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Summary of reviewsBrit Hotel Confort Rouen Centre is strategically located in the heart of Rouen, making it an ideal base for travelers interested in exploring the city's rich history and vibrant culture. Guests consistently commend the hotel's prime location, noting its proximity to the city center and major attractions like Rouen Cathedral and the charming old town. The accessibility by car and public transport, as well as the nearby amenities like the Charles Nicolle University Hospital, adds to its appeal. Guests appreciate the peaceful setting combined with the convenience of a central location, highlighting the hotel as good value for money.
Breakfast at the hotel receives notable praise for its variety, quality and value. Guests describe it as excellent and well-stocked with a comprehensive selection catering to both sweet and savory preferences. The spacious, well-designed breakfast room further enhances the dining experience. Despite occasional comments on modest size or specific items, the breakfast generally meets or exceeds expectations for a 2-star hotel.
Dining options at the hotel are convenient and enjoyable with quality snacks and pre-prepared meals available around the clock. The food, particularly menu items like veal and rice and pizzas, is well-received and the pleasant evening ambiance contributes to a comfortable dining experience. The hotel’s restaurant area decor is positively noted, adding to the overall appeal despite the absence of a full-service restaurant.
The rooms at Brit Hotel Confort Rouen Centre receive mixed reviews. Positively, guests highlight the cleanliness, comfort and functional nature of the rooms along with the comfort of the beds. However, the small size of the rooms and bathrooms, limited power outlets, absence of air conditioning, outdated décor and soundproofing issues are frequently mentioned drawbacks. The rooms are deemed suitable for short stays, offering a basic but clean and comfortable option for travelers.
Cleanliness is a strong point for Brit Hotel Confort Rouen Centre with many guests describing the rooms and public areas as very clean and well-maintained. Professional cleaning staff contribute to this positive impression. However, some isolated comments point to occasional issues like dust, worn carpets and mold in bathrooms, especially during the Covid period.
The hotel's staff are highly praised for their friendliness and helpfulness. The reception team receives consistent accolades for their pleasant, professional demeanor and attentive service. While there are a few mentions of less positive interactions, the overall consensus is that the staff contributes significantly to a positive guest experience.
WiFi is free and convenient with some guests finding it reliable and stable. However, feedback is mixed with several mentions of poor performance and inconsistent connections. Improvements are suggested to ensure a more robust experience for all guests.
Parking options are available but receive mixed feedback. The on-site parking is convenient and reasonably priced, but limited spaces and tight conditions are common issues. The parking fee of approximately 8 euros per day is seen as a manageable cost by some, while others find it excessive, considering the sometimes poor condition of the parking lot.
Beds are largely praised for their comfort and quality, contributing to a good night's sleep for many guests. However, issues like sagging mattresses, noisy beds and inadequate pillows are noted by some. Most feedback indicates that guests are generally satisfied with the bedding.
For business travelers, the hotel offers a practical experience with reliable WiFi, computer desks and meeting spaces. The central location and competitive pricing enhance its appeal. However, room size and limited electrical outlets are noted challenges.
Accessibility features at the hotel include wheelchair accessibility, stairlifts, ramp access and adapted seating, though some areas could benefit from improvements. Public areas receive positive reviews, though issues like faulty elevators and external stairs present challenges.
Overall, Brit Hotel Confort Rouen Centre is praised for its excellent location, friendly staff and good value, making it a practical choice for travelers visiting Rouen.
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