InfoSummary of reviewsCollection O Hotel Del Portal in Puebla is highly praised for its prime location in the heart of the city's vibrant historic center. Guests appreciate the proximity to the Zócalo, central square, cathedral and various eateries, making it an ideal base for exploring Puebla's cultural and historical landmarks on foot. The picturesque views of the town square and historic architecture further enhance the charm of this centrally situated hotel.
The hotel’s colonial charm and well-maintained facilities add to its appeal. Visitors often commend the cleanliness and comfortable accommodations, specifically noting the comfortable beds and the friendly and attentive staff, which contribute to an overall pleasant experience. Despite some criticisms about room sizes and ventilation issues, the clean, tidy and calm environment generally meets guests' expectations.
Breakfast at the hotel garners mixed reviews but leans positively. Many guests enjoy the varied and delicious buffet, often accompanied by live music and appreciate the fresh, on-the-spot cooking. The dining experience at the hotel's restaurant also features tasty local dishes like chicharron quesadillas, although some found the cost high and service inconsistent. The surrounding area compensates with numerous dining options, further enhancing the culinary experience for guests.
The friendliness and helpfulness of the staff, especially the cleaning and valet parking teams, contribute significantly to the positive guest experience. However, the reception and management staff occasionally receive criticism for inefficiency and poor customer service.
The hotel's WiFi service is noted as unreliable with inconsistent signals and slow speeds, making it less ideal for guests needing steady connectivity. Despite this, the overall infrastructure supports a comfortable stay, particularly for families, who benefit from spacious rooms and friendly staff.
Collection O Hotel Del Portal’s nightlife offerings are both a boon and a drawback. While the location offers access to various vibrant nightlife activities, the associated noise from the bustling city center can be a disturbance for those seeking quiet nights.
In summary, despite some room-related and service inconsistencies, Collection O Hotel Del Portal remains a popular choice for its unbeatable location, colonial charm, cleanliness and friendly staff, making it a solid option for travelers wanting to experience the essence of Puebla. Show more
InfoSummary of reviewsHotel Boutique Casa de la Palma enjoys an outstanding reputation, primarily due to its exemplary location in the heart of Puebla. Guests repeatedly laud its proximity to the city's historic wonders, offering unmatched access to key attractions and vibrant dining options. The historic charm of the hotel amplifies the experience, with its 200-year-old decor and museum-like ambiance standing out in visitor reviews. The central setting facilitates leisurely strolls to nearby landmarks, while guests also appreciate the tranquility of the rooms despite the lively surroundings.
The rooms contribute to a memorable stay with their visually striking antique and colonial styles. Guests are impressed by the spaciousness, unique decorations, and cozy atmospheres, which create a sense of traveling back in time. Many rooms feature balconies with street views, enhancing the hotel’s distinct character. Although some mention firmness in the beds, there is a consensus on their comfort, adding to the restful experience of the visitors.
Cleanliness is another praise-worthy aspect, as the hotel maintains high standards in both individual rooms and communal spaces. The establishment is described as very clean and comfortable, benefiting from the diligent and welcoming hotel staff, who consistently display friendliness and attentiveness. Although there were occasional lapses, the staff contributes significantly to positive guest experiences.
Guest reviews on the WiFi are mixed, with some praising its functionality and others encountering connectivity issues. However, these challenges do not generally detract from the overall satisfaction of the visitors. Overall, Hotel Boutique Casa de la Palma provides a unique and charming stay, perfectly positioned for those looking to explore Puebla's rich history and culture. Show more
InfoSummary of reviewsHotel Escala Puebla Centro is celebrated for its prime location, providing convenient access to Puebla’s historic center and key landmarks. Guests appreciate its proximity to vibrant markets and tourist attractions, balancing the centrality with a peaceful ambiance away from busy traffic. Although some concerns about the surrounding neighborhood's safety and cleanliness are noted, the hotel itself is praised as a well-maintained and comfortable haven with reliable public transport options nearby.
The hotel's cleanliness receives high marks with rooms and facilities maintained to an exceptional standard. Spacious, beautifully decorated rooms add to the positive experience, underlined by consistent daily cleaning and attentive staff service. Although some guests found the absence of air conditioning and occasional firmness of beds as minor drawbacks, the charm and comfort of the rooms generally enhance the overall stay.
Guests consistently praise the hotel's exceptional staff for their friendly and helpful demeanor. From check-in to check-out, the professional and attentive service stands out, contributing significantly to guest satisfaction. Notable mentions of staff members like Sebastian and Monica highlight the personal touch that adds to the hotel’s welcoming environment.
Hotel Escala Puebla Centro's breakfast service offers delicious and well-presented meals when requested during reservation, despite some limitations such as waiting times and restricted availability. The positive feedback on the quality and taste of the breakfast overshadow minor critiques. For those preferring variety, nearby breakfast options are ample and praised.
Family travelers find the hotel accommodating with spacious rooms, a family-friendly environment and pet-friendly policies. The hotel takes care of both families and their furry friends, making it an appealing choice for family getaways. Romantic couples also favor the hotel for its serene and romantic atmosphere, ideal for cozy retreats and honeymoons.
The business travelers appreciate the solid value for money, professional staff and business-friendly environment despite minor issues like inconsistent wifi service. The hotel's tranquil setting and clean, spacious rooms promote productivity and comfort during business stays.
Overall, while acknowledging some areas for improvement, Hotel Escala Puebla Centro excels in delivering a comfortable, clean and welcoming stay amidst a charming setting, making it a standout choice for diverse travelers including families, couples, business professionals and pet owners. Show more
InfoSummary of reviewsVoco Royalty Puebla Downtown by IHG stands out as a top choice for travelers visiting the heart of Puebla's historic center. Its prime location offers unparalleled convenience, nestled in front of the main square and the iconic cathedral, surrounded by local attractions, boutiques, and delicious dining options. Guests praise the elegant decor, spacious and spotless rooms, and the welcoming atmosphere created by the attentive and professional staff. The exceptional level of cleanliness maintained throughout the hotel ensures a pleasant and comfortable stay.
Dining at the hotel is a notable highlight. Guests appreciate the delightful breakfast, which features local flavors and fresh juices, while enjoying a rooftop dining experience with enchanting views and excellent service. The culinary offering, particularly at the rooftop restaurant, is often described as delicious, making it a memorable part of the stay. The hotel's beds receive high praise for their comfort, contributing to restful nights after a day of exploring.
Despite a few logistical challenges with parking and some variations in room sizes, guests consistently commend the hotel staff for their friendly and helpful nature, which enhances the overall experience. Overall, voco Royalty Puebla Downtown by IHG delivers a warm and inviting experience, blending vibrant city life with relaxed, quality accommodations. Show more
