InfoSummary of reviewsMalinowy Dwór Hotel Medical SPA, located in the serene Jizera Mountains, impresses guests with its picturesque and tranquil surroundings, making it a prime destination for relaxation and nature enthusiasts. The hotel’s location offers stunning views of the forest and mountains and serves as an excellent base for outdoor activities like hiking and biking while ensuring a peaceful atmosphere, free from the noise of city life.
The breakfast at the hotel is highly regarded for its delicious and varied offerings that cater to different dietary needs with homemade elements and a well-set-up buffet contributing to an enjoyable morning meal. While there were some minor criticisms about variety and options for children, the overall sentiment is positive. Similarly, the dinner experience is commended for its tasty and fresh cuisine, friendly service and pleasant dining atmosphere with guests particularly appreciating the diverse menu and the presence of a waiter named Krystian.
Guest feedback on the rooms is mixed; while many appreciate the cleanliness, spaciousness and amenities such as bathrobes and slippers, there is a clear need for renovation and modernization. Issues like old carpets and bathrooms needing updates have been noted, though the rooms are generally described as comfortable and clean.
Cleanliness at the hotel receives varied feedback. While many guests find the rooms and facilities clean and fragrant, some point out inconsistencies, particularly with carpeting and wallpaper in both rooms and corridors.
The staff at Malinowy Dwór Hotel Medical SPA receive strong praise for their friendliness, helpfulness and professionalism, across various areas including reception, restaurant and spa services. Though there were occasional less favorable interactions, the staff are largely seen as a significant positive aspect of the guest experience.
The spa facilities are highly recommended by guests with superb treatments and well-equipped wellness areas. The variety and quality of treatments, including water therapy and Thai massages, receive particular appreciation, making the spa a major highlight of the hotel. Similarly, the indoor pool area garners positive reviews for its cleanliness, spaciousness and relaxing atmosphere, adding to the hotel's overall appeal.
Parking is generally well-regarded for being spacious and secure, though some guests feel the daily fee could be lower and suggest parking could be closer to the hotel. Despite this, the parking experience is mainly positive.
While the hotel is family-friendly and situated in a beautiful and quiet area, it lacks a playground and is seemingly more equipped for older guests. The beds are mostly reported as comfortable, although some guests noted issues with firmness and the practice of combining two beds instead of providing a double bed.
In summary, Malinowy Dwór Hotel Medical SPA offers a tranquil retreat with impressive spa and dining experiences, friendly staff and beautiful surroundings, though room modernization and improved cleanliness in certain areas are needed to enhance the overall guest experience. Show more