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Summary of reviewsHotel Eastside in St. Gallen presents a well-rounded and convenient accommodation option known for its excellent location, hospitality and amenities. Though slightly removed from the city center, its strategic position near major highways and supported by free bus access directly in front of the hotel ensures smooth commutes. Guests highly appreciate the easy and quick transit options, making visits to local attractions and business venues effortless. The availability of free underground parking is a significant advantage for travelers with vehicles.
Breakfast at Hotel Eastside is generally well-received, offering a generous and diverse selection that caters to various dietary preferences with fresh muesli and pastries being particularly commendable. Despite mixed reviews about the breakfast room ambiance and a few suggestions for more variety, most guests find the breakfast offerings satisfying and fresh, greatly enjoying the friendly and helpful breakfast staff.
The hotel's restaurant is praised for its delicious and well-presented dinners. Despite some mixed opinions about the dining ambiance, the quality cuisine and polite, accommodating staff contribute to an enjoyable dining experience. The menu with its fair price-performance ratio, is appreciated despite being slightly limited.
Rooms at Hotel Eastside are modern, spacious and well-furnished, consistently praised for their cleanliness and comfort. The practical and attractive arrangement of the furnishings, along with well-stocked minibars and effective air conditioning, are key highlights. The brightness and functionality of the rooms, alongside accessibility features such as wheelchair-friendly bathrooms, add to the appeal.
Cleanliness is a standout feature with guests consistently noting spotless rooms and well-maintained facilities. The hotel's modern, minimalist design further enhances the perception of cleanliness, contributing to a comfortable and hygienic atmosphere throughout.
The staff at Hotel Eastside are highly regarded for their professionalism, friendliness and attentiveness. The team goes above and beyond to ensure guest satisfaction, meeting special requests and providing a seamless, welcoming experience.
Guests also appreciate the reliable and high-speed WiFi, despite some mixed reviews indicating variability in connectivity and speed. Parking facilities are another major plus with secure, free underground parking that offers direct hotel access and enhances the overall stay experience.
Families find the hotel particularly accommodating with spacious family rooms and thoughtful touches for children, such as evening milk and a treasure hunt with treats. The friendliness of the staff and the quality of the accommodations make it a favorable choice for family stays.
The comfortable beds are frequently highlighted, though there are occasional comments about firm mattresses and thin pillows. Overall, the beds contribute positively to a restful and comfortable stay.
As a three-star hotel, Hotel Eastside delivers excellent value for money with modern facilities and high service standards. It provides a straightforward, comfortable and budget-friendly stay ideal for short visits and practical lodging solutions.
Accessibility features are notable with well-designed accessible rooms and convenient parking options, making it a suitable choice for guests with disabilities. The hotel's advantageous location further enhances its appeal, ensuring easy access to the city center and surrounding areas via well-connected transportation systems.
Overall, Hotel Eastside stands out for its strategic location, exceptional cleanliness, friendly staff and comfortable accommodations, making it a highly recommended choice for both business and leisure travelers visiting St. Gallen.
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