Soibelmanns Hotel Rügen

Samtens 54.36303600, 13.30163000 , Bergener Str. 1 (Show on Map)
7.1
Good


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Summary of reviewsSoibelmanns Hotel Rügen, situated in a peaceful industrial area, offers a serene retreat with a strategic location ideal for exploring both the island and mainland. Guests appreciate its central location with easy access by car or train, availability of ample parking and proximity to attractions like the Störtebeker Festival and Stralsund. Although it may seem remote and lacks nearby amenities, its tranquil ambiance makes it a suitable choice for peaceful excursions.

The breakfast experience at Soibelmanns Hotel Rügen is generally well-regarded. Guests praise the varied and plentiful buffet, applauding its array of food items that cater to diverse tastes. While the breakfast was often described as extensive and well-maintained, some noted the occasional lack of fresh fruit or additional vegetarian options. The breakfast room received mixed reviews with some highlighting its cozy setting, while others pointed out that it could be more spacious and the coffee could be improved.

Dinner at the hotel leans positively with guests frequently commending the quality and taste of the food. The variety and kid-friendly options in the à la carte menu and half-board plan are appreciated. However, limited selection, perceived overpricing and logistical issues such as long wait times and lack of complimentary drinks were noted as areas needing improvement.

The hotel's rooms are recognized for their spaciousness and cleanliness, particularly the family rooms. Consistent daily cleaning ensures a well-maintained environment. However, many guests felt the rooms were outdated with old-fashioned decor and furniture, lacking modern amenities like air conditioning and mini-refrigerators. Some noted issues like dusty rooms and worn-out carpets, suggesting that a refurbishment would enhance the overall comfort.

Cleanliness at Soibelmanns Hotel Rügen draws mixed reviews. While many guests find the rooms and facilities clean and well-maintained, specific areas like bathrooms and public spaces such as the swimming pool and fitness center, were sometimes criticized for needing better upkeep and addressing mold, rust and wear.

The staff receives widespread acclaim for their friendliness, helpfulness and accommodating nature, from the reception to dining areas. This positive interaction significantly enhances the guest experience, despite occasional mentions of inconsistent service at reception and breakfast areas.

WiFi connectivity is a significant drawback at Soibelmanns Hotel Rügen with numerous reviews citing weak signals, frequent disruptions and nonexistent access, particularly in rooms. Guests expressed frustration with staff responses and the overall lack of reliable internet service.

The hotel’s wellness and fitness center is a highlight, offering a variety of activities such as squash, badminton, climbing walls and table tennis. Guests appreciated the well-maintained facilities including the large swimming pool and sauna area, finding them excellent for relaxation. However, occasional issues like closed saunas and the need for renovations were reported.

The gym is highly praised for its extensive and diverse fitness options, catering to different workout preferences including a 24-hour fitness studio and a climbing wall, making it an excellent choice for fitness enthusiasts.

The swimming pool attracts positive feedback for its large lanes, cleanliness, extended opening hours and free access. Despite some reports of occasional unavailability, cold water and required renovations, the pool remains a highlight for many guests.

Soibelmanns Hotel Rügen is noted for being family-friendly with spacious family rooms and numerous amenities to entertain children, including playrooms near the restaurant and entrance. While some mentioned facilities needing maintenance, the hotel’s sports offerings and clean pool are appreciated by families, contributing to a fulfilling vacation experience.

Overall, Soibelmanns Hotel Rügen offers a functional and serene accommodation experience, particularly suited for families and those looking for a quiet refuge with varied fitness and wellness options. Some aspects like room modernity, WiFi connectivity and restaurant logistics could benefit from improvements to enhance the overall stay.
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Hotel with Tennis Courts
As a sports hotel, it features a large indoor tennis hall with two courts equipped with a joint-friendly granulate surface. Competent tennis trainers are available for lessons.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Pool Lap Lanes  


Business Hotel

Hotel with Gym

Hotel with Pool Lap Lanes

Room Types
Single Room Classic-style room featuring satellite TV and a private bathroom.

Double Room Classic-style room featuring satellite TV and a private bathroom.

Family Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a wardrobe, a sofa, a carpeted floor, a flat-screen TV, as well as an inner courtyard view. The unit offers 2 beds.

Apartment The apartment features 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The apartment provides a flat-screen TV, a wardrobe, a sofa, a carpeted floor as well as an inner courtyard view. The unit offers 2 beds.

Twin Room The twin room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Classic Triple Room The triple room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Double Room The double room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Guest Reviews
7.1
Good
Location
Located in a peaceful industrial area, Soibelmanns Hotel Rügen offers a serene retreat with a quiet ambiance. Despite the industrial surroundings, the hotel serves as a strategic base for exploring the island and mainland, thanks to its central location. Guests appreciate the convenience of easy access by car or train, as well as ample parking facilities. The hotel is well-positioned for day trips to Rügen’s attractions, all reachable within an hour. Its proximity to the Störtebeker Festival and Stralsund is also noted.

However, while the tranquility is a plus, some find the remoteness and lack of nearby amenities less appealing. The absence of the Baltic Sea and tourist hotspots nearby may not suit everyone, but for those seeking a quiet refuge and a convenient starting point for excursions, Soibelmanns Hotel Rügen presents a suitable option.

Breakfast
The Soibelmanns Hotel Rügen offers a breakfast experience that generally meets the expectations of its guests with many positive highlights. Most reviewers found the breakfast to be good with a varied and plentiful buffet that included a wide selection of food items. Phrases such as “amazing breakfast,” “very good and plentiful,” and “good rich breakfast” were frequent, suggesting that the overall quality of the breakfast is commendable.

Many guests appreciated the diversity in the breakfast options, noting it catered to various tastes and dietary preferences. The breakfast buffet was often described as extensive with everything from basic continental items to more elaborate offerings, though it occasionally was noted for lacking fresh fruit or additional vegetarian options. The breakfast was also praised for being consistently refilled and fresh.

However, there were some criticisms. A few reviewers mentioned that the breakfast buffet on weekdays did not meet the same standard as on weekends and some found the selection limited or the quality below expectations. Specific grievances included outdated or less appetizing food items like “frozen bread,” “reheated rolls,” and “tasteless tomatoes.”

The breakfast room itself received mixed reviews; while some appreciated the setting, others felt it could be more cozy and noted issues like small size relative to the number of guests and subpar coffee.

Overall, Soibelmanns Hotel Rügen seems to offer a breakfast that is more than adequate for most guests with enough variety and quality to satisfy, though it may not always exceed expectations. Effective and friendly service contributed positively to the breakfast experience, making it a generally well-regarded part of the hotel stay.

Dinner
The dinner experience at Soibelmanns Hotel Rügen presents a mixed bag, but leans towards the positive. Guests frequently praised the quality of the food, describing it as very good, delicious and perfectly fine. Many appreciated the varied and tasty options available with the à la carte menu and the half-board plan. Additionally, the hotel restaurant staff showed consideration for children's preferences, making the dining experience family-friendly. Despite these positive attributes, the hotel does face some criticisms. Several reviews point out the limited selection of dinner dishes, both in the à la carte and buffet offerings with some guests noting that the variety and quantity were insufficient. There were also mentions of the buffet being overpriced and not always well-stocked, leading to disappointment among diners. Some logistical issues such as long wait times and the absence of complimentary drinks were also highlighted. Overall, while the food quality at Soibelmanns Hotel Rügen generally meets expectations, improvements in variety, pricing and service efficiency could greatly enhance the dining experience for guests.

Rooms
Soibelmanns Hotel Rügen offers rooms that are generally praised for their spaciousness and cleanliness, making them suitable for families and short stays. The family rooms, in particular, receive positive remarks for their large size and functionality. Daily cleaning services are consistent, ensuring that guests find their rooms well-maintained.

However, many reviewers noted that the rooms are significantly outdated with furniture and decor that seem to be from the 80s or 90s. The outdated facilities are functional but not modern and numerous comments mention that the rooms and hallways could benefit from a renovation. Carpets, furniture and room decor often appear worn out and in need of refreshing. Issues with cleanliness, such as dusty rooms and stained furniture, were mentioned but are not the norm.

The rooms also lack modern amenities such as air conditioning and mini-refrigerators, which can be a downside, especially during warmer months when rooms can get very hot. Noise can be a problem in some rooms and areas like the sauna and bathrooms exhibit signs of age and wear with some needing urgent repairs.

In summary, while the Soibelmanns Hotel Rügen provides large and comfortable rooms that are clean and functional, they do fall short in terms of modernity and aesthetic appeal, showing significant signs of wear and tear.

Beds
Soibelmanns Hotel Rügen offers a mixed experience when it comes to the comfort of their beds. Many guests have praised the new beds for being exceptionally comfortable, cozy and conducive to a good night’s sleep. Remarks such as "very comfortable beds" and "slept well on the mattresses" indicate that some visitors found a high level of comfort during their stay. A number of guests also noted the beds to be particularly soft and good, contributing positively to their overall impression of the hotel.

However, there are also several criticisms regarding the beds. Issues like sagging and overly soft mattresses were frequently mentioned, suggesting a need for urgent updates and replacements. Some guests found the mattresses to be too hard or uncomfortable and there were complaints about worn-out pillows and bed frames. Additional comments highlighted broken and squeaky beds, beds that were not securely fastened and even some that were tripping hazards. The single beds provided for couples and the additional sofa beds were also points of criticism with the latter being described as extremely hard.

In summary, while some guests had a very positive experience with the comfort of the beds at Soibelmanns Hotel Rügen, there are notable and recurring issues that indicate inconsistencies in bed quality, suggesting room for improvement in this aspect of the hotel's offerings.

Cleanliness
Cleanliness at the Soibelmanns Hotel Rügen presents a mixed picture according to guest reviews. On the positive side, many guests praised the hotel for its cleanliness, noting that rooms were cleaned daily and found to be very clean. The bathrooms were often highlighted for being very clean and in general, the hotel was described as clean, well-maintained and tidy. Guests also appreciated the overall cleanliness of the facility, including the dining and sports areas. The staff’s accommodating nature added to the positive experience.

However, there were notable inconsistencies. Several reviews mentioned that despite the frequent cleaning, certain areas needed more attention. Issues such as mold, rusty showers, dirty curtains and dusty rooms were reported. Some guests found the furniture and rooms worn out and outdated, mentioning stains and signs of disrepair. Particularly concerning were mentions of mold in the bathroom and inadequate cleaning of the showers. Public areas like the swimming pool and fitness center were also criticized for being run down and neglected.

In summary, while many guests were satisfied with the cleanliness of the rooms and overall facilities, others highlighted significant areas for improvement, especially regarding maintenance and thoroughness.

Staff
The staff at Soibelmanns Hotel Rügen has garnered widespread acclaim across multiple reviews. Guests consistently describe the team as incredibly friendly, helpful and accommodating. This high level of customer service is evident from the reception to the bar and restaurant areas, where staff members go out of their way to ensure a pleasant experience for all guests. Particular highlights include the super friendly and child-loving employees, the attentive service at breakfast and meals and the commendable efforts of individuals like Natalia, Katja and Marion.

While the majority of feedback is overwhelmingly positive, praising the staff's dedication and courteousness, there are occasional mentions of inconsistency. A few reviews note instances of unmotivated or unfriendly personnel, particularly at reception and breakfast areas. However, these instances appear to be exceptions rather than the norm.

Overall, the staff at Soibelmanns Hotel Rügen stands out for their friendliness and helpful nature, contributing significantly to the hotel's reputation for excellent service. Whether at the reception, during meals or in the wellness area, guests can generally expect warm, professional and dedicated service from the team, enhancing their stay at the hotel.

Wi-Fi
While Soibelmanns Hotel Rügen offers a generally satisfactory level of cleanliness and other amenities, one area that falls significantly short of expectations is the WiFi connectivity. Numerous reviews consistently highlight the lack of a stable WiFi connection throughout the entire hotel. Guests report issues such as no WiFi access in rooms, poor connection quality and instances where WiFi services are inaccurately advertised or completely unavailable. Additionally, attempts to use the WiFi often ended in frustration with many guests unable to connect at all or experiencing very weak signal strength. Complaints also indicate that staff were unhelpful in resolving these issues with some simply stating that too many devices might be logged in or shrugging off the complaints. In today's digital age, the hotel's poor or non-existent WiFi service is seen as a significant drawback by its guests.

Spa
Soibelmanns Hotel Rügen boasts an extensive wellness and fitness center, receiving high praise from guests for its excellent amenities. The fitness center, in particular, stands out, offering a variety of sporting activities such as squash, badminton, climbing walls and table tennis. Guests appreciated the well-maintained facilities, highlighting the quality and variety available.

The pool and sauna areas are included in the price, a feature that visitors find particularly appealing. The large swimming pool, complete with a 25-meter lane, is often described as great and a delightful experience. Many also enjoyed the very nice sauna area, which, when in operation, provided an excellent space for relaxation and unwinding.

The overall wellness area is frequently noted as pleasant with some guests labeling it as beautiful and very good. The inclusion of a wellness and sports area adds extra value to the stay with options such as fitness programs and a climbing hall enhancing the hotel experience.

However, it should be noted that some guests encountered issues with the sauna availability during their stay. There were reports of the sauna being closed or out of order with a few mentions of the indoor saunas needing renovation. Despite these occasional setbacks, the fitness and wellness offerings at Soibelmanns Hotel Rügen contribute significantly to a fulfilling and varied hotel stay.

Gym
The gym at Soibelmanns Hotel Rügen receives high praise for its extensive and diverse sports facilities. Guests appreciate the wide variety of fitness options available, including a swimming pool, sauna, tennis courts and a substantial gym area. The athletic center is noted for its modern, comprehensive selection of fitness equipment and a large fitness studio that caters to different workout preferences. The diverse range of offerings, such as a climbing wall and aquagymnasium, adds to the appeal, making it an excellent choice for those who prioritize fitness during their stay. Many reviewers highlight the great sports focus of the hotel, emphasizing the accessible 24-hour gym and the inclusion of fitness activities in the room price. Overall, the sports facilities are described as fantastic, offering numerous modern fitness options and ensuring guests have a fulfilling exercise experience.

Pool
The swimming pool at Soibelmanns Hotel Rügen receives generally positive feedback for its size and suitability for athletic use. Guests appreciated the large 25-meter lanes and found it to be great for swimming laps. The pool’s long opening hours until 10:00 PM and its free access added to its appeal. Many guests highlighted the cleanliness and the enjoyable experience of using the pool.

However, the pool also faced criticism due to its occasional unavailability, unexpected closures and the need for renovation. Issues such as moldy showers, cold water and outdated facilities were noted. Moreover, the pool was often occupied by classes, limiting access for hotel guests at times. Despite these drawbacks, the overall sentiment was positive with many guests citing the pool as a highlight of their stay.

Family
Soibelmanns Hotel Rügen is an ideal destination for families looking for a kid-friendly holiday experience. Visitors have praised the hotel for its spacious and well-equipped family rooms, which provide ample space and lighting perfect for game nights and relaxing stays. The hotel stands out for its family-friendly atmosphere and numerous amenities designed to entertain children.

There are multiple playrooms situated conveniently near key areas like the restaurant and the entrance, making it easy for parents to keep an eye on their kids while socializing or dining. The children's rooms and play areas are quite popular among young guests, though some reviews mentioned that maintenance could be improved as some facilities appeared broken.

Sports-loving families will appreciate the gym and various sports offerings, ideal for older kids and active parents. Free access to the hotel's clean and well-kept pool is another perk that families have enjoyed.

Breakfast at the hotel receives high marks for being plentiful, healthy and well-serviced, catering to both kids and adults. However, it was noted that the children's menu could benefit from more variety.

The staff is consistently described as friendly and attentive to families' needs, helping create a warm, welcoming environment. Overall, the hotel offers many opportunities for family activities and is highly recommended for small families and those with children looking for a fun and comfortable stay.

Business
Soibelmanns Hotel Rügen offers a mixed experience for business travelers. While the hotel is described as essential yet comfortable and well-suited for transit travelers, it falls short in critical areas for those on business trips. The lack of reliable WLAN for business use and incomplete fiber optic connections have been pointed out as significant drawbacks. Despite this, the hotel features a fitness area and provides a level of room comfort that accommodates computer use. Guests also highlight the friendly staff and mention that the general wifi is good, though not sufficiently robust for business needs.

Indoor Pool
The indoor pool at Soibelmanns Hotel Rügen consistently receives high praise from guests. Described as large and often equipped with a 25-meter lane, the pool is a standout feature for many visitors. Words like top-notch, very nice and super large are frequently used to highlight its appeal. Guests appreciate the ability to use the pool daily, noting its good condition and beautiful long lanes. However, some mention that the water could be a bit too cold, especially for children. Despite occasional comments about the pool being occupied and in need of renovation, the overall consensus is that the indoor pool is a great amenity of the hotel.

Dog Friendly
Soibelmanns Hotel Rügen is consistently praised for its dog-friendly atmosphere. Guests appreciate being able to bring their dogs, regardless of size and dog-friendly rooms are a highlighted feature. Many visitors note the warm welcome received when checking in with their pets. One of the standout conveniences is the consistent availability of the same breakfast spot for guests with dogs, although there were some remarks about being placed in the entrance area.

The hotel goes the extra mile by providing amenities specifically for dogs, enhancing the sense of warmth and hospitality. There's a modest fee of €10 for bringing pets, which visitors find reasonable, though one review points out a high charge of €153 for a puppy. Location-wise, the hotel's setting is great for those traveling with dogs.

However, there are occasional issues with disturbances from barking dogs and a few instances where rooms had an unpleasant odor. Despite these minor drawbacks, the consensus among guests is that Soibelmanns Hotel Rügen is a welcoming and accommodating choice for travelers with dogs.


Yes, Soibelmanns Hotel Rügen has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

Yes, a spa is available at Soibelmanns Hotel Rügen.

Yes, Soibelmanns Hotel Rügen welcomes dogs.

No, parking facilities aren't available at Soibelmanns Hotel Rügen.

Yes, Soibelmanns Hotel Rügen has a gym.

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