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Summary of reviewsThe Rose Chicago, Tapestry Collection By Hilton is a highly recommended hotel particularly appreciated for its close proximity to Chicago O'Hare Airport, making it an ideal spot for travelers and layovers. The 24-hour shuttle service enhances convenience, giving easy access to the airport and nearby attractions such as shopping malls and dining spots. The location offers the added benefit of picturesque views of planes taking off and landing without the associated noise, ensuring a peaceful stay.
The breakfast offerings at the hotel generally receive positive feedback, praised for their delicious taste and generous portions. The à la carte options are well-received, though there are minor complaints regarding the cost and service efficiency. Nonetheless, the presence of friendly staff and tasteful decor adds to a pleasant dining experience. Dinner at the Thorn restaurant shines brightly among guests' reviews, highlighted for its fresh, perfectly cooked food and excellent atmosphere, despite being a bit pricey.
The hotel rooms are a highlight, frequently commended for their spaciousness, modern decor, cleanliness and comfort. Guests find the rooms to be larger than expected with comfortable beds and substantial bathrooms. The entire property is lauded for its immaculate condition, contributing significantly to a fresh and inviting environment. While there are isolated concerns about room size expectations, the overall ambiance of modern chic and careful cleanliness offers a true sense of retreat.
The Rose Chicago's staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience. Individual staff members, particularly front desk personnel and drivers, receive special mentions for their courteous and helpful nature. Housekeeping also gets commendation for maintaining the hotel’s pristine condition, ensuring a pleasant and comfortable stay. The bed quality stands out with many guests raving about the comfort of the king-size beds, soft sheets and plush pillows, promising a restful night's sleep.
For business travelers, the hotel proves to be a convenient choice due to its proximity to the airport and efficient shuttle service. Amenities like a desk workstation and flat-screen TV support business needs, making it suitable for both short stays and layovers. Although it might face challenges during large events or conventions, its overall offerings make it a reliable option.
In summary, The Rose Chicago, Tapestry Collection By Hilton excels in providing a clean, modern and comfortable stay enhanced by a friendly staff, prime location and excellent dining experiences, making it an ideal choice for both leisure and business travelers.
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