Crowne Plaza Charleston by IHG, is a great choice for travelers due to its prime location near the airport, outlet shopping and multiple restaurants. The hotel's affordable price point compared to accommodations downtown is also noted as a plus. Guests appreciate the hotel's great location and convenience for both leisure and business travelers. The breakfast options available during the stay are exceptional and delicious with a wide range of good breakfast items to choose from. The hotel's staff is accommodating and helpful, providing excellent customer service. The hotel offers convenient and easy parking for guests and the beds are comfortable and provide a good night's sleep. While some guests have reported issues with the cleanliness of the rooms and inconsistent COVID-19 sanitation standards, overall, the hotel is generally clean and comfortable with friendly and accommodating staff. Overall, Crowne Plaza Charleston is a decent four-star hotel that offers good value for the price.
Quality Inn Coliseum, located near Charleston, receives high marks for its convenient and accessible location. Close to major highways, the airport, Tanger Outlets, a variety of shopping options and numerous restaurants, the hotel is ideally situated for both short and extended stays. Guests appreciate the ease of check-in, the cleanliness and modernity of the rooms and the friendly staff, all contributing to a welcoming atmosphere. Despite being located on a busy street, the area remains relatively quiet, enhancing the overall guest experience.
In terms of breakfast, feedback is mixed. While some guests find the offerings adequate and commend the neat breakfast area and attentive staff, many feel there's room for improvement in terms of variety and quality. Complaints often mention stale bread, bland scrambled eggs and a lack of diverse and healthier options. Nonetheless, the breakfast is generally viewed as sufficient to start the day.
Guest reviews of the rooms at Quality Inn Coliseum generally highlight positive experiences. Comfortable beds, clean and spacious accommodations and efficient air conditioning are frequently mentioned. The hotel's proximity to food, shopping and entertainment, combined with easy access to the interstate, is a notable advantage. However, some issues like noisy toilets, outdated furnishings, occasional cleanliness lapses and unpleasant odors detract from the otherwise pleasant stay.
Cleanliness at the hotel receives varied reviews. Many guests praise the cleanliness of the rooms, bathrooms and linens. The general cleanliness of the facility and the helpful staff add to this positive perception. However, some reviews point out dirty floors, trash around the grounds and unpleasant odors, highlighting areas in need of improvement.
The staff at Quality Inn Coliseum are consistently praised for their friendliness, helpfulness and professionalism. Guests frequently commend specific employees, like Melissa and Lawrence, for exceptional service. While there are occasional mentions of unprofessional behavior, the majority of feedback underscores a welcoming and efficient team that significantly contributes to the positive guest experience. Guests traveling with pets particularly appreciate the accommodating attitude of the staff.
The pool area at the hotel is described as refreshing and warm, complementing the local climate well. However, issues regarding late pool openings, cleanliness, missing tiles, food debris and ants are noted. Despite these concerns, when available and well-maintained, the pool provides a pleasant experience.
Finally, the beds at Quality Inn Coliseum receive praise for their comfort with many guests finding them even more comfortable than their beds at home. Clean bedding contributes positively to this impression. Nonetheless, some guests report discomfort due to lumpy mattresses, small pillows, bed size issues and occasional unpleasant odors, indicating a few areas that could benefit from improvement.
In summary, Quality Inn Coliseum is a favored choice for those seeking convenience, comfortable accommodations and friendly service. While there are areas for improvement, particularly in breakfast offerings, housekeeping and minor maintenance, the overall guest experience remains positive.
Extended Stay America Suites - Charleston - Airport is strategically located in Charleston, making it a convenient choice for travelers. Its proximity to Tanger Outlet, dining options, the airport, and attractions like the North Charleston Fire Museum allows guests to enjoy easy access to what the city offers. Many visitors appreciate the hotel's setting for both business and leisure purposes, as it caters to those visiting family, exploring local attractions, or traveling on a budget.
The breakfast offered is simple, comprising coffee and light snacks such as muffins and granola bars. While this minimalistic approach satisfies some guests looking for a quick bite, others may prefer to explore nearby dining options for a more substantial meal.
The rooms are spacious with comfortable beds, providing a good night's rest. However, the decor could benefit from updates, and there are mixed opinions regarding cleanliness and maintenance. Some guests note that while certain rooms meet expectations, others have issues such as odors, dust, and faulty amenities, pointing to a need for consistent upkeep.
Cleanliness as a whole has received varied feedback, with some rooms being noted as clean and comfortable, while others display problems like stained carpets, strange odors, and sightings of pests. This inconsistency suggests room for improvement in maintaining higher standards throughout the property.
On a more positive note, the staff at the hotel are consistently praised for their excellent customer service. Guests frequently mention individuals such as Amber and Zariah for their outstanding assistance and highlight the professionalism and friendliness of the front desk team, including Terri and Christina. These interactions play a significant role in enhancing the overall guest experience, with visitors appreciating the courteous and welcoming nature of the staff. Despite isolated incidents of less favorable staff interactions, the general impression is that of a team dedicated to guest satisfaction.
The North Charleston Marriott has received mixed reviews from past guests with some describing it as "very good" and "pleasant." However, others have found it to be "outdated" with wallpaper coming off the walls and noise from the nearby highway. Despite some minor issues, such as finding pubic hair in the shower upon arrival and non-allergic pillows not being available, guests have had a decent stay overall. While the price may be considered high for some, the North Charleston Marriott is still worth considering, as long as guests keep their expectations in check.
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