Omni Richmond Hotel

Richmond , , 100 South 12th St. (Show on Map)


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Summary of reviewsThe Omni Richmond Hotel is a top pick for visitors to downtown Richmond, thanks to its central location and excellent value for the price. Guests love the convenience of being within walking distance to many local attractions and restaurants, as well as the safe and friendly surrounding area. The staff are exceptional, providing a warm and welcoming environment for guests throughout their stay. Additionally, the hotel offers large and clean rooms with comfy beds and great views and a pet-friendly policy that sets it apart from other options. While breakfast is not included in the room rate, guests appreciate the delicious food and the helpful and friendly staff. The cleanliness of the hotel is also frequently praised with guests describing the property as "very clean" and "super clean." There are some drawbacks, including charges for amenities like Wi-Fi and parking and some guests experienced issues with slow or unreliable Wi-Fi or dirty pools. However, overall, the Omni Richmond Hotel is a great choice with excellent amenities and service.
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Room Types
Deluxe Double Room with Two Double Beds This room features a 49” LCD HDTV, minibar refreshment center and Keurig® coffee makers. In addition to a work-space, an over-sized side chair, ottoman and end table are also provided.

Deluxe Room - 1 King Bed This room features a 49” LCD HDTV, minibar refreshment center and Keurig® coffee makers. In addition to a work-space, an over-sized side chair, ottoman and end table are also provided.

Deluxe Room - 1 queen bed This room features a 49” LCD HDTV, minibar refreshment center and Keurig® coffee makers. In addition to a work-space, an over-sized side chair, ottoman and end table are also provided.

ADA Deluxe Room - 1 King Bed This room features a 49” LCD HDTV, minibar refreshment center and Keurig® coffee makers. In addition to a work-space, an over-sized side chair, ottoman and end table are also provided. Grab bars are available in the tub and near the toilet. Visual notification for hotel alarm system, door and phone are available.

Premier Room - 1 Queen Bed Located on the upper floors of the hotel and offering views of the city capitol and the James River, this room features a 49” LCD HDTV, minibar refreshment center and Keurig® coffee makers. In addition to a work-space, an over-sized side chair, ottoman and end table are also provided.

Premier Room - 2 Double Beds Located on the upper floors of the hotel and offering views of the city capitol and the James River, this room features a 49” LCD HDTV, minibar refreshment center and Keurig® coffee makers. In addition to a work-space, an over-sized side chair, ottoman and end table are also provided.

Premier Room -1 King Bed Located on the upper floors of the hotel and offering views of the city capitol and the James River, this room features a 49” LCD HDTV, minibar refreshment center and Keurig® coffee makers. In addition to a work-space, an over-sized side chair, ottoman and end table are also provided.

Presidential Suite - 1 King Bed Located on the 19th floor, with views of historical city landscapes, this suite features include a dining table that seats up to 6, a wet bar, a refrigerator, an ice machine and a living area with a separate sleeping area.

Premier Luxury Room 2 Double Beds Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Preferred Premier Room 1 King Bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Premier Luxury Room 1 Queen Bed Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Spacious Executive Suite 1 King Bed This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

About Omni Richmond Hotel
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Guest Reviews
8.4
Very Good
Location
The Omni Richmond Hotel boasts a fantastic location in the heart of downtown Richmond. Guests loved the convenience of being within walking distance to a variety of restaurants and local attractions. The hotel is centrally located and provides easy access to the city's landmarks. Visitors felt safe in the surrounding area and enjoyed the proximity to the Canal walk. Additionally, they found the staff to be friendly and accommodating. Many highlighted the excellent value for the price, given the ideal location. Whether you're exploring the Capitol area or simply looking for a convenient base from which to explore the city, the Omni Richmond Hotel is an excellent choice.

Breakfast
Guests at the Omni Richmond Hotel rave about the convenience of being able to walk downstairs for breakfast and dinner. The wait staff for breakfast was described as amazing and delightful, making guests feel welcomed with exceptional service. The food itself is praised as delicious and good with some commenting on the helpfulness and friendliness of the breakfast staff. Some guests wished that breakfast was complementary, but in the absence of that feature, many enjoyed the Starbucks in the lobby or the complementary coffee available. However, a few guests noted that breakfast was not included in their room rate and were disappointed by the cost. Overall, guests had a high opinion of the breakfast at the Omni Richmond Hotel.

Rooms
If you're looking for a comfortable and convenient place to stay in Richmond, look no further than the Omni Richmond Hotel. Reviews highlight the large rooms that are both beautiful and clean. Guests have access to comfy robes and beds and many rave about the great views from their rooms. The staff are also pleasant and accommodating. Plus, the hotel is pet-friendly, making it a great option for travelers with furry friends. While some reviews note minor issues with cleanliness or room size, overall the rooms at the Omni Richmond Hotel offer a comfortable and spacious home away from home.

Beds
The Omni Richmond Hotel offers guests a comfortable night's sleep with its excellent bed quality. Many guests raved about the comfort of the beds, describing them as "nice and comfy," "extremely comfortable," and "a dream." The sheets and pillows received mixed reviews with some finding the pillows too soft while others found them comfortable. Overall, the beds were clean and provided sufficient room for a good night's sleep. Guests also appreciated the hotel's convenient downtown location and great shower. The only downside mentioned was the lack of firmness and poor support of some of the beds. Nevertheless, for the most part, guests thoroughly enjoyed their stay with the Omni Richmond Hotel thanks to its comfortable beds.

Cleanliness
The Omni Richmond Hotel has received wonderful reviews from guests who have stayed at the hotel. Many have noted the cleanliness with phrases such as "very clean," "clean and comfortable," "clean and close to everything," "super clean," and "clean, beautiful!!" Travellers have been impressed by the well-kept property, the good location and the friendly staff. Although some guests have reported minor issues with cleanliness such as stains and hairs, these appear to be rare cases. Overall, the hotel provides very clean and comfortable rooms with sufficient space and great showers. The cleaning service between days during guests' stay has also been highly praised. Facilities are clean and the hotel is conveniently located near restaurants and other amenities. Plus, at an excellent value, it's definitely worth considering for your next trip!

Staff
The Omni Richmond Hotel has an exceptional staff who are extremely helpful, friendly and professional. Guests frequently mention the staff's positive attitude towards their work, creating a welcoming environment for guests. The bell staff, front desk staff and restaurant staff are all known for their personable and accommodating nature. Additionally, the hotel's location is great and very convenient. While there were some shortfalls due to understaffing during COVID, the hotel staff still provided excellent service to guests. Whether you're looking for a quick coffee from Starbucks or a professional front office manager to resolve any issues, the staff at Omni Richmond Hotel are sure to make your stay memorable.

Wi-Fi
While the Omni Richmond Hotel offers wifi for guests, it is not free and some reviewers were surprised to be charged for use. Additionally, the quality of the wifi was sometimes reported as slow or unreliable. Guests have the option to sign up for a service to receive free wifi, but otherwise there is a charge of either $9 or $15 depending on the speed desired. Some guests also felt that the charges for amenities like wifi were excessive with one reviewer calling the $15 charge for internet "outrageous." Despite these issues, some reviewers did not find the wifi to be a major problem and instead focused on other aspects of their stay at the hotel.

Pool
The Omni Richmond Hotel features a great pool that many guests enjoyed during their stay. While some mentioned the pool was dated, others appreciated its cleanliness and brightness. The indoor pool received mixed reviews with some guests finding it small while others liked it. Unfortunately, a few guests experienced a denial of the pool or found it to be somewhat dirty. However, one guest enthusiastically declared that they liked the pool the best. Overall, the pool is a notable highlight of the hotel's location and amenities, along with the restaurants.

Parking
Omni Richmond Hotel offers convenient check-in and parking options, including valet parking, although it can be expensive with prices ranging from $10 to $30 per night. Some guests found the parking situation to be a nightmare with extra charges not being included in the price. However, electric car charging was available for those who needed it and valet parking was praised as being on point. Although some guests did not like that they had to pay for parking or that it wasn't included in the price, the hotel's location may make parking fees a common occurrence in the area. The pandemic has affected valet parking availability, but the parking garage is close by. Overall, the parking at Omni Richmond Hotel may be pricey, but it offers sufficient options for those who need it.


Yes, Omni Richmond Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Omni Richmond Hotel.

Yes, Omni Richmond Hotel welcomes dogs.

Yes, parking facilities are available at Omni Richmond Hotel.

Yes, Omni Richmond Hotel has a gym.
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