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Summary of reviewsDays Inn by Wyndham Saint John receives a mix of reviews across various categories, yet several positive aspects stand out, making it a popular choice among travelers.
The hotel's location is often highlighted for its convenience. Situated close to downtown, guests find it easy to access many attractions, restaurants and historical sites, as well as the ferry terminal and highway. This proximity makes it an excellent base for exploring Saint John. However, some guests express concerns over the surrounding industrial area and noise from nearby railway tracks and busy roads.
Breakfast at the hotel is generally well-received, providing good value with a variety of choices including cereals, eggs, sausages and fruits. Guests appreciate the convenience and quality, often praising the hot breakfast options and friendly, helpful breakfast staff. Occasional critiques include repetitive menu items and issues with stock replenishment and cleanliness, but overall, it offers a satisfying start to the day.
The rooms at Days Inn by Wyndham Saint John stand out for their cleanliness and modern updates. Guests enjoy spacious accommodations with comfortable beds and well-maintained facilities. Some minor issues, such as odors from air conditioners and noise, are noted, but these do not significantly detract from the overall positive experience.
Cleanliness is a strong point in the rooms themselves with guests frequently praising the tidiness and comfort. Daily housekeeping ensures rooms are kept in good condition. However, some common areas, particularly the pool area, receive criticism for cleanliness with guests reporting issues like grime and mold.
The staff consistently earn high praise, contributing positively to guests' experiences. Reviewers commend the professional, friendly and helpful nature of the staff, especially those at the front desk, who go out of their way to assist and ensure a pleasant stay.
The WiFi service receives mixed feedback. While some guests find it fast and reliable, others experience connectivity issues, indicating an area that could use improvement.
The indoor heated pool is a notable feature, enjoyed by families and particularly children. Guests appreciate the warm temperature and large size, although some mention maintenance issues. Despite these concerns, the pool remains a valued amenity contributing to the hotel's appeal.
Overall, Days Inn by Wyndham Saint John provides a comfortable and accommodating experience for travelers with highlights including its strategic location, friendly staff, clean and spacious rooms and enjoyable amenities like the indoor heated pool and complimentary breakfast. While there are areas needing improvement, particularly in cleanliness of common areas and WiFi reliability, the hotel offers good value for those seeking essential amenities and straightforward service.
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