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Summary of reviewsHotel Folch receives significant praise for its outstanding location, strategically situated and conveniently close to Andorra la Vella, Grandvalira, Naturland and essential services like shops, bars and public transportation. Guests appreciate the easy access to parking, both public and underground and find the hotel's proximity to cycling events and the University of Andorra advantageous.
The breakfast service is generally seen as a positive aspect, described as "delicious," "very complete," and providing good value for money with a variety of options, including croissants, juices and coffees. Although there are some issues with variety and organization, the overall perception tilts favorable.
The dinner experience at Hotel Folch garners mixed reviews with guests noting the affordability and flexibility of the meal options. Some find the food commendable, but others report inconsistencies in quality. The hotel is appreciated for accommodating special dietary requests despite occasional shortcomings in food quality and service efficiency.
Rooms are praised for their spaciousness, cleanliness and comfortable beds, though the decor and furniture are described as outdated. Some guests report issues with room utilities and basic amenities, but the efforts to maintain cleanliness and provide a comfortable stay are evident.
Cleanliness throughout the hotel is generally good with daily cleaning of rooms and common areas frequently noted. Some areas for improvement are mentioned, such as occasional musty smells and outdated facilities, but these do not significantly detract from the overall positive impression.
The staff at Hotel Folch stands out for their friendliness, attentiveness and exceptional service, particularly in the dining area. Guests frequently highlight the helpful and warm interactions with the staff, contributing to a welcoming atmosphere despite occasional slow service or understaffing.
Wifi experiences are mixed with some guests finding it reliable and others reporting intermittent issues, especially during peak times.
Overall, Hotel Folch offers a practical and comfortable stay with particular strengths in location, staff service and cleanliness. The hotel appears to align more closely with one or two-star standards rather than its official three-star rating, but it remains a viable option for short stays and those seeking affordability and accessibility.
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