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Embassy Suites by Hilton Richmond

Richmond , 2925 Emerywood Parkway (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEmbassy Suites by Hilton Richmond is a great value hotel with exceptional staff and facilities. The hotel's proximity to the highway and Short Pump outdoor mall has been praised by many guests and families attending graduations or events at nearby universities have also found it to be a convenient choice. Guests have raved about the hotel's amazing breakfast with made-to-order omelets and fresh fruit and comfortable and spacious rooms. While some reviews mentioned cleanliness issues, the majority of guests found the property to be clean and comfortable. The hotel's exceptional staff, from the front desk to the bartenders, go above and beyond to make guests feel welcome. The indoor pool, despite mixed reviews, is a great way to relax after a day of exploring. Overall, Embassy Suites by Hilton Richmond is a great choice for families with its two-room suites and tasty breakfast and couples seeking a comfortable and conveniently located place to stay.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

King Suite with Sofa Bed This suite features a sofa bed, 49" TV, microwave and refrigerator.

King Room - Mobility Access/Non-Smoking This accessible suite features a sofa bed, 49" TV, microwave and refrigerator.

2 Room Corner Suite - 1 King Bed - Sofabed This room features a sofa bed, 49" TV, microwave and refrigerator.

One-Bedroom King Suite with Roll-In Shower - Mobility Access/Non-Smoking This suite features a sofa bed, 49" TV, microwave and refrigerator.

Two-Room Suite with Two Queen Beds and Sofa Bed This suite features a sofa bed, balcony, 49" TV, microwave and refrigerator.

Family Suite This family room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker and heating. The unit has 3 beds.

Two-Room King Suite The quadruple room offers air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

About Embassy Suites by Hilton Richmond

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Guest Reviews

8.2

Very Good

Location

Embassy Suites by Hilton Richmond has a fantastic location that many guests have praised in their reviews. Its proximity to the highway and quick access to the Short Pump outdoor mall and various restaurants has been a highlight for many. The hotel's accessibility to the University of Richmond and Virginia Commonwealth University has also made it a great choice for families attending graduations or events. While there is not much within walking distance, the hotel's location on a main road makes it easy to get around and the fact that it's not downtown has also been seen as a positive. With many food options nearby and easy on and off I-95, guests have praised the perfect location of Embassy Suites by Hilton Richmond.

Breakfast

Embassy Suites by Hilton Richmond offers a huge and delicious complimentary breakfast with a lot of options to choose from. Guests are impressed with the amazing selection and quality of the breakfast, including made-to-order omelets, fresh fruit and a well-stocked buffet. The staff is friendly and accommodating and the omelet bar is a nice surprise. Some guests have expressed disappointment with cold food and bad potatoes, but overall, the breakfast is outstanding. The hotel also offers free drinks and snacks during happy hour and a great staff service. The breakfast buffet alone is worth a return visit to the hotel.

Rooms

Guests of the Embassy Suites by Hilton Richmond will be delighted with the spacious and modern rooms, offering a comfortable and clean atmosphere. The charming and beautiful ambiance will make your stay even more enjoyable with large suites and plenty of space for families of all sizes. The separate bedrooms are a nice touch and the relaxing bedding will ensure a great night's sleep. While some reviews mentioned dated decor and small bathrooms, the overwhelming majority praised the size and cleanliness of the rooms. And don't forget to try the delicious omelettes at breakfast!

Beds

If you're looking for a hotel with comfortable beds, Embassy Suites by Hilton Richmond is a great choice. Many guests noted how the beds were extremely comfortable, making for a great night's sleep. The size of the beds also pleased many families traveling with children. Some guests had to utilize the pull-out couch, but even these guests had no issues with the comfort level. While some guests commented on the beds needing upgrades, the overall consensus is that the beds were very comfortable. When coupled with the amazing location, Embassy Suites by Hilton Richmond is a great place to stay for a good night's rest.

Cleanliness

Embassy Suites by Hilton Richmond has received mixed reviews regarding cleanliness. Some guests describe the hotel as very clean, spacious and comfortable. Others, unfortunately, had negative experiences like finding trash and mold in their room or smelly and dirty shared areas like the pool. However, many guests praise the hotel's beautiful and clean property, the kind and friendly staff and particularly the excellent breakfast served in the morning. While the hotel may need some updates, particularly in the bathrooms, Embassy Suites by Hilton Richmond overall appears to be a great value for those seeking a clean and comfortable stay.

Staff

Embassy Suites by Hilton Richmond has an exceptional staff that goes above and beyond to make guests feel welcome. From the cheerful and friendly front desk staff to the accommodating and helpful bartenders, every member of the team works together to ensure a pleasant stay. Anita, Juanita and Carol are just a few examples of the professional and welcoming employees who stand out in guest reviews. Additionally, guests rave about the tasty breakfast options and perfect location. While there may be some isolated incidents of lukewarm or unprofessional staff, the overall consensus is that the staff at Embassy Suites by Hilton Richmond is top-notch and ensures an enjoyable experience for all guests.

Pool

Travelers who are looking for a hotel with an indoor pool will be pleased with Embassy Suites by Hilton Richmond. While some guests noted that the pool area was a bit small and lacked towels at times, most enjoyed rolling out of bed for a refreshing swim. The pool is heated, which was a big plus for those who wanted to take a dip but were worried about the water being too cold. Reviewers were also impressed by the convenience of having the gym and delicious breakfast nearby. While some guests did note that the pool could get crowded with rowdy teens, others mentioned they were able to enjoy a relaxing swim by leaving the pool after the allotted 45-minute time limit for families with kids. Overall, the hotel pool got mixed reviews but was certainly a highlight for many guests.

Family

Embassy Suites by Hilton Richmond is a great choice for families. With two-room suites that can accommodate large families, it provides a safe family environment with plenty of parking. The included breakfast is a great value, especially for families. Kids can enjoy the pool, however, some reviewers noted that it can be unsupervised at times. The hotel also hosts events, like birthday parties, which kids can love. Despite some noise issues over the weekends, the location is great for those visiting Richmond University VCU for graduation with food and retail stores around the area. All in all, it's a quick and easy getaway for families with children.

4 Star

Embassy Suites by Hilton Richmond is a beautiful and exceptional hotel with great facilities and services. The registration process and personal attention upon arrival were pleasant and the lobby area created a short and sweet comfortable feeling. The breakfast was yummy and awesome services were provided. Guests were impressed with the beautiful location and space, overall excellent experience and exceptional services provided by the hotel. The hotel was considered as a great choice at a reasonable price. However, a few guests noted that the hotel needs some love and was not worth the money.

Yes, Embassy Suites by Hilton Richmond has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Richmond.

Yes, Embassy Suites by Hilton Richmond welcomes dogs.

No, parking facilities aren't available at Embassy Suites by Hilton Richmond.

Yes, Embassy Suites by Hilton Richmond has a gym.

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