InfoSummary of reviewsNovotel Macon Nord - Porte de Bourgogne is a strategically located hotel, perfect for travelers making their way through France. Its proximity to the A6 highway ensures easy access and is particularly convenient for overnight stopovers. Despite being close to the motorway, the hotel maintains a tranquil atmosphere, providing ample parking facilities that are especially beneficial for families or pet owners. Additionally, its location allows for quick access to nearby dining options and the city center of Mâcon.
The breakfast service receives positive reviews for its variety and hearty options, including fresh fruit, yogurt, cheeses, breads and cold cuts. However, some guests feel that the pricing is on the higher side and have noted occasional issues with specific items and organization. The dinner experience splits opinion; while traditional French cuisine and a good salad bar attract praise, service inefficiencies and high prices have been recurring issues among guests.
Room reviews highlight the comfort and spaciousness, particularly appreciated by families, but reveal significant concerns about outdated decor and maintenance. Positive mentions include comfortable beds and functional amenities, yet there's a clear call for refurbishment and better upkeep due to issues like stained carpets, blocked drains and unpleasant odors.
Cleanliness standards receive mixed feedback; while many visitors find the rooms clean and satisfactory, there's a noticeable need for deep cleaning and renovation in older sections of the hotel. The staff consistently earn high marks for their friendliness, professionalism and efforts to make guests feel welcome, despite occasional experiences of overwhelmed staff during peak times.
WiFi is generally well-received with most guests finding it reliable and accessible throughout the hotel. The pool area, although sometimes facing maintenance issues, provides a refreshing, enjoyable space with added amenities like sunbeds and a playground, making it particularly family-friendly.
Parking facilities are universally praised for being free, secure and spacious, significantly enhancing the convenience for travelers. The hotel is a hit among families, thanks to its child-friendly amenities, including a garden playground, arcade games and a safe environment for kids to play. The beds generally offer a comfortable sleep, though extra beds for children and some mattresses could use improvements.
Despite some drawbacks, particularly in the areas of room maintenance and meal service consistency, Novotel Macon Nord - Porte de Bourgogne remains a favored stopover due to its excellent location, friendly staff and family-friendly facilities. The overall sentiment suggests that while the hotel delivers on many fronts, addressing maintenance and service speed would greatly enhance the overall guest experience. Show more
InfoSummary of reviewsibis budget Mâcon Nord offers a highly convenient and accessible option for travelers, particularly those moving along the A6 motorway. The hotel’s proximity to the highway and secure parking facilities make it an ideal stopover for road trips. Guests appreciate the quiet surroundings despite the nearby busy road, ensuring a restful night’s sleep. The ease of access to nearby amenities, including a shopping center and the city center, adds significant value to stays. Family-friendly features such as baby cots and toothbrushes for children make it a suitable choice for family travel.
The breakfast at ibis budget Mâcon Nord generally receives positive feedback with guests enjoying the fresh and pleasant options such as croissants, baguettes and fruit. Despite occasional complaints about the cramped breakfast area and limited seating, the overall sentiment is that the breakfast offers good value for money. The friendly and attentive staff further enhance the experience. The absence of a full on-site restaurant is offset by nearby dining options and an in-house pizza service, although opinions on the latter are mixed.
Rooms are clean and functional, fitting for short stays with some larger rooms available for families. However, issues with soundproofing, air conditioning and dated bathroom facilities are often mentioned. Cleanliness receives mixed reviews with many commendations for clean spaces but other reports highlighting problems like mold and dirt in some areas.
One of the hotel's strong points is its staff, frequently praised for their professionalism, friendliness and helpfulness. The receptionists are particularly noted for their proactive and welcoming service, contributing significantly to a positive overall experience. While the wifi situation has inconsistency reported, efficiency in check-in and general accessibility are notable pluses.
Parking is a significant advantage, offering secure and ample spaces easily accessible to guests. The hotel’s location directly off the highway further complements the convenience for travelers with vehicles. For those with disabilities, while ground-floor accommodations are available, the absence of an elevator remains a notable drawback.
Despite some mixed reviews, ibis budget Mâcon Nord presents a practical and budget-friendly option for travelers, providing convenient, clean and comfortable accommodations with excellent staff service. It’s particularly effective for those in need of a simple, overnight stopover. Show more
