InfoSummary of reviewsRavenwood Hall Hotel is a beautiful Tudor house set in a tranquil environment surrounded by trees and woodland, making it a perfect location for a peaceful or romantic stay. The hotel is conveniently located just off the A14 and close to the historic town of Bury St. Edmunds, providing easy access to surrounding areas. Guests were thrilled with the breakfast options, describing them as extensive, freshly cooked and delicious. However, opinions were divided regarding the dinner with some guests finding it overpriced and poor quality while others praised the selection and quality of cuisine. The hotel offers a variety of room options with some guests finding them small and outdated while others found them well-equipped with character and history. Cleanliness was hit-and-miss with some rooms being super clean and others needing a deep clean. The staff received high praise for their friendly and welcoming nature, although a small number of negative reviews were noted. The hotel's wifi could use some improvement and the outdoor pool area could do with a little tidying up. The hotel is dog-friendly with spacious grounds for furry friends to roam around. Overall, Ravenwood Hall Hotel is a beautiful hotel with some areas that could use improvement, but guests appreciate the warm welcome and attentive service provided by the staff. Show more
InfoSummary of reviewsDragonfly Hotel Bury St Edmunds is frequently praised for its strategic location, providing easy access to the town centre, main roads and local attractions. Its proximity to a major supermarket and availability of ample parking facilities further enhance its convenience.
Guests generally enjoy the breakfast offerings, noting a substantial variety of choices and a clean, spacious dining area. However, some highlight inconsistent food temperatures and replenishment issues. Dinner experiences are similarly mixed with some enjoying the reasonable pricing and good British cuisine while others cite limited menu options and occasional quality issues.
The rooms are described as spacious, clean and comfortable with appreciated amenities like large TVs and modern showers. However, lighting issues, temperature control and outdated decor are common concerns. Cleanliness is well-maintained overall, although some guests note specific areas needing improvement.
The hotel staff receive commendations for their friendliness and helpfulness, contributing to a welcoming atmosphere despite occasional mentions of unfriendliness. The free WiFi garners mixed reviews with some praising its reliability while others experience connectivity problems.
Family-friendliness is a notable strength with positive feedback on the clean, comfortable family rooms and attentive staff. Beds receive mixed reviews with many finding them comfortable but some critiquing the hardness and the practice of joining single beds.
In summary, Dragonfly Hotel Bury St Edmunds provides value for money with a satisfactory three-star experience. Enhanced consistency in room conditions, dining quality and WiFi connectivity could further improve guest satisfaction. Show more
InfoSummary of reviewsOverall, The Abbey Hotel & Apartments is a charming, historic property located in the heart of lovely Bury St Edmunds, perfect for those looking for a blend of old English charm and modern amenities. Despite being very old, the hotel is well-maintained and the tasteful conversion of the old building with its exposed timber beams adds to its appeal. Guests appreciate the interesting design, quirky atmosphere and the way that historical features have been blended with modern facilities. The location is excellent, just a short walk from the center of Bury St Edmunds and its various attractions and restaurants and the fact that it is a family run business adds to the charm of the place. For those looking for an affordable stay in a hidden gem filled with character, The Abbey Hotel & Apartments is an excellent choice. Show more
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