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Summary of reviewsHotel Rural Quinta de Novais is celebrated for its serene and picturesque location on the outskirts of Arouca, making it an ideal escape for those seeking peace and natural beauty. Nestled amidst lush greenery and breathtaking mountain views, the hotel offers tranquility while still being conveniently close to local attractions like the Paiva Walkways and the 516 Arouca Suspension Bridge. The landscapes, characterized by well-maintained gardens and panoramic vistas, further enhance the hotel’s serene ambiance.
Guests have consistently praised the breakfast experience at the hotel, noting the delicious, hearty and well-prepared spread of fresh pastries, cakes, breads, cheeses, fruits and a variety of beverages. The thoughtful presentation, wide variety and inviting breakfast area make for an excellent start to the day.
The rooms at Hotel Rural Quinta de Novais are frequently described as spacious, comfortable and exceptionally clean with many offering private terraces that provide stunning views of the surrounding nature. The accommodations are noted for their cozy, timeless and rustic design, featuring modern amenities that include air conditioning and TVs. Despite isolated issues like poor lighting or limited closet space, the overall feedback highlights the comfort and cleanliness of the rooms.
The hotel’s staff are often commended for their friendliness, professionalism and dedication with specific mentions of exemplary service from employees like Sonia and Carla. Guests appreciate the welcoming atmosphere created by the kind and attentive staff, which contributes significantly to the overall positive experience.
The charming swimming pool is another highlight, described as well-maintained, clean and a delightful spot for relaxation. The pool area is enjoyed for its refreshing retreat and serene setting, even though some guests noted it as small or cold. Despite these minor critiques, the pool area remains a well-loved feature.
Families find the hotel to be a splendid retreat due to its spacious family rooms and inviting environment, making it a suitable choice for stays with children. The friendly staff and the serene atmosphere are especially appreciated by families looking to unwind together.
While guests enjoy the comfortable and spacious rooms, including well-made double beds, feedback on the beds is mixed. Some guests find the beds comfortable, while others mention that comfort could be improved, particularly concerning the firmness of the mattresses and the quality of the pillows.
Lastly, the Wi-Fi service at the hotel receives notable criticism for its weak and inconsistent connectivity, especially in the rooms, which has been a source of frustration for guests needing reliable internet access.
In summary, Hotel Rural Quinta de Novais is highly recommended for its picturesque location, excellent breakfast, comfortable and clean rooms and exceptional staff. Its few areas of improvement, like dinner service and Wi-Fi connectivity, do little to detract from the overall positive and rejuvenating experience it offers.
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