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Summary of reviewsNovotel Orléans Saint Jean de Braye is a well-located and comfortable hotel that garners praise for its tranquil setting on the outskirts of Orléans with convenient proximity to major highways. Travelers find it an ideal stopover, especially for long journeys between countries or regions. The peaceful ambiance, private secure parking and easy access to the city center and nearby attractions make it a practical and restful choice for guests.
The breakfast experience is notably positive with guests enjoying a varied and high-quality buffet featuring a mix of sweet and savory options, though some feel it occasionally falls short of a four-star standard. Dinner receives commendations for its delicious meals, particularly the steak and fries and the welcoming dining space, despite occasional remarks about high prices and limited options.
Rooms are consistently appreciated for their spaciousness, modern decor, comfort and cleanliness. Guests enjoy amenities like separate toilets, comfortable beds and well-equipped spaces. Minor issues like occasional delayed room readiness and small extra beds do arise, but overall, the accommodations are well-received.
Cleanliness is a strong point with most guests praising the immaculate state of the rooms and common areas. Some minor lapses are noted, like dust in certain areas or uncleaned carpets, but the majority find the hotel very clean and well-maintained.
The hotel staff is frequently highlighted for their friendly and professional demeanor, contributing significantly to a positive experience. The warm, helpful and responsive nature of the team enhances the overall stay for many guests.
WiFi is generally reliable and praised by guests, though some note occasional weak connections. The pool is a standout feature, especially appreciated by families for its heated water, inviting setting and kid-friendly environment, though it sometimes faces cleanliness issues and occasional closures.
Parking facilities are well-regarded for their spaciousness and secure, private nature with the additional benefit of nearby charging stations for electric vehicles. The family-friendly amenities also make this hotel a favored choice for travelers with children, who appreciate spacious rooms, entertainment options and thoughtfully provided essentials like baby beds and portable mattresses.
Bedding quality at the hotel receives high marks with guests consistently commending the comfort of the beds, which are described as large, cozy and conducive to a restful night's sleep.
Overall, Novotel Orléans Saint Jean de Braye offers a comfortable, clean and convenient stay with a few areas for improvement to fully align with its four-star rating. Despite some mixed reviews regarding its four-star status, the positive aspects outweigh the negatives, making it a recommended choice for various types of travelers.
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