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Summary of reviewsHarrigan's Hunter Valley emerges as a favored destination, particularly praised for its prime location in the heart of Pokolbin. This convenient setting allows easy access to nearby wineries, Hunter Valley Gardens and various dining options, making it an excellent base for exploring the region. The serene and picturesque surroundings, including beautiful vineyards and gardens, provide a tranquil retreat highly appreciated by guests, especially those attending weddings, wine tours and local events.
The breakfast experience at Harrigan's generally receives positive feedback for its generous portions, variety and tasty dishes. Favorites like the eggs Benedict and hash browns stand out. Despite some concerns about limited options, occasional long waits and areas needing improvement in cleanliness and service, most guests find breakfast to be a good start to their day.
Dining at the on-site pub and bistro is well-received with many guests enjoying delicious and hearty meals such as pizza and steak, complemented by quick and friendly service. The vibrant atmosphere with live music adds to the dining experience, making it a popular choice for lunch and dinner. However, some reviews note the need for improvement in specific dishes and pricing.
The spacious rooms contribute to a comfortable stay with large sizes and cozy beds, often enhanced by vineyard views. Nonetheless, there are recurring comments about the need for updates and renovations with some guests pointing out outdated furnishings, maintenance issues and noise disturbances. Despite these shortcomings, the ample room sizes and basic cleanliness provide reasonable comfort.
Cleanliness is a mixed bag; while many guests commend the spacious, clean rooms and friendly housekeeping staff, there are significant concerns about the general upkeep. Issues such as dirty carpets, stained furniture and mouldy bathrooms have been reported, indicating a need for substantial improvements in maintenance.
The staff at Harrigan's receive commendations for their friendliness, helpfulness and willingness to accommodate guest needs. The reception and restaurant staff are particularly noted for their professional and attentive service. However, occasional mentions of inconsistent service highlight areas for improvement.
Wi-Fi, while free, is a point of contention. Some guests find it fast and convenient, while others report significant issues with connectivity and reliability, highlighting an area that needs addressing to enhance the guest experience.
The pool area is seen as a lovely addition, especially appreciated by families and providing a relaxing environment. Maintenance issues such as debris in the water and outdated furnishings have been noted, but overall, the pool is a well-liked feature that adds to the hotel's appeal.
Families find Harrigan's Hunter Valley to be a promising destination, thanks to spacious family rooms, child-friendly amenities and expansive outdoor spaces ideal for family activities and picnics. The presence of kangaroos and cozy fireplaces adds to the family-friendly ambiance.
Golf enthusiasts benefit from the hotel's proximity to quality golf courses, such as Cypress Lakes and appreciate the services catered specifically to golfers, making it an ideal spot for golf getaways.
Overall, Harrigan's Hunter Valley is a favored choice due to its fantastic location, good dining options, friendly service and family-friendly amenities. Improvements in room updates, cleanliness and Wi-Fi reliability would further enhance the guest experience.
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