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Summary of reviewsNestled in the heart of Paderborn, the Best Western Plus Arosa Hotel boasts an unparalleled central location. Its proximity to the city center, main train station and key attractions such as the cathedral and pedestrian zones make it an ideal choice for both leisure and business travelers. Guests appreciate the ease of exploring local landmarks on foot and some rooms offer stunning panoramic city views. Despite its central location, the hotel maintains a quiet atmosphere, ensuring a restful stay.
The breakfast experience at the hotel is highly praised with guests enjoying a rich variety of options including special touches such as waffles and sparkling wine. The ambiance adds to the overall experience with a beautiful breakfast room and terrace offering panoramic views. Although a few guests find the breakfast slightly overpriced, the overall feedback is overwhelmingly positive.
Dinner services are also well-received with commendations for the excellent cuisine and attentive service. The rooftop terrace stands out as a delightful option, particularly noted for its pleasant atmosphere. Special occasions, like New Year's Eve, are met with satisfaction. While some dishes like the pizza occasionally fall short of expectations, the dining experience is generally pleasant.
The rooms are consistently praised for their cleanliness, modern amenities and spaciousness. Guests highlight the large, comfortable and well-equipped rooms with some enjoying beautiful views from the higher floors. While certain single rooms are noted as small and occasional heating issues arise, the overall feedback underscores the rooms' cleanliness, functionality and comfort.
Cleanliness extends throughout the hotel, from the rooms to the pool area, which is described as very clean and pleasant. A few isolated issues, such as minor occurrences of mold in the SPA, do not detract from the hotel's overall reputation for meticulous upkeep. The pool facilities, particularly the eighth-floor pool with city views, are well-appreciated though some guests find the water temperature too cold.
Guests praise the staff for their friendliness and helpfulness, consistently highlighting the welcoming and professional demeanor of the reception team and other personnel. Special mentions are given to specific staff members who go the extra mile to ensure a pleasant stay.
Parking at the hotel is noted for its convenience with a private parking garage providing easy and secure access. Despite some mentions of tight spaces and parking fees, the overall feedback is positive. Family-friendly amenities and a welcoming atmosphere make the hotel an excellent choice for family visits.
The Wi-Fi service receives mixed reviews with many guests appreciating the high-speed access, though some experience issues with connectivity in certain areas. The hotel's location near nightlife venues ensures easy access to entertainment yet maintains a quiet environment for restful nights.
The comfortable and well-regarded beds add to the hotel's appeal with guests frequently praising the quality and variety of pillows. The Best Western Plus Arosa Hotel maintains its four-star standards, delivering a comfortable and reliable stay that meets international expectations, making it a commendable choice for both leisure and business travelers.
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