InfoSummary of reviewsHostal Boutique Puerta del Sol, located at the heart of Torrelavega, enjoys widespread acclaim for its strategic position within the vibrant city center, offering guests easy access to shops, bars, and local attractions in a pedestrian-friendly area. The unique, museum-esque decor complements the clean and comfortable accommodations, creating a standout destination in the city. The hostal's charming rooms are themed around Cantabrian towns and feature stately decoration, enhancing the guest experience with thoughtful touches like complimentary mineral water, a kettle, and chocolates. Guests consistently commend the exceptional cleanliness maintained throughout the establishment, contributing to a serene and orderly environment.
The staff at Hostal Boutique Puerta del Sol receive high praise for their friendliness, attentiveness, and effectiveness, with personal mentions of Mónica and the warm reception provided by the team. Visitors enjoy the seamless and pleasant interactions, thanks in part to a solution-oriented manager who ensures a comfortable stay. The beds are consistently noted for their supreme comfort, enabling guests to enjoy restful nights, further elevated by perfect bedding and pristine sleeping conditions.
Adding to its appeal is the hostal’s boutique character, presenting a charming blend of originality that mesmerizes guests with intricate decor and an unconventional layout reminiscent of a former private home. Its distinctive charm akin to a castle earns admiration from guests, many of whom return frequently, highlighting its enduring appeal and memorable ambiance. Overall, Hostal Boutique Puerta del Sol emerges as a highly recommended destination for a unique and delightful experience in Torrelavega. Show more
InfoSummary of reviewsHotel Besaya, situated in the heart of Torrelavega, receives warm commendations for its prime location, which offers easy access to restaurants, shops and key city attractions. Its proximity to major transportation hubs like the bus and train stations makes it a convenient choice for travelers, while still maintaining a serene environment for restful nights. The surrounding vibrant yet tranquil area, replete with cafes and leisure venues, further enhances guests' experiences. Additional conveniences like secure parking and efficient check-in and check-out processes contribute to the hotel's appeal.
The hotel staff notably stands out for their exceptional friendliness and dedication to making guests feel welcomed and well-treated. The receptionists are frequently praised for their charm and efficiency, significantly enriching the visitors' stay.
Hotel Besaya's rooms, though often described as small, are generally clean and equipped with essential amenities, ensuring a comfortable short stay. Family rooms are noted for their spaciousness and comfort, which include private bathrooms. Despite some reports of outdated facilities and occasional maintenance issues, the hotel's commitment to cleanliness in many rooms is appreciated.
Mixed feedback surrounds the hotel's breakfast offerings. Some guests highlight the affordability and quality of the breakfast, while others note its unavailability or inconsistency, often opting to visit nearby cafes for their morning meal.
Cleanliness receives mixed reviews. While many guests commend the hotel for its clean rooms and bathrooms, others encounter issues like dirty sheets, stained bedding and musty odors. This inconsistency points to a need for more vigilant housekeeping practices.
Wi-Fi connectivity is another area with varied experiences; some guests report a good connection, whereas others face weak signals or non-existent service in their rooms. Despite these challenges, the hotel's peaceful ambiance remains a positive feature.
Parking options at Hotel Besaya are appreciated, especially for motorcyclists, although car parking can sometimes be limited and comes with additional costs. While some guests find nearby parking accessible, others face difficulties, highlighting a need for clearer parking solutions.
Guests' experiences with the beds are varied. While many find the beds and pillows comfortable, complaints about hard and old mattresses, thin pillows and occasional cleanliness issues indicate a potential area for improvement.
In summary, Hotel Besaya excels in location, staff service and providing essential comforts, though there are areas for enhancement, particularly in breakfast offerings, room maintenance, Wi-Fi reliability and bed quality. Show more
