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Summary of reviewsHotel Bolyari is nestled in the historic heart of Veliko Tarnovo, offering guests a prime location that is highly praised. It places visitors within walking distance of major attractions such as the Tsarevets Fortress, the Archaeological Museum and Trapezitsa. The hotel's position in the old town allows for easy access to restaurants, shops and other city amenities, making it an ideal base for exploring the picturesque surroundings. The convenience of the central location, along with the beautiful views of historical landmarks and the serene environment, adds to the hotel’s charm.
The accommodation at Hotel Bolyari presents a mixed experience. Positively, many guests appreciate the cleanliness and spaciousness of the rooms, as well as the scenic views of the river, mountains and old church. The rooms are described as cozy and comfortable with a few enjoying the quaint decorations. However, there are notable criticisms regarding outdated interiors and furnishings, including worn-out carpets and peeling wallpaper. Some guests have encountered issues with room cleanliness, cigarette smoke and malfunctioning amenities. Despite these concerns, the overall ambiance in the rooms with their picturesque views remains a highlight.
Cleanliness at Hotel Bolyari is an area with mixed reviews. While some guests found their rooms to be clean and well-maintained, others reported several cleanliness issues such as dirty carpets, dusty rooms and inadequate bathroom hygiene. The presence of heavy smells and stained bedding further detracted from the experience. In summary, cleanliness appears inconsistent, suggesting a need for improved cleaning practices.
The hotel staff generally receive high marks for their friendliness and helpfulness. Their courteous service creates a welcoming atmosphere with many guests appreciating the reception team's efficiency and assistance. Specific staff members like Vincent and Georgy were frequently mentioned for their positive and responsive attitudes. Despite isolated incidents of unhelpfulness, the staff overall are considered polite and dedicated to ensuring a pleasant stay for guests.
Hotel Bolyari provides free Wi-Fi, but the performance is inconsistent, particularly on the upper floors where connectivity issues are more prevalent. The Wi-Fi is often noted as unreliable, affecting the convenience of staying connected.
The hotel also features spa facilities, including a sauna and jacuzzi. Guests appreciate the sauna for its relaxing ambiance, but the jacuzzi has faced operational issues, often being out of service. Maintenance concerns such as non-functional showers and lights are also highlighted. Despite these drawbacks, the spa remains a valuable amenity for guests seeking relaxation.
Parking near Hotel Bolyari is noted for its convenience, though the limited nearby spaces and narrow streets pose challenges. Guests sometimes struggle to find parking but appreciate the assistance from hotel staff. Despite the difficulties, solutions such as paid options on surrounding streets and free public parking are available.
The beds at Hotel Bolyari receive mixed reviews with some guests finding them comfortable, while others criticize the mattresses for being old and firm. Issues with bed sheets not fitting properly and uncomfortable pillows are frequently noted, suggesting a need for upgrading the bedding to enhance guest comfort.
Overall, Hotel Bolyari provides a budget-friendly stay with commendable location advantages and friendly staff. While the hotel offers good value for its price, certain aspects, especially room cleanliness, furnishings and amenities like Wi-Fi and bedding, need attention. Although some feel the hotel aligns more closely with a lower star rating, it remains a reasonable choice for short stays, particularly for travelers looking to immerse themselves in the historical and cultural essence of Veliko Tarnovo.
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