InfoSummary of reviewsSan Roque 18 stands out for its exceptional location, which garners almost universal acclaim from guests. Situated conveniently close to the historic center with the old town and the cathedral just a short walk away, it offers easy access to main attractions, shops and amenities. Free parking areas nearby further enhance the convenience for those traveling by car. The property itself is noted for its spacious, well-equipped, naturally lit apartments, featuring large, airy rooms and a sunny terrace. Quick and responsive communication from the owner adds to the positive experience, although the lack of an elevator to the third-floor location may pose a challenge for some.
The rooms receive commendations for their spaciousness, modernity and tranquility. Comfortable beds and the bright layout significantly contribute to the overall welcoming ambiance. However, issues such as dampness, mold and cleanliness are common in various areas, particularly in the bathrooms and kitchens. Maintenance appears to be overdue in many instances with some guests mentioning leaks and dirty walls.
Cleanliness and maintenance are consistent concerns with reports of dirty kitchen utensils, moldy ceilings, musty odors and general grime. Many guests highlight the need for improvements in upkeep and basic amenities like hot water. Despite these significant drawbacks, the location and budget-friendly pricing offer some appeal, especially for those prioritizing privacy.
The staff and communication procedures also present challenges. Guests frequently report difficulties in reaching staff and receiving timely responses with a preference for email over phone communication often leading to inefficiencies. Instances of rudeness and impolite behavior during check-in have been noted, although experiences vary with some guests appreciating good communication with the owner. Enhancing staff interaction and providing more personalized service could significantly improve the guest experience.
Despite these issues, the comfort of the beds remains a standout positive feature. Guests consistently praise the comfortable beds and clean linen, enhancing the overall sleeping experience. Although there are occasional remarks about the need for mattress improvements or replacements, particularly with the sofa bed, the general sentiment towards the beds is favorable.
In summary, San Roque 18 offers an unbeatable location and comfortable beds, making it an attractive option for those focusing on convenience and a good night's sleep. However, significant improvements in cleanliness, maintenance and staff communication are needed to fully realize its potential as a top choice for travelers. Show more
InfoSummary of reviewsCasa Rural La Calera is highly praised by its guests for its serene and picturesque location amidst nature, offering exceptional views of the surrounding mountains and well-maintained gardens. Its proximity to the Suso and Yuso monasteries makes cultural exploration convenient, adding to the appeal of its tranquil setting.
The hotel is noted for its spacious, clean and cozy ambiance with excellent facilities that enhance the overall stay. The staff, particularly Inés and David, are commended for their friendliness and attentiveness, frequently going above and beyond to ensure a warm and welcoming environment.
Guests consistently appreciate the breakfast offerings, describing them as delicious and highly recommended. The morning meals feature a variety of non-industrial products served in a charming setting with captivating mountain views, making breakfast a highlight of the stay.
While the absence of an in-house dinner service is noted as a drawback, the recommended nearby restaurants such as "El Molino" receive positive feedback. However, some guests found exploring for dinner options a bit challenging, particularly with regards to cost and availability.
The rooms at Casa Rural La Calera are often highlighted for their cleanliness and spaciousness, offering comfort and charm with amenities like jacuzzis and hot tubs. Large windows providing beautiful views further enhance the tranquil atmosphere. Despite minor comments about room size and bed comfort, the general feedback remains positive.
Cleanliness is a standout feature across the premises, reflecting a high level of maintenance and care. The hotel’s decor adds to its charm, capturing the spirit of a monastery. Convenient parking options, including shaded areas and e-bike charging, make it a practical choice for travelers.
Overall, Casa Rural La Calera excels in providing a peaceful retreat in a beautiful natural setting with meticulous maintenance, thoughtful service and excellent hospitality contributing to a memorable and enjoyable stay. Show more
