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Summary of reviewsHotel Route-Inn Ena stands out as a preferred choice for travelers due to its central and convenient location. Situated just a 12 to 15-minute walk from the train station, it offers easy access to various attractions and destinations such as Nagiso. The hotel enjoys proximity to a vibrant area filled with shops, eateries, and supermarkets, including a large one nearby, ensuring convenience for guests. Despite being centrally located, it maintains a tranquil ambiance, enhanced by amenities like a large public bath available from 5 a.m., which adds to a relaxing start to the day.
Guests of Hotel Route-Inn Ena frequently praise the breakfast for its delicious and varied offerings. The buffet includes a wide selection of items, such as flavorful miso soup, porridge, and bread, satisfying both taste and portion size expectations. The inclusion of complimentary coffee as a welcome drink is particularly appreciated. While there is some room for improvement regarding the warmth of certain items and additional variety, the breakfast experience is largely positive and satisfying.
The rooms at the hotel are noted for their cleanliness and efficient use of space, providing a comfortable stay for guests. Despite a slightly dated appearance, the rooms are well-maintained, with comfortable beds and sufficient space for short stays. The overall pleasant atmosphere in the rooms contributes to a convenient experience, though some guests mention the compact size of the bathrooms.
Cleanliness is a standout feature at Hotel Route-Inn Ena, with guests frequently commending the immaculate condition of the rooms and the calming environment it creates. Despite its age, the hotel maintains a high level of neatness, supported by a friendly reception area offering thoughtful amenities like newspaper service and coffee. While minor issues such as a tear in room chairs and occasional reports of a moldy smell are noted, the staff's good customer service enhances the overall guest experience.
The hotel staff consistently receive accolades for their kindness and helpfulness. The team is described as polite, friendly, and efficient, contributing to a welcoming and comfortable atmosphere. Efficient handling of inquiries and tasks by the front desk staff is a particular highlight, despite an occasional lack of prompt phone response. Overall, the staff's attentiveness and strong sense of hospitality ensure a positive experience for guests at Hotel Route-Inn Ena.
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