Info
Summary of reviewsMercure Bourg En Bresse stands out for its prime location, accessibility and convenience. Situated near Bourg-en-Bresse and close to major highways, it serves as an excellent stopover for travelers headed to the Alps or southern France. Guests appreciate the proximity to the city center, local shops, a supermarket and ample parking, including spots for electric vehicles. Despite being near the highway, soundproofed rooms ensure a quiet and restful stay, making it ideal for both brief stopovers and extended visits to the Bresse region's attractions.
The breakfast experience is generally positive, noted for its variety and generosity. The well-stocked buffet includes sweet and savory options, such as pastries, cold cuts, cheeses and grilled sausages, catering to diverse tastes. The availability of gluten-free choices and the option to fry your own eggs are highlights. While some feel the 18€ price tag is steep and note occasional issues with freshness and replenishment, the overall sentiment is that the breakfast exceeds typical French standards.
Dinner at the hotel restaurant receives mixed reviews. Positive feedback points to the variety and quality of the food, along with excellent service and a pleasant atmosphere. The hardworking staff adds to the dining experience. However, recurring issues include frequent restaurant closures, inconsistency in food quality and perceived high prices for some dishes. Despite these drawbacks, the restaurant is valued for its convenience and generally good service.
Guests consistently praise the rooms for their spaciousness, cleanliness and comfort. Many highlight the well-decorated interiors, large bathrooms and comfortable beds. Despite some concerns about room size and amenities like fridges and safes, the overall satisfaction with room quality and quiet surroundings remains strong. The hotel's high cleanliness standards extend to all facilities with many guests describing their environment as immaculate and well-maintained.
The staff at Mercure Bourg En Bresse earns high marks for their friendliness, attentiveness and professionalism. Guests appreciate the warm welcome, smooth check-in and check-out processes and accommodating nature, particularly for families and travelers with pets. The team's helpfulness in making reservations and providing local information enhances the overall guest experience.
The hotel's ample and secure parking facilities are frequently praised, providing easy access and added value with free parking. The presence of EV charging stations, including a Tesla-specific charger, is noted, though availability issues sometimes arise.
For families, the hotel is highly regarded for its spacious rooms, practical amenities and family-friendly activities. The staff's helpfulness, especially in accommodating children and the secure, spacious parking add to its appeal for family stays. The comfort of the beds is another highlight with many guests commending the high-quality bedding and restful sleep, although some find the comforters too hot.
While the hotel's four-star rating receives mixed opinions with some guests questioning its validity based on dated facilities, it remains a satisfactory choice for most visitors. Business travelers find it suitable due to its proximity to the highway, business amenities and secure parking. The hotel also fares well in terms of accessibility, offering adequate facilities for guests with disabilities and convenient access to nearby shops.
Overall, Mercure Bourg En Bresse is highly recommended for its strategic location, cleanliness, friendly staff and family-friendly amenities, ensuring a pleasant and comfortable stay for a wide range of travelers.
Show moreRead review summaries for all categories
Categories
