The Best Western Plus Oswego Hotel and Conference Center is a highly regarded establishment nestled in a picturesque location along the banks of the Oswego River, near Lake Ontario. This prime setting offers guests breathtaking views and easy access to downtown Oswego's vibrant dining and shopping scene, as well as nearby recreational activities and attractions. The hotel's tranquil yet convenient location makes it an ideal choice for both leisure and business travelers.
A standout feature of the hotel is its exceptional breakfast experience, characterized by a wide array of warm, delicious options that cater to diverse tastes. Guests praise the attentive staff for keeping the breakfast bar fresh and well-stocked, enhancing the morning meal experience. The hotel's dining options are further elevated by the renowned on-site restaurant "Alex's on the Water" and the popular Steamers and Kyomi Japanese Steakhouse, which offer excellent cuisine and service in a charming atmosphere, complete with stunning water views.
Guests consistently highlight the cleanliness and spaciousness of the hotel's well-appointed rooms, many of which offer spectacular views from private balconies. The comfortable beds and quiet environment ensure a restful stay, with the high standards of cleanliness extending throughout the entire property.
The hotel staff receives high praise for their friendliness, warmth, and professionalism. They are known for going above and beyond to ensure guest satisfaction, providing valuable local insights and maintaining a welcoming atmosphere. The gym and pool facilities also contribute significantly to the positive guest experience, offering a well-equipped fitness room and a relaxing pool area with a sauna, steam room, and jacuzzi.
Overall, the Best Western Plus Oswego Hotel and Conference Center is commended for its exceptional setting, excellent amenities, and outstanding service, making it a preferred choice for visitors seeking comfort, convenience, and a memorable stay.
The Days Inn by Wyndham Brewerton/Syracuse near Oneida Lake is praised for its prime and convenient location. Nestled directly off the interstate and close to major highways like Route 81, it offers easy access and a quiet setting, making it an excellent stopover for travelers. The proximity to attractions like Oneida Lake, fishing spots and the Oneida Shores Boat Launch is a significant advantage, as is being near essential amenities such as gas stations, convenience stores, Dunkin' Donuts and Dollar General. Visitors find the location ideal for cost-conscious travelers and appreciate the free breakfast.
Feedback on the breakfast is mixed. While some guests appreciated the options and affordability, many found the selection minimal and the quality lacking with complaints about running out of food and insufficient hot coffee and tea.
Rooms receive varied reviews. Guests appreciated the spaciousness and comfort of the beds and noted the overall cleanliness despite the property's age. Some reviews, however, pointed out significant housekeeping and maintenance issues, such as dirty carpets, unclean bathrooms, lingering cigarette smells, outdated furnishings and non-functional amenities. Lack of daily housekeeping and insufficient room preparation were also concerns.
Cleanliness appears to be a recurring issue with many complaints about dirty carpets, moldy bathrooms, neglected common areas and unpleasant odors. Several guests encountered remnants from previous occupants, underscoring the need for more rigorous cleaning standards.
The staff at the hotel are often highlighted for their friendliness and helpfulness. Jamie Baker, a night shift employee, received repeated praise for seamless check-ins and attentive service. Despite occasional instances of rude behavior, particularly during evening shifts, most visitors appreciated the staff's pleasant and efficient demeanor.
The beds received mixed feedback with many guests finding them clean and comfortable, contributing to a good night's sleep. Some, however, described the mattresses as uncomfortable and noted issues with flat pillows and dirty bedding.
Overall, Days Inn by Wyndham Brewerton/Syracuse near Oneida Lake offers convenience, affordability and a friendly staff, but areas such as breakfast variety, room maintenance and cleanliness need significant improvement to enhance the overall guest experience.