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Summary of reviewsLos Rosales has received glowing reviews from guests, particularly for its amenities and overall guest experience. One of its major highlights is its prime location, which is lauded for its proximity to the Cabárceno Nature Park—just a brief 5-minute drive. This makes the hotel very convenient for day trips to the park. Additionally, its closeness to supermarkets, restaurants and easy access to the highway for travels to Santander and surrounding Cantabria adds to its appeal. Guests enjoy the peaceful and picturesque setting, although some noted minor noise from its location near a main road.
Guests consistently praise the cleanliness and spaciousness of the rooms, highlighting their modern touches and the comfortable beds. The rooms come equipped with various amenities such as private bathrooms, TVs, Wi-Fi and some even feature a large terrace. While some minor issues were reported about the beds and pillows and occasional noise from outside traffic, the overall consensus is that the accommodation is clean, comfortable and offers a pleasant environment. The attentive cleaning staff and their efforts in maintaining the rooms are highly appreciated.
The staff at Los Rosales are commended for their exceptional service and friendliness. The employees are described as kind, welcoming and professional. Specific mentions of personal touches by staff members like Lore and Vane underscore the positive guest experience. Though there were occasional issues with the permanent front desk, the staff’s efficiency in handling guest requests and clear communication—often facilitated through WhatsApp—enhanced the stay for many.
While free WiFi is available, it has room for improvement, particularly regarding its signal strength in guest rooms. However, the check-in process is notably modern and convenient, often facilitated through digital communication which guests found helpful.
The accommodation strikes a balance of luxury and affordability, providing excellent value for money. Guests rave about the modern, spacious and immaculate rooms that combine comfort with a minimalist aesthetic. Despite minor inconveniences such as inconsistent TV operation or bedding comfort, the overall sentiment is highly positive. The thoughtful touches, such as complimentary water and chocolates and the well-maintained common areas with a small kitchen, add to the appeal.
Overall, Los Rosales is a highly recommended choice for travelers seeking a clean, comfortable and stylish stay in a convenient location.
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