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Summary of reviewsHotel Villa De Lerma is highly praised for its central location in Lerma's historic center. Guests appreciate the serene environment and convenient access to key attractions, restaurants and picturesque medieval streets. The only minor complaint involves difficulties in navigating to the parking.
The breakfast is generally well-received, offering simple yet satisfying options like coffee, juice, toast and pastries. Although some guests noted a lack of variety, the breakfast's inclusion in the room price, alongside gluten-free options, makes it an appealing aspect of the stay.
The rooms are described as clean and charming, albeit small and sometimes suffering from ventilation issues. Despite some drawbacks in size and layout, guests enjoy the cozy atmosphere and the consistently high standard of cleanliness maintained by the dedicated staff.
Cleanliness is a standout feature, contributing significantly to guest satisfaction. The rooms and common areas are meticulously maintained, further enhancing the overall experience.
The staff at Hotel Villa De Lerma are frequently commended for their friendliness and exceptional service. From the reception to the cleaning team, the staff's helpful and attentive nature ensures guests feel warmly welcomed and well-cared for.
Free Wi-Fi receives mixed reviews with some guests experiencing good connectivity while others face issues with signal strength, particularly in the rooms. The connection tends to be more reliable in common areas.
Parking at the hotel is generally appreciated for its security and affordability. Although securing a spot may require advance reservation and space can be tight for larger vehicles, the convenience of on-site parking is well-regarded.
For families, the hotel offers a welcoming environment with various room configurations and amenities such as cribs and child-friendly spaces. While some family rooms can feel cramped, the hotel's proximity to key attractions and its cleanliness make it a suitable choice for family travel.
The bed quality elicits mixed feedback with some guests finding the beds comfortable and others suggesting improvements. Complaints about hard mattresses and thin pillows indicate areas that could benefit from enhancement.
Hotel Villa De Lerma is also noted for its dog-friendly policies, making it a great option for pet owners. The hotel provides welcoming accommodations for pets, including allowing them on the terrace during breakfast, further adding to the hotel's inclusive and friendly atmosphere.
In summary, Hotel Villa De Lerma excels in its location, cleanliness and staff hospitality. While there are areas for improvement in room size, Wi-Fi connectivity and bed comfort, the overall experience is positive, especially for families and pet owners looking to immerse themselves in the charm and heritage of Lerma.
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