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Summary of reviewsThe overall guest experience at Pousada das Cavalhadas is predominantly positive with key strengths highlighted by reviewers.
One of the inn's standout features is its prime location in the historic center of Pirenópolis, Brazil. Situated directly across from the iconic Church of the Rosary and near Leisure Street, the inn offers guests convenient access to the city’s main attractions, shops, restaurants and nightlife. The beautiful garden setting adds to the charm, providing a pleasant environment for guests to enjoy.
Guests frequently commend the breakfast at Pousada das Cavalhadas, lauding the variety and homemade touches. Many highlight the quality and range of options available, including freshly made breads, cakes and yogurt. The breakfast setting, which often includes an outdoor area with a charming view, enhances the dining experience, making it a delightful start to the day. The friendly and attentive breakfast staff further contribute to a positive morning atmosphere.
The staff at the inn consistently receive high praise for their friendliness, politeness and attentiveness. Team members, including recognized names like Rosangela, Jeferson and Tony, are noted for their exceptional service and personal attention, greatly enhancing the guest experience.
While the inn excels in many areas, there are a few notable shortcomings. The rooms, although clean and featuring necessary amenities like air conditioning and televisions, are often small and in need of significant renovations, particularly the bathrooms. Common issues include weak lighting, poor shower conditions and moisture-related problems like mold. Noise, especially in street-facing rooms, can also be a concern for some guests.
Cleanliness presents a mixed picture; while many guests appreciate the tidy rooms and well-maintained leisure areas, others report issues with outdated, moldy bathrooms and occasional problems with bedding and furniture cleanliness. The pool area is another feature that receives mixed feedback, as some guests find it charming and well-maintained, while others note the need for better maintenance and heating.
Parking, although generally considered a positive feature due to its availability and security, presents some logistical challenges that can affect vehicle flow. However, the free, secure parking options are appreciated by many.
Overall, Pousada das Cavalhadas stands out for its excellent location, commendable breakfast and friendly staff. Improvements in room maintenance and cleanliness could boost the overall guest experience, making the inn an even more attractive choice for travelers.
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