InfoSummary of reviewsPałacyk Potockiego in Braniewo receives high praise from guests, primarily due to its excellent location, welcoming atmosphere, and attentive service. Nestled centrally yet peacefully amidst greenery and a park, the hotel offers easy access to the town center, restaurants, and shops, with charming and spacious rooms that ensure a comfortable stay. Guests commend the cleanliness of both private and common areas, with modern design elements and functional furnishings adding to the appeal.
The breakfast at Pałacyk Potockiego is well-regarded, offering a variety of hot and cold options that cater to diverse tastes. Even in cases where certain items are temporarily unavailable, the friendly and professional staff quickly address these issues, adding to the overall satisfaction of the experience. Delicious fresh products, including fruit upon request, are highlights of the morning meals that are often accompanied by warm service.
The staff's friendly and helpful nature significantly enhances the guest experience. Receptionists and other team members are frequently acknowledged for their attentiveness and problem-solving skills, creating a seamless and pleasant experience for visitors. Particular staff members, such as Ms. Marlene, are noted for their personal touch and care.
Additional positive aspects include the provision of free, spacious, and secure parking right next to the palace, making it convenient for guests traveling by car. While some beds are considered too soft by a few guests, most find them comfortable and clean. Overall, Pałacyk Potockiego offers a delightful retreat with its beautiful surroundings, impeccable service, and focus on guest satisfaction. Show more
