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Accessible Hotels near The Beach in Quintana Roo

200+ HOTELS IN QUINTANA ROO
Most popular user searches in Quintana Roo: hotels with pool water slide.
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Dreams Aventuras Riviera Maya - All Inclusive main photo
From $249
$
+16
Info
Categories
Beach
Accessible
Pool
Heated Pool
Outdoor Pool
Catalonia Riviera Maya Resort & Spa- All Inclusive main photo
From $133
$
+6
Info
Summary of reviews
Catalonia Riviera Maya Resort & Spa - All Inclusive enjoys widespread praise for its excellent location in the serene and secure gated community of Puerto Aventuras. Guests appreciate the area's cleanliness, safety and proximity to major attractions like Tulum, Playa del Carmen and Xcaret parks. The resort's beachfront setting, though not ideal for long beach walks, offers enchanting views and a private beach for swimming. The surrounding marina, golf course and walking areas enhance the tranquil atmosphere.

The breakfast experience is highly regarded with a wide array of fresh food options and standout specialty items. Despite some suggestions to extend breakfast hours and add more variety, the general consensus is positive. Dinner options are varied with themed restaurants like Ayami and Bloved receiving high praise. Some guests, however, find the reservation system frustrating and note mixed reviews about buffet offerings. Overall, dining is enjoyable with superb quality at the specialty restaurants.

Rooms offer a mixed experience. Many are spacious, clean and comfortable with modern amenities and special features in some suites. However, numerous reviews highlight issues with older rooms needing renovation, including faulty air conditioning, cleanliness concerns and maintenance problems. Cleanliness throughout the resort is generally commendable, though there are occasional lapses.

Staff friendliness is a highlight with many employees lauded for their exceptional service. However, some reception staff received criticism for unprofessional attitudes. Free wifi is well-received in rooms but less reliable in other areas of the hotel. The spa receives positive feedback for its relaxing ambiance and quality treatments, despite some concerns about pricing and product use.

The resort's pools are a highlight, offering numerous options for both adults and children and featuring convenient pool bars and activities. However, occasional overcrowding and cleanliness issues are noted. The beach experience is more mixed with a clean and calm section ideal for snorkeling but drawbacks including its small size, rocks and seaweed issues detract from its overall appeal.

In summary, Catalonia Riviera Maya Resort & Spa - All Inclusive provides a favorable vacation experience with its prime location, excellent dining, friendly staff and enjoyable amenities, despite some areas needing improvement.
Categories
Beach
Accessible
Beachfront
Occidental Cozumel - All Inclusive main photo
Occidental Cozumel - All Inclusive
Resort in CozumelCozumelMX flag
8.2
Very Good
From $143
$
+3
Info
Summary of reviews
Occidental Cozumel - All Inclusive offers a serene and idyllic retreat, beautifully integrated within a lush natural reserve. The location is frequently praised for its tranquility and natural beauty, acting as a secluded paradise with easy beach access and proximity to excellent diving spots. Guests appreciate the clean, soft sands, stunning sunsets and encounters with local wildlife, all contributing to a unique and immersive tropical experience.

The hotel grounds are well-maintained and the facilities are praised for their cleanliness. Visitors commend the spacious and comfortable rooms, highlighting their cleanliness and appealing colonial-style design. While some mention minor inconveniences like outdated furniture or occasional musty smells, the overall room environment remains positive and inviting.

Dining experiences receive mixed reviews. Specialty a la carte restaurants, such as the Mediterranean restaurant and beach bar, are particularly noted for their delicious food and excellent service. However, the buffet options are often described as repetitive, lacking variety, especially for vegetarians and vegans. The limited availability of specialty restaurant reservations and long lines further detract from the dining experience.

The staff are predominantly described as polite, attentive and friendly, significantly enhancing guest experiences with their exceptional service. Specific mentions of standout staff members underscore the personal and caring service provided.

The resort’s pools are a highlight with well-maintained and clean spaces that cater to both relaxation and aquatic activities. The adult pool is particularly praised for its tranquility. Despite occasional overcrowding, the pool areas, enhanced by beautiful gardens, offer a memorable experience.

Guests have mixed feelings about the beach due to significant erosion from a previous hurricane, which has reduced its size. However, the beach is still appreciated for its cleanliness, safety and picturesque setting, offering fantastic swimming and snorkeling opportunities.

The hotel proves to be a family-friendly destination with fun activities for kids and generally good food. Some guests suggest additional activities for teens would enhance the experience.

Wi-Fi services at the resort receive varied feedback with some guests experiencing satisfactory connectivity while others report slow speeds and limited coverage.

In summary,
Occidental Cozumel - All Inclusive excels in providing a tranquil and picturesque environment, supported by clean facilities and friendly staff. While there is room for improvement in dining variety and Wi-Fi connectivity, the overall experience is positive, making it an appealing choice for those seeking a serene and beautiful escape.
Categories
Beach
Accessible
Luxury
Dreams Natura Resort & Spa - All Inclusive main photo
From $267
$
+8
Info
Categories
Beach
Accessible
Beachfront
Allegro Playacar - All Inclusive Resort main photo
From $124
$
+8
Info
Summary of reviews
Allegro Playacar - All Inclusive Resort is highly praised for its prime beachfront location within the scenic and secure neighborhood of Playacar. Guests enjoy the beautiful, clean beach with ample loungers and palm tree shade, making it perfect for relaxation. Proximity to Playa del Carmen's lively Fifth Avenue enhances the convenience, allowing guests to effortlessly blend tranquility with vibrant city life. The resort's setting amidst lush flora and fauna adds to the serene environment, making it a sought-after destination.

The resort receives commendations for its cleanliness with exceptionally maintained rooms, bathrooms, common areas, beaches and pools. Although minor issues in bathroom and pool maintenance are noted, the overall impression is one of a clean, beautiful and organized resort. The variety and high quality of the food in various dining options enhance the experience.

The breakfast offerings receive positive feedback for their taste and quality, despite some comments on limited variety and the lack of air conditioning in dining areas. Dinner experiences are mixed with the themed restaurants being favorable, especially the Mexican one, although the need for reservations can be a drawback.

Room experiences are varied. Many guests find the rooms comfortable, clean and well-furnished with pleasant features like hammocks on terraces, yet there are frequent mentions of dampness, humidity and maintenance issues. Despite these concerns, the rooms are generally considered functional and comfortable.

The staff's exceptional friendliness and attentiveness stand out, contributing greatly to the resort's welcoming atmosphere. Personalized service, especially from individuals like René and Graciela Lopez, receives frequent praise. The animation team also enhances the guest experience with engaging performances and a friendly demeanor.

The Wi-Fi service is generally satisfactory with good connectivity throughout the property, including the beach. However, minor inconsistencies are occasionally reported.

The pool area is highly appreciated for its cleanliness, design and strategic positioning, offering both relaxation and activities for all guests. The family-friendly environment, including a kids' club and child-friendly pools, make it an attractive option for families, although some feel there could be more activities for children.

The beach is frequently highlighted as a standout feature, being beautiful, well-maintained and conveniently located. The clear, shallow waters and ample sunbeds contribute to a relaxing and enjoyable beach experience.

The beds receive mixed reviews; while many guests find them comfortable, there are recurring issues concerning hard mattresses, outdated linens and occasional infestations.

As a four-star resort, Allegro Playacar presents a mixed bag. While it excels in location, outdoor areas, cleanliness and service, the quality of rooms and some dining options fall short of four-star expectations. Despite this, the resort is generally seen as offering good value for money, balancing its strengths with needed improvements. Overall, it remains a popular choice for a memorable stay in Playa del Carmen.
Categories
Beach
Accessible
Golf
Cancun Bay All Inclusive Hotel main photo
Cancun Bay All Inclusive Hotel
Resort in CancunBenito JuarezMX flag
7.9
Good
From $140
$
+11
Info
Summary of reviews
Cancun Bay All Inclusive Hotel is a great choice for travelers seeking a central location with easy access to Cancun's beaches and amenities. The hotel offers mixed reviews on their breakfast, dinner and wifi, but the majority of guests enjoy the diverse food options and clean, comfortable rooms. The staff stands out as being exceptionally friendly and accommodating, providing excellent customer service. The hotel's pool area and private beach are well-maintained and offer a relaxing ambiance for families and guests of all ages. Although the hotel may not be suitable for partygoers, it provides an excellent value for an affordable beach vacation. Overall, Cancun Bay All Inclusive Hotel exceeds expectations and receives praise for its exceptional quality-price ratio.
Categories
Beach
Accessible
Honeymoon
Royal Hideaway Playacar All-Inclusive Adults Only Resort main photo
From $199
$
+6
Info
Summary of reviews
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is a luxurious paradise with well-maintained grounds and fantastic staff. Guests have raved about the incredible location and perfect getaway feel with many already planning their next visit and recommending the resort to others. While some have noted that the lighting in the restaurants could use improvement, the personal service is exceptional and highly recommended. Though the food and facilities didn't always meet 5 star expectations, this is an excellent hotel for a quiet and beautiful vacation.
Categories
Beach
Accessible
Luxury
Occidental at Xcaret Destination - All Inclusive main photo
From $134
$
+1
Info
Summary of reviews
The Occidental at Xcaret Destination - All Inclusive enjoys an unmatched location in the heart of the Riviera Maya. Nestled next to the renowned Xcaret Park and nearby other attractions like Xplor, it offers guests easy access to adventure while remaining a peaceful retreat with stunning ocean views and beautiful vegetation. The sprawling hotel complex promises something for everyone, from jungle immersion to scenic oceanfront relaxation.

A standout feature is the breakfast experience, frequently lauded for its high quality and variety. The main buffet, supplemented by a beachside breakfast option, offers plenty of choices, ensuring a great start to the day. Though the dinner experience receives mixed reviews, the specialty restaurants, particularly the Mexican and seafood options, shine with delightful dishes. However, the reservation system for these à la carte dining venues could be improved to enhance guest convenience.

Rooms are spacious, comfortable and exceptionally clean, thanks to attentive housekeeping. Despite some complaints about aging facilities and maintenance issues, the accommodations maintain a satisfactory level of comfort and cleanliness, enhanced by the occasional visit from local wildlife.

Cleanliness extends beyond the rooms with the entire hotel praised for its immaculate condition, well-maintained grounds and tidy common areas. The attentive and friendly staff, particularly in the reception, buffet and pool areas, contribute positively to the guest experience with notable mentions for specific staff members who go above and beyond.

The Wi-Fi service, though free and generally good in public areas, can be inconsistent, particularly on the beach, suggesting room for improvement. Meanwhile, the spa receives accolades for its tranquil ambiance and exceptional service, although some guests noted minor inconveniences like the occasional lack of hot water.

The gym, while modern and well-maintained, is small and could benefit from more equipment and extended hours. On the other hand, the pool facilities are extensively praised. The diverse collection of pools, including unique saltwater options and an adult-only pool, provide a variety of swimming experiences, complemented by excellent poolside service.

Lastly, the scenic beach offers a serene, clean and protected environment, perfect for relaxation in private cabanas. Despite its smaller size, the clear and tranquil ocean setting contributes significantly to the appeal of this resort.

Overall,
Occidental at Xcaret Destination - All Inclusive stands out for its prime location, variety of dining options, high cleanliness standards and friendly staff, making it a favored choice for travelers seeking both adventure and relaxation in the Riviera Maya.
Categories
Beach
Accessible
Luxury
Hotel Casa Colibri main photo
Hotel Casa Colibri
Hotel in Playa del CarmenCozumelMX flag
8.5
Very Good
From $123
$
Info
Summary of reviews
Hotel Casa Colibri in Playa del Carmen is celebrated for its prime location, nestled between the bustling 5th Avenue and serene beachfront, offering unparalleled convenience and scenic beauty. The hotel's proximity to numerous shops, clubs, restaurants and local attractions ensures guests have immediate access to both vibrant city life and tranquil beach relaxation. The strategic location also facilitates easy travel with nearby access to the ADO bus terminal and ferry to Cozumel, making it an ideal choice for both short stays and extended adventures.

The hotel's breakfast offerings receive widespread acclaim, delivering a delightful dining experience right by the ocean. Guests appreciate the extensive variety, including vegan and vegetarian options and the unique setting of enjoying breakfast with their feet in the sand. The beachfront dining at Lido Beach Club adds to the charm, further enhanced by attentive and friendly staff. Though there are occasional mentions of limited choices and slow service, the overwhelmingly positive feedback highlights breakfast as a significant aspect of the stay.

Lunch and dinner at the hotel's on-site restaurant, particularly the Lido Beach Club, also receive high praise. Guests consistently commend the delicious and high-quality meals with the ambiance of beachside dining and live music enhancing the overall experience. While some diners note the food can be a bit pricey, the quality and the 10% discount offered at the restaurant mean most find it worthwhile. The exceptional service provided by the restaurant staff adds to the positive dining experiences.

Regarding accommodations, reviews highlight the spaciousness and cleanliness of the rooms, which are well-decorated and comfortable with additional amenities like balconies and terraces enhancing the appeal. However, some reviews mention issues like inadequate lighting, noise from nearby streets or nightclubs and occasional outdated features. Guests seeking a quieter experience are advised to request rooms away from the street.

The hotel’s cleanliness is widely praised with meticulous attention to detail and spotless facilities. Well-maintained rooms, charming decor and well-kept green areas contribute to an overall pleasing environment, creating a comfortable and welcoming atmosphere for guests.

The staff at
Hotel Casa Colibri are frequently highlighted for their professionalism and friendliness, providing attentive and helpful service that significantly enhances the overall guest experience. This exceptional service, from reception to the beach club staff, leaves a lasting positive impression on visitors.

Wifi at the hotel receives mixed reviews. While some guests praise the strong and reliable connectivity in certain areas, others report poor or non-existent connections in the rooms.

The beachfront location, a major draw for the hotel, offers spectacular views and direct access to the water. However, the beach area is described as small, often crowded with seaweed and not the best for swimming. Despite these issues, the hotel’s overall location and beach bar ambiance remain significant positives.

Parking options at the hotel are largely convenient and appreciated by guests, though the small parking area can lead to occasional congestion.

Overall,
Hotel Casa Colibri is highly recommended for its excellent location, welcoming staff, top-notch dining and clean, comfortable rooms. However, potential guests may want to be aware of possible noise issues and manage their expectations regarding the beach and wifi connectivity.
Categories
Accessible
Beach
Beachfront
Villablanca Garden Beach Hotel main photo
From $50
$
+4
Info
Summary of reviews
Villablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.

Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.

The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.

Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.

The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.

The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.

The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.

While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.

The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.

Overall,
Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Categories
Beach
Accessible
Pool
Children's Pool
Outdoor Pool
Fiesta Americana Condesa Cancun - All Inclusive main photo
From $219
$
+9
Info
Summary of reviews
Fiesta Americana Condesa Cancun - All Inclusive is a luxurious 5-star hotel located on the beautiful Cancun beachfront. The location is ideal for relaxation, exploration and convenience with direct access to the beach and pool. The breakfast buffet offers a great variety of quality options with special praise going to the Mexicana restaurant and steak house. The dinner experience is exceptional with high-quality food and service, except for some disappointing restaurants like the Thai one. The rooms are comfortable with stunning ocean views, although some could use improvements. The hotel is immaculately clean with attentive staff who go above and beyond to ensure guests have an unforgettable stay. The pool and beach area are stunning with ample seating options and warm water. The hotel is family-friendly and provides an excellent all-inclusive experience with good food, great service and plenty to do. While there are a few negative comments, overall guests highly recommend Fiesta Americana Condesa Cancun - All Inclusive for its exceptional facilities, friendly staff and excellent value for money.
Categories
Beach
Accessible
Beachfront
Fiesta Americana Cancun Villas main photo
Fiesta Americana Cancun Villas
Resort in CancunBenito JuarezMX flag
8.2
Very Good
From $155
$
+11
Info
Fiesta Americana Cancun Villas is a resort located in the heart of Cancun's Hotel Zone, offering a vacation experience that combines traditional Mexican hospitality with modern spaces and amenities. Guests can enjoy spacious rooms and indulge in Mexican, Argentine and international cuisine at the resort's bars and restaurants, while also taking advantage of fun activities such as bingo by the pool, karaoke and snorkeling. The resort offers experiences in adventure, wellness, shopping, and golf, and is situated near the main attractions of Cancun, including natural attractions and unique Mayan culture. Amenities and services include complimentary Wi-Fi, a fitness center, 24/7 room service, a digital concierge, Uru Spa, and a Fiesta Kids Club for children aged 4 to 12.
Summary of reviews
Fiesta Americana Cancun Villas is a great choice for those looking for a convenient and peaceful location in Cancun. The hotel offers exceptional views of the pool and Caribbean sea with easy access to the beach and nearby amenities. While breakfast received mixed reviews, the dining experience and food quality were generally satisfactory. The rooms were spacious and clean, although some were outdated and in need of renovation. The staff were consistently praised for their friendliness and attentiveness. The pool and beach facilities were excellent with ample sunbeds and a children's pool available. The hotel is highly recommended for families with numerous family-oriented amenities and welcoming staff. The location is also convenient for guests who want to immerse themselves in the local nightlife, although some guests complained about the noisy party atmosphere at the RIU next door. While the hotel has received mixed reviews, it is a good option for those who want a decent and affordable resort with good amenities.
Categories
Beach
Accessible
Family
Puerto Aventuras Hotel & Beach Club main photo
From $160
$
+14
Info
Summary of reviews
Puerto Aventuras Hotel & Beach Club is widely celebrated for its exceptional beachfront location, providing guests with picturesque views of clear, calm waters within a secure, gated community. The hotel is a favorite among families and those seeking a tranquil escape, featuring easy access to local attractions, beautiful beaches, and a variety of shops and dining options within walking distance. Guests appreciate the serene, family-friendly atmosphere, enhanced by the gentle pace of the surrounding community.

Breakfast at the hotel receives commendations, particularly for its hearty and varied weekend buffet offerings. While weekdays present a more limited selection, the Sunday brunch stands out as extraordinary. Dinner experiences appear to vary, with praise for the attentive service but some critique of meal quality. The hotel's proximity to vibrant local culinary options provides guests with alternative dining opportunities.

Comfortable rooms, often praised for their spaciousness and notable ocean views, contribute significantly to guests' positive experiences. While some rooms may show signs of aging, they remain clean and functional, with added amenities like whirlpools and effective air conditioning. Courteous and friendly staff are consistently highlighted for their professionalism and dedication, enhancing the overall guest experience.

The hotel prides itself on cleanliness, with particular attention given to the pristine condition of both rooms and common areas, as well as the daily maintenance of the beach. Guests enjoy relaxing by the charming pool area, despite occasional concerns about pool conditions. The beach stands out as a family-friendly haven, characterized by safe waters, artificial barriers, and overall cleanliness.

Families find the hotel particularly accommodating, with its safe, serene environment and convenient location making it ideal for shared experiences. Child-friendly beach and pool features, along with comfortable family-focused accommodations, further enhance the appeal.
Puerto Aventuras Hotel & Beach Club is also well-regarded for its cozy beds, providing restful sleep with high-quality bedding and mattresses.

Overall,
Puerto Aventuras Hotel & Beach Club offers a memorable escape characterized by its stunning beach access, exceptional service, and family-friendly environment, making it a compelling choice for travelers seeking relaxation and convenience.
Categories
Beach
Accessible
Family
Allegro Cozumel All-Inclusive main photo
Allegro Cozumel All-Inclusive
Resort in CozumelCozumelMX flag
8.1
Very Good
From $137
$
+4
Info
Summary of reviews
The Allegro Cozumel All-Inclusive offers a highly positive and memorable vacation experience largely due to its superb beachfront location, family-friendly amenities and attentive staff. Situated on one of Cozumel's best beaches, the resort provides a serene escape with its beautiful, clean and expansive shorelines, perfect for relaxation and water sports, including scuba diving and snorkeling.

The breakfast buffet is a highlight of the culinary offerings, praised for its variety and quality, although some guests mention repetition and crowding during peak times. Dinner experiences are mixed; while the Asian and Mexican restaurants receive high praise, the Italian fare and general buffet fall short for some guests. The booking process for reservations can be cumbersome, but standout dishes and attentive buffet staff contribute positively.

Accommodations are generally clean and comfortable with bungalow-style rooms that offer a cozy charm. Some rooms may feel a bit small for larger families with minor maintenance issues such as noisy fans and outdated facilities occasionally noted. Cleanliness is consistently praised across the board, from the rooms to the common areas, contributing to a pleasant overall ambiance.

The pool area is a standout feature, especially for families, boasting multiple well-maintained pools, a water park and a jacuzzi. Guests appreciate the thoughtful layout, which includes convenient access to bars and restaurants, making it easy to transition from swimming to dining.

Staff at the resort are commended for their friendliness and attentiveness, which significantly enhances the guest experience. There are mixed reviews concerning the reception staff, but overall, the majority of the staff are seen as professional and helpful.

The complimentary Wi-Fi is generally reliable and appreciated with some minor issues of overload during peak usage times. The all-inclusive package is comprehensive and convenient, covering a variety of food and beverage options, activities and facilities.

The resort's family-friendly environment is emphasized with high praise for the water park, kid-friendly pools and children's amenities, making it an ideal destination for family vacations. Comfortable beds also receive praise, though some guests find the mattresses too firm.

In conclusion,
Allegro Cozumel All-Inclusive is highly recommended for its prime beachfront location, family-friendly facilities and welcoming staff, making it an excellent choice for a relaxing and enjoyable holiday.
Categories
Beach
Accessible
Luxury
Dreams Tulum Resort & Spa main photo
Dreams Tulum Resort & Spa
Resort in TulumCozumelMX flag
7.9
Good
From $234
$
+3
Info
Summary of reviews
Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
Categories
Beach
Accessible
Luxury
Thompson Playa Del Carmen Beach House, by Hyatt main photo
From $207
$
+15
Info
Categories
Beach
Accessible
Rooms with Jacuzzi / Hot-Tub
Krystal Grand Cancun main photo
Krystal Grand Cancun
Resort in CancunBenito JuarezMX flag
7.1
Good
From $199
$
+4
Info
Summary of reviews
Krystal Grand Cancun garners largely positive reviews, particularly for its exceptional location. Positioned right on the beautiful beachfront in Cancun’s hotel zone, the hotel offers picturesque ocean views and easy access to serene beaches. Guests find it highly convenient due to its proximity to restaurants, bars, nightclubs, shops and famous nightlife hotspots like Coco Bongo. Despite being close to the vibrant nightlife, the hotel zone ensures a calm beach experience. Its central placement also makes it suitable for both leisure and business travelers, offering significant value for money.

The breakfast offerings receive praise for their variety and quality with guests enjoying a diverse buffet that includes fresh fruits, yogurts, hotcakes, waffles, meats and typical Mexican dishes. The dining setting, enhanced by beautiful views, adds to the experience. Although there are mentions of repetitive choices over longer stays and some operational issues, the overall sentiment towards breakfast is positive.

Dinner at the hotel features a range of cuisines with the Italian and international restaurants standing out for their quality. However, the reservation process and service speed are common issues with some guests facing lengthy waits and challenges in securing dining slots. Buffet dining experiences are mixed with inconsistent food quality and a lack of Mexican cuisine options within the hotel prompting some guests to dine elsewhere.

The rooms are appreciated for their spaciousness, cleanliness and beautiful sea views, particularly those in the Altitude Towers. Nevertheless, common complaints include outdated furnishings, maintenance issues, noise disturbances and occasional unpleasant smells. Guests also note problems with lighting and bedding comfort.

Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained. However, there are occasional mentions of maintenance problems and minor housekeeping lapses.

The staff at
Krystal Grand Cancun are often praised for their friendliness and attentiveness. Notable mentions include specific employees who went above and beyond to enhance the guest experience. However, the reception and front desk staff occasionally receive mixed reviews for efficiency and demeanor, along with a few reports of inconsistent service in the restaurants.

The WiFi service is generally reliable and strong, providing good connectivity throughout the hotel, including rooms and common areas. Some guests face minor connectivity issues, but the overall feedback is positive.

The Wellness Spa adds a touch of relaxation with well-received treatment options and a clean environment. Despite some comments on pricing and operational hiccups, the spa contributes positively to the overall guest experience.

The pool facilities cater well to both families and adults with a variety of well-designed pools, including an infinity pool with stunning sea views. Child-friendly and adults-only pool options are available, although maintenance issues and occasional towel shortages are noted. Despite these concerns, the poolside services and ambiance are generally well-regarded.

The beachfront location is frequently highlighted as a key attraction with guests enjoying the expansive, clean and well-maintained private beach area. The accessibility and setup, complete with beach beds and umbrellas, receive high marks, although securing a spot early is recommended. The gentle waves and friendly beach bar service enhance the relaxing beach experience.

Parking at the hotel offers mixed experiences. While the security and ample free parking are appreciated, limited parking spaces and occasional extra costs present challenges.

Krystal Grand Cancun stands out for its prime location, beachfront access and accommodating staff, making it a favorable choice for many travelers seeking a blend of convenience, relaxation and entertainment in Cancun.
Categories
Accessible
Beach
Luxury
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive main photo
From $379
$
+11
Info
Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Categories
Beach
Accessible
Beachfront
Dreams Jade Resort & Spa - All Inclusive main photo
From $220
$
+5
Info
Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
Beach
Accessible
Luxury
Grand Velas Riviera Maya - All Inclusive main photo
From $958
$
+2
Info
Summary of reviews
The staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended.
Categories
Beach
Accessible
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-40 out of 200+ hotels in Quintana Roo
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