hotel is close enough to the falls and downtown Niagara Falls, making it only a short drive or a manageable walk to these iconic spots. Guests appreciated the quiet and serene setting by the Niagara River and near scenic hiking trails, yet not entirely cut off from the action.

The location is also praised for its accessibility with easy access to the Niagara Parks, attractions and amenities like the Go station and WeGo bus system. It’s described as perfect for those planning to visit both Niagara Falls and Niagara-on-the-Lake. Despite being removed from the noise and crowds, guests found it easy to reach key tourist areas by car.

Some reviews mentioned the convenience of public transport and nearby recreational options like the aerial car and cable car. The hotel’s proximity to the river also received positive notes for pleasant walks and scenic views. Although it’s situated farther from Clifton Hill and downtown, many found the trade-off for a quieter stay worthwhile.

For those traveling by car, the hotel's location is ideal with its ample free parking and easy reach to the falls and other attractions. The River Rapids Inn strikes a balance between tranquility and accessibility, making it a desirable choice for visitors looking to enjoy Niagara Falls without the hustle and bustle of being in the city center.

Breakfast
River Rapids Inn offers a delightful breakfast experience that many guests have praised for its variety, taste and cleanliness. Many reviewers highlight the excellent and plentiful offerings with hot and cold items including waffles, sausage, eggs, bacon, fresh fruits and grains. The breakfast area is well-organized and clean with the staff frequently commended for their kindness and efficiency. Guests appreciate the fresh and delicious options available, making it a wonderful start to their day.

While there are some remarks about the breakfast being basic or needing more variety, especially for those with dietary restrictions, the overall sentiment is very positive. Specific mentions of enjoyable hot porridge, hashbrowns and bacon on weekends, as well as the inclusion of freshly made waffles, contribute to the favorable reviews.

However, there are occasional criticisms regarding the breakfast, including instances of subpar eggs and experiences with limited or low-quality options during renovations. Despite these occasional setbacks, the general consensus is that the breakfast at River Rapids Inn is a satisfying and valuable inclusion, providing guests with a good range of tasty and fresh food to enjoy every morning.

Rooms
The rooms at River Rapids Inn offer a mixed experience for guests. On the positive side, many reviewers frequently noted that the rooms are spacious, clean and comfortable, enhancing the overall stay. The cleanliness is consistently praised with many mentions of the rooms being very clean or exceptionally clean. Guests appreciated the spaciousness of the rooms and the comfort of the beds, making for a pleasant and restful experience. Another highlight is the inclusion of amenities like mini-fridges and microwaves, which add convenience.

However, not all feedback was glowing. Some rooms were described as dark, outdated or with a musty smell. Issues like old carpet, cobwebs and insufficient lighting were noted, suggesting the need for renovations. Occasionally, mini-fridges leaked and in some instances, rooms lacked certain expected items like floor lamps, safes or coffee makers. Despite these drawbacks, the general consensus is that the rooms are quiet and the hotel staff are friendly. The recent renovations in some parts of the hotel have been appreciated and the breakfast offerings, including eggs, sausages and fresh waffles, received positive mentions.

Overall, River Rapids Inn offers a satisfactory stay with clean and comfortable rooms, although some areas could use updating to meet modern expectations.

Beds
River Rapids Inn offers a mixed experience when it comes to the beds, leaning towards the positive. Many guests found the beds to be comfortable with repeated mentions of them being large, clean and supportive. Descriptions often used words like comfy with some particularly pleased citing the beds were the most comfortable they'd ever slept in. Guests also appreciated the cleanliness maintained by the housekeeping staff.

However, opinions on firmness varied. While some people enjoyed the firmness of the mattresses, others found them too hard or even lumpy, at times describing them as extremely uncomfortable or old. In general, the hotel provides good comfort with a spacious and clean environment, although not all guests were equally satisfied.

Cleanliness
River Rapids Inn boasts a high standard of cleanliness, consistently praised by guests. The rooms are frequently described as very clean, spacious and comfortable with an emphasis on well-maintained bathrooms. The property overall is often noted to be spotless and quiet, enhancing the peaceful atmosphere. Despite being an older building, it remains clean and tidy, though some areas like carpets and hallways need more attention.

Guests appreciate the neat and well-equipped rooms, including amenities like fridges and microwaves. Fresh towels and daily cleaning add to the overall positive experience. The hotel's prime location by the river, along with friendly and helpful staff, further elevates the guest experience.

However, some reviews mention the need for deeper cleaning, particularly regarding cobwebs and mildew in certain rooms. Issues like musty smells, dirty carpets and the occasional neglected spot detract from an otherwise clean property. Despite these minor setbacks, many guests found their stay to be pleasant and exceeded their expectations, particularly noting the excellent adherence to cleanliness protocols.

Staff
Situated near the enchanting waterfalls, River Rapids Inn earns continuous praise for its exceptional staff. Guests frequently highlight the friendly, accommodating and professional demeanor of the team. The front desk, in particular, receives accolades for warm welcomes, excellent customer service and responsiveness. With fluent multilingual abilities, the staff at River Rapids Inn ensure a seamless stay for guests from diverse backgrounds.

Many reviewers commend the management and specific staff members for going above and beyond in their duties, assisting with luggage, early check-ins and providing helpful advice. Instances of the front desk staff swiftly resolving minor issues, such as demagnetized keys, further emphasize their commitment to guest satisfaction.

Additionally, the breakfast staff shines with their courteous service and cheerful attitude, contributing to an overall pleasant dining experience. Visitors also appreciate the hotel's clean and comfortable accommodations, which, coupled with the impressive staff service, create a memorable stay.

Despite some isolated mentions of minor concerns, the overwhelming consensus is that the staff at River Rapids Inn plays a pivotal role in making guests feel welcome and valued. The consistent praise for their friendliness, efficiency and hospitality underscores the hotel's reputation as a guest-centric establishment.

Wi-Fi
The wifi at River Rapids Inn generally received positive feedback from guests. Many reviews praised the wifi for being good, strong and reliable with some noting excellent and fast internet connections. The majority of guests found the wifi to be faultless and available throughout their stay with good speeds. Free wifi access was appreciated by many, although a few pointed out occasional difficulties in connecting or slow speeds. Overall, the wifi service at River Rapids Inn seems to meet the needs of most travelers, providing a solid and dependable connection during their stay.

Pool
Although some guests noted issues with tiles and occasional cleanliness, reviews highlight that the pool area at River Rapids Inn generally provides a positive experience. With amenities like a sauna and a warm pool, many visitors describe the pool as nice, clean and comfortable. The majority appreciate the warm water and not-too-crowded setting, making it a great place for swimming and relaxation. Pool hours, from 9 AM to 9 PM, are considered convenient by guests. Despite a few instances of pool closures without warning, the pool is frequently praised for its cleanliness and warmth. The addition of free access and the complementary hot breakfast further enhance the overall experience, leaving visitors satisfied with their stay.

Parking
River Rapids Inn offers a mixed experience when it comes to parking, although many positive aspects stand out. The hotel's amenities often include free parking, which guests frequently appreciate for its convenience and security. There are ample parking spots available with some areas deemed safe and secure despite being somewhat rough and in need of maintenance.

Guests generally find the location favorable and the parking easy, contributing to an overall stress-free arrival and departure process. However, the availability of free parking seems inconsistent with some guests encountering unexpected charges ranging from $5 to $28 per night, which was often not well-communicated prior to their stay. The parking cost was viewed as fair by some, especially considering the high prices of parking in nearby areas.

Despite occasional issues with misleading information and additional charges, the provision of adequate parking space and the security measures in place add a level of convenience that many visitors value. The staff's helpfulness and the inclusion of free WiFi and breakfast also contribute to a generally positive guest experience.

Business
River Rapids Inn offers a range of facilities and services suited for business travelers. The inn is conveniently located, making it a busy yet advantageous spot for those with packed schedules. Despite the busy nature of the surroundings and rooms, the business facilities are easily accessible. Interaction with the staff extends beyond standard services, as they engage with guests by discussing local sites around Niagara. Breakfast service shows effort, although there might be an additional service fee. However, a downside for business travelers is the WiFi, which is noted to be slow and sometimes not suitable for business purposes.

Indoor Pool
The indoor pool at River Rapids Inn receives generally positive feedback from guests. Many found the pool to be clean, pleasant and a nice amenity during their stay. The pool hours from 9 AM to 9 PM are convenient for most guests and the sauna, described as very nice and lovely, adds to the overall experience. Guests appreciated the pool and sauna combination, highlighting it as a real plus.

However, there are some areas that need attention. Several guests mentioned that the pool area could use renovation. An important issue noted was the non-functional pool heater, which led to colder swims. Additionally, guests staying on higher floors faced some inconvenience due to the lack of an elevator, suggesting that packing lighter could help. Other than these points, many guests enjoyed the pool and sauna facilities, adding positively to their stay at the inn.


Yes, River Rapids Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at River Rapids Inn.

No, River Rapids Inn doesn't allow dogs.

Yes, parking facilities are available at River Rapids Inn.

No, River Rapids Inn doesn't have a gym.

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