InfoSummary of reviewsOne Puebla Serdan offers a highly recommended stay primarily due to its strategic, accessible location, quality service and comfortable accommodations. Situated in a quiet yet convenient area near major highways and shopping centers such as Walmart and Galerías Serdán, it provides guests with seamless access and tranquility, ideal for shopping enthusiasts. The hotel ensures an excellent cost-benefit ratio, enhanced by commendable service and attentive staff.
The hotel shines in comfort, featuring very comfortable beds and excellent showers, making it a restful retreat. While the breakfast, praised for its quality and abundance, is a delightful start to the day, some guests suggest improvements in variety. The rooms, albeit small, are clean, cozy and functional with many guests appreciating the good views and quiet atmosphere. Any initial issues with cleanliness are swiftly resolved, reflecting the hotel's commitment to maintaining high standards.
The cleanliness of One Puebla Serdan is often highlighted with both common areas and rooms kept in spotless condition, making it a comfortable haven for rest. This attribute, coupled with affordability and quality services, makes it an ideal choice for business travelers and tourists alike.
The stellar service provided by the staff is another standout feature with guests frequently noting the professionalism, kindness and attentiveness of the team. The staff's readiness to assist and their friendly demeanor significantly enhance the overall guest experience.
Although there are mixed reviews about the beds with some finding them super comfortable and others noting issues such as firmness or bed condition, the general consensus leans toward positive. Combined, the hotel's prime location, excellent service and comfortable accommodations make One Puebla Serdan a dependable and highly recommended choice for travelers seeking a pleasant stay. Show more
InfoSummary of reviewsOne Puebla Serdan offers a highly recommended stay primarily due to its strategic, accessible location, quality service and comfortable accommodations. Situated in a quiet yet convenient area near major highways and shopping centers such as Walmart and Galerías Serdán, it provides guests with seamless access and tranquility, ideal for shopping enthusiasts. The hotel ensures an excellent cost-benefit ratio, enhanced by commendable service and attentive staff.
The hotel shines in comfort, featuring very comfortable beds and excellent showers, making it a restful retreat. While the breakfast, praised for its quality and abundance, is a delightful start to the day, some guests suggest improvements in variety. The rooms, albeit small, are clean, cozy and functional with many guests appreciating the good views and quiet atmosphere. Any initial issues with cleanliness are swiftly resolved, reflecting the hotel's commitment to maintaining high standards.
The cleanliness of One Puebla Serdan is often highlighted with both common areas and rooms kept in spotless condition, making it a comfortable haven for rest. This attribute, coupled with affordability and quality services, makes it an ideal choice for business travelers and tourists alike.
The stellar service provided by the staff is another standout feature with guests frequently noting the professionalism, kindness and attentiveness of the team. The staff's readiness to assist and their friendly demeanor significantly enhance the overall guest experience.
Although there are mixed reviews about the beds with some finding them super comfortable and others noting issues such as firmness or bed condition, the general consensus leans toward positive. Combined, the hotel's prime location, excellent service and comfortable accommodations make One Puebla Serdan a dependable and highly recommended choice for travelers seeking a pleasant stay. Show more
InfoSummary of reviewsFour Points by Sheraton Puebla is frequently commended by guests for its exceptional accommodations and convenient location. The hotel’s strategic positioning near popular attractions, the city center, key restaurants and the Mexico-Puebla highway offers easy access and adds to the overall appeal. Visitors appreciate the tranquil and comfortable environment, enhanced by modern, clean facilities and scenic views, including those of the nearby volcano. Additional amenities such as bike rentals and valet service further contribute to a satisfying stay.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla. Show more
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Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Heated Pool Outdoor Pool
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