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Summary of reviewsHermanns Hotel & Spa Sibiu has received predominantly positive reviews with guests frequently lauding the hotel for its excellent location, commendable breakfast offerings and modern, spacious accommodations. The hotel is conveniently situated within a 10-20 minute walk from Sibiu’s historic center and other key attractions. Additionally, its quiet surroundings and nearby amenities such as supermarkets, Promenada Mall and the Locomotive Museum, coupled with easy access to public transportation and major roads, enhance its appeal.
The breakfast at Hermanns Hotel & Spa Sibiu stands out as a highlight with guests praising its variety and quality, including fresh fruit, vegetables, cheese and a selection of bread and croissants. Despite a few remarks about the price, the richness and freshness of the breakfast offerings, alongside the friendly and efficient staff, generate positive feedback.
Dining at the on-site restaurant is also well-regarded, particularly for its delicious food and cozy ambiance, though there are occasional mentions of limited menu variety and service delays.
The hotel rooms are frequently commended for their modern design, spaciousness and cleanliness. Equipped with modern amenities and comfortable bedding, the rooms create a pleasant and relaxing atmosphere. Some guests, however, have noted occasional issues such as non-functional room cards, blocked shower drains and inconsistent housekeeping.
Cleanliness overall receives positive feedback with many describing the hotel as exceptionally clean, though a few guests pointed out instances of insufficient cleaning.
The staff at Hermanns Hotel & Spa are highly praised for their warmth, politeness and helpfulness, contributing significantly to the positive guest experiences. The team at the reception, in particular, is noted for their accommodating nature.
The free Wi-Fi presents a mixed experience; while some guests enjoyed reliable and fast internet, others encountered weak signals and connectivity issues.
The spa facilities are a major draw, consistently receiving high praise for their quality, cleanliness and spaciousness, providing a relaxing retreat for guests.
For families, the hotel offers a welcoming atmosphere with spacious family rooms and accommodating staff. Although there are some restrictions on pool access for young children, the overall family-friendly environment is appreciated.
The beds are another highlight, described as comfortable and cozy, contributing to restful stays. A few guests mentioned receiving two small beds pushed together instead of a double bed, which might not be ideal for all.
While the hotel is generally viewed favorably, some guests noted a few areas for improvement, such as the lack of certain amenities like bathrobes, hairdryers and real glassware, which they expected from a four-star establishment.
Business travelers find the hotel particularly suitable for their needs, given its professional atmosphere, modern facilities and convenient location close to the old town and essential amenities. The hotel’s capability to host conferences and dedicated staff add to its appeal for business guests.
In summary, Hermanns Hotel & Spa Sibiu is celebrated for its strategic location, excellent breakfast, modern and clean accommodations, friendly staff and superb spa facilities, making it a recommended choice for both leisure and business travelers.
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