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Summary of reviewsMazurski Raj - Hotel, Marina & Spa enjoys strong positive reviews across many categories, making it an attractive destination in the Masurian region. Nestled by the shores of Lake Bełdany and surrounded by dense forests, the hotel offers guests stunning natural surroundings and a serene atmosphere perfect for relaxation and outdoor activities like hiking and cycling. The proximity to the lake and marina provides easy access to water-based recreation, enhancing the getaway experience for families with children.
A notable highlight is the breakfast, which consistently receives high praise for its variety, quality and delightful taste. The extensive buffet features fresh, high-quality items, including delicious smoked fish and fresh cold cuts. Guests enjoy the lakeside view and friendly service during breakfast, making it a standout part of their stay. Dinner also receives positive feedback with guests appreciating the tasty, diverse options served buffet-style and the high-quality dishes at the restaurant and tavern.
Rooms are generally clean, pleasant and well-maintained with modern amenities such as air conditioning and balconies offering picturesque views. However, there are some mixed experiences with certain rooms noted for their small size, thin walls and occasional maintenance issues. Despite this, the cleanliness of the hotel is consistently praised, contributing to a comfortable stay.
The staff at Mazurski Raj are friendly and helpful, creating a welcoming atmosphere. While service is generally commended, there are occasional mentions of disorientation among restaurant staff and delays in reception service. The hotel's cleanliness extends to public areas with well-kept grounds and a tidy courtyard and terrace.
Wi-Fi service at the hotel is a mixed bag with some guests finding it stable, while others struggle with weak and unreliable signals in rooms. The spa services, particularly the massages, are highly praised, though the overall spa infrastructure is under construction, leading to some inconveniences.
Families find Mazurski Raj particularly attractive with numerous activities for children, including a good playground area, animations and a playroom. The location by the lake and the abundance of green spaces further enhance its family-friendly appeal. Pet-friendly policies and amenities like baby cribs at no extra cost add to the hotel's charm.
Mazurski Raj offers a mix of free and paid parking options, though guests have expressed concerns over the clarity of instructions and the relatively high daily parking fee. The hotel provides comfortable beds, although some basic rooms could benefit from wider, more comfortable options.
Overall, Mazurski Raj - Hotel, Marina & Spa offers a beautifully located, family-friendly retreat with commendable breakfast and dinner services, clean accommodations and friendly staff, making it a popular choice for vacations in the Masurian region. However, improvements in Wi-Fi reliability, room maintenance and clarity in parking arrangements could further enhance the guest experience.
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