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Summary of reviewsHotel Santa Lucia garners notable praise for its advantageous location, offering travelers a prime spot near Umbria's top attractions, including Perugia, Assisi and Santa Maria degli Angeli. Its proximity to the Umbria Fiere fair center, major highways and the airport makes it an ideal base for both business travelers and tourists. The peaceful surroundings enhance its appeal, providing a serene retreat despite its accessibility to key destinations. Ample parking and being within walking distance of Bastia's city center further add to its convenience.
Breakfast at Hotel Santa Lucia receives mixed reviews. While some guests enjoy the value for money and the variety of sweet options like fresh croissants and fruits, others are disappointed by the reliance on prepackaged items, lack of savory choices and the use of plastic plates and cutlery. Despite these shortcomings, the inclusion of gluten-free options upon request is a positive note.
The hotel’s dinner service is well-regarded for its quality and affordability. The family-run restaurant features delicious homemade desserts and reasonably priced fixed menus that include beverages. Although the menu is not extensive, it offers a couple of choices for both first and second courses, which generally satisfy guests' preferences. The friendly interactions with the restaurateur enhance the dining experience, making it a pleasant option for diners.
Guest opinions on the rooms at Hotel Santa Lucia are varied. Positively, many mention spacious, well-furnished rooms with comfortable beds, satisfactory air conditioning and good cleanliness. However, some guests report outdated furniture, noise issues due to poor soundproofing and minor maintenance problems. Despite these criticisms, the overall sense of cleanliness and comfort is appreciated by many.
Cleanliness in the hotel receives mixed feedback. While many guests commend the hotel for its clean rooms and overall tidy appearance, significant issues such as moldy showers, dirty toilets and dusty furnishings have been reported. This inconsistency in cleaning standards suggests that improvements are necessary to ensure a uniformly clean environment for all guests.
One of the standout features of Hotel Santa Lucia is its staff, who are frequently described as friendly, kind and helpful. The young and enthusiastic personnel at the reception are particularly highlighted for their professionalism and readiness to assist with any needs. Only a few comments mention minor lapses in professionalism and language barriers, which do not overshadow the generally positive impression of the staff.
Parking is a highly appreciated amenity at the hotel with guests praising the extensive, free parking facilities available both indoors and outdoors. The ease of access to the hotel's parking ensures a hassle-free experience for those traveling by car.
Opinions on the beds at the hotel are somewhat mixed. Despite some remarks about old or uneven mattresses and discomfort with beds made from single mattresses pushed together, many guests find the beds comfortable and note the quality of bedding provided. Overall, despite a few reservations, the majority of guests enjoy a good sleep quality during their stay.
In summary, Hotel Santa Lucia stands out for its excellent location, friendly staff and convenient parking. While breakfast and room quality present some areas for improvement, the general consensus among positive reviews indicates a comfortable and hospitable stay for many visitors.
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