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Summary of reviewsNew Haus by Hougoumont Hotel, formerly Bannister 22, in the vibrant heart of Fremantle, is celebrated for its ideal central location. Guests frequently commend its proximity to local attractions, markets, shops and an array of restaurants, making it an excellent base for exploration. The ease of access to sights and services, coupled with secure, spacious and impeccably clean rooms, further enhances the overall experience.
The hotel's breakfast offerings receive high praise with a simple yet high-quality continental breakfast that includes excellent coffee and beautifully presented options. Additional thoughtful touches, such as fresh apples, water to take away, fresh milk and decent tea bags, contribute to guests' satisfaction. Guests also enjoy the charm of breakfast across the road at Hougoumont and the complimentary drinks and tapas during happy hour at the neighboring brewery.
The rooms at New Haus are notably well-appointed, modern and spacious, often featuring large, plush beds, excellent bathroom facilities and daily housekeeping that ensures cleanliness and comfort. Despite being centrally located, the hotel maintains a quiet and serene atmosphere. The friendly and dedicated staff, often mentioned by name, contribute significantly to a comfortable and exceptional stay, touted as going above and beyond in their service.
Cleanliness remains a standout feature with well-maintained, modern rooms that are functional and comfortable. The staff's friendliness and dedication to excellent service, from minding luggage to ensuring a smooth check-in process, further elevate the guest experience.
Parking at the hotel is generally viewed positively with convenient and accessible facilities that, though secure and reasonably priced, may require booking ahead due to limited spots and may pose challenges for larger vehicles.
The beds are particularly noted for their comfort with many guests describing them as super comfy, contributing to restful nights, although some found the pillows less satisfactory. The combination of excellent location, comfortable accommodations, outstanding staff and thoughtful amenities makes New Haus by Hougoumont Hotel a preferred choice for travelers in Fremantle.
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