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Summary of reviewsHotel Manacá is highly praised for its advantageous location, which, despite being somewhat distant from the city center, offers a tranquil and pleasant environment ideal for those traveling to Serra da Canastra through gate 3. Guests appreciate the ample, covered parking and the hotel's well-structured setting, enhanced by an attentive and friendly staff contributing to a positive atmosphere.
Breakfast at Hotel Manacá generally receives favorable reviews with many guests finding it very good to great. The morning coffee is particularly commended. However, some guests suggest improvements in variety, freshness and service quality. Despite these minor critiques, most visitors are satisfied with the breakfast provided.
The hotel's rooms are another highlight with guests frequently mentioning their spaciousness and comfort. King-size beds and good furniture arrangement are well received and the rooms are seen as clean and well-organized. Nonetheless, concerns about maintenance issues, such as leaking bathrooms and worn-out sheets, are noted. The urge for renovation and better upkeep is voiced by several visitors, although the presence of a pool adds to the overall pleasant experience.
Cleanliness has mixed reviews. While many guests commend the room cleanliness and well-organized environment, there are critical remarks about the maintenance of shared spaces, especially the pool area, which some found in need of better cleaning. The thoroughness of room cleaning is often highlighted, but a more consistent approach to the upkeep of common areas is suggested.
The hotel staff consistently earn praise for their exceptional service. Guests describe the employees as friendly, kind, polite and efficient with the reception and kitchen staff receiving specific commendations. Their outstanding professionalism and dedication significantly enhance the warm and welcoming environment of the hotel.
Comfortable bedding is a standout feature at Hotel Manacá. Guests frequently mention the comfort of the beds, especially the king-sized ones and the good quality of pillows and quiet air conditioning, ensuring a restful night's sleep.
In summary, Hotel Manacá offers a quiet and pleasant setting with spacious and comfortable rooms, exceptional staff service and a generally well-received breakfast. While there are areas for improvement, particularly in maintenance and cleanliness of shared spaces, the overall experience is positively influenced by the hotel's key strengths.
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