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Summary of reviewsThe Gatwick Cambridge Hotel is highly praised for its exceptional convenience and strategic location near Gatwick Airport. Travelers appreciate the hotel’s reliable shuttle service that enhances ease of access to the airport, making it a favored choice for those with early flights. The pleasant outdoor space offers a tranquil setting, complementing the nearby amenities such as shops, pubs, and restaurants. Moreover, the hotel's proximity to London by train adds to its appeal.
Guests frequently commend the cleanliness of the hotel, describing the rooms as spacious and tidy. The professional and friendly staff play a significant role in creating a welcoming atmosphere, ensuring that guests feel well-cared for during their stay. The dining experience is notable, particularly for its excellent Mediterranean and English cuisine, with a special mention of the Turkish dishes and baklava. The restaurant staff's attentive service contributes to a pleasant dining affair, even when the menu is limited.
Despite the overall positive feedback, there are some areas for improvement. The absence of a breakfast service has left several guests disappointed, highlighting a need for clearer communication. The WiFi connection can be inconsistent, primarily available in the lobby, and the quality is often reported as poor in the rooms. Parking, while convenient, is an unexpected extra expense for some guests, suggesting the need for better information on costs.
Room experiences vary, with some issues related to older beds, room temperature, and missing amenities such as wardrobes. However, most guests find the rooms comfortable and the staff willing to address concerns. Overall, the Gatwick Cambridge Hotel offers good value, focusing on cleanliness and helpful service, making it an accommodating choice for travelers visiting Gatwick.
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