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Summary of reviewsThe New Airport Hotel is widely praised for its strategic location near Noi Bai Airport in Hanoi, providing unmatched convenience for travelers with early or late flights. Guests appreciate the easy airport access, often facilitated by personalized pick-up service, making it an excellent option for short stopovers or transit stays. Although the location isn't ideal for extended exploration of Hanoi, the proximity to the airport and local eateries remains a significant advantage.
The breakfast service garners positive reviews for its quality and variety, offering a simple yet delicious Western-style meal that includes fried eggs, toast, fruit, and coffee. This inclusive breakfast is seen as a substantial perk, especially valued by guests with early flights, ensuring they start their day on a good note. While not every guest partakes in breakfast due to personal preferences, the majority find it a delightful addition to their stay.
Rooms at the New Airport Hotel are consistently highlighted for being spacious, clean, and comfortable, equipped with modern amenities such as tea and coffee facilities. Travelers appreciate the big, cozy beds that promise a restful sleep despite the hotel's proximity to the bustling airport. The hotel's cleanliness is impeccable, contributing to a fresh and pleasant atmosphere, coupled with the friendly and enthusiastic staff who enhance guests' overall experience.
The staff at the New Airport Hotel, notably the manager Tommy, are frequently praised for their exceptional hospitality and dedication. Their accommodating nature and eagerness to assist with diverse needs create a warm and welcoming environment, further elevating the guest experience.
Beds are typically described as very comfortable and spacious, contributing positively to the overall comfort of the stay. Although there are occasional mentions of a musty smell in some blankets, the majority of reviews confirm the beds as a standout feature.
Overall, as a three-star hotel, New Airport Hotel offers exceptional value for money, seamlessly blending affordability with high-quality service. Ideal for short stays and airport access, guests commend the simplicity and cost-effectiveness of the hotel, making it a reliable choice for travelers seeking comfort and convenience near Hanoi Airport.
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