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Summary of reviewsThe Comfort Inn Queretaro Tecnologico is lauded for its excellent location, particularly favorable for attendees of events at Tec de Monterrey and business travelers due to its proximity to various workplaces and academic institutions. Guests praise the ease of access, the safe and calm environment and the overall good value, highlighting secure parking and friendly staff.
Breakfast at the hotel is a standout feature with guests noting the variety, quality and tastiness of the offerings. The buffet-style breakfast is well-received, complimented by the attentive and courteous service from the restaurant staff. Although there are slight suggestions for improvement, especially for children's selections, the general sentiment towards breakfast remains highly positive.
The rooms are described as comfortable, spacious and well-equipped with necessary amenities. Cleanliness is frequently praised and the beds, in particular, are highlighted for their superior comfort. While some minor issues like sporadic maintenance needs and noise insulation are mentioned, the overall impression is of a clean, cozy and inviting space perfect for relaxation.
Cleanliness extends beyond the rooms with the hotel maintaining a high standard across its entire facility. Guests appreciate the spotless environment and the excellent service provided by the attentive and accommodating staff. Individual staff members like Cecilia and Jorge receive special mentions for their personalized and kind service.
However, the hotel's wifi service does receive criticism for its poor speed and connectivity issues, particularly on higher floors. Those requiring reliable internet access might experience some frustration.
The pool garners mixed reviews. While many guests enjoy the heated water and clean ambiance, there are consistent complaints about the water temperature being cold and maintenance issues such as ineffective heating. The pool's size and early closing time also limit its utility for some guests.
With a notable emphasis on the comfort and quality of the beds, the hotel ensures a restful experience that supports both business and leisure activities. The Comfort Inn Queretaro Tecnologico remains a preferred choice for business travelers, thanks to its strategic location, excellent service and practical amenities, making it equally suitable for relaxation after a busy day.
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