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Summary of reviewsHotel Inn Design Laval offers a convenient and generally enjoyable experience for travelers. Its location near major roads, essential amenities and entertainment venues is particularly appreciated, making it a practical choice for short stays and road trip stopovers. The tranquil, green commercial area also provides a peaceful setting for guests.
Guests often commend the good value and quality of the breakfast, highlighting its variety, freshness and the friendly service. However, there are occasional issues with replenishing items and table clearance. Dinner services receive mixed feedback; while the food quality is positively noted, the frequent closure of the restaurant, especially on weekends and holidays, is a downside.
The hotel rooms are praised for their comfort with many guests appreciating the comfortable beds and quiet environment. Cleanliness is generally adequate, though some guests report inconsistencies with housekeeping, such as dusty floors and stained carpets. An update in room decor and maintenance could enhance the overall guest experience.
The staff at Hotel Inn Design Laval receive high praise for their professionalism, friendliness and attentiveness. Staff members often go the extra mile to ensure guest satisfaction, contributing significantly to the overall positive experiences reported.
WiFi connectivity is inconsistent with several guests experiencing signal issues, particularly in the rooms. Parking, on the other hand, is ample and convenient, although better organization and security could be improved.
In summary, Hotel Inn Design Laval offers a convenient, comfortable stay with a friendly atmosphere, though there are areas for improvement in room maintenance, WiFi reliability and dining availability.
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