Info
Summary of reviewsHotel y Restaurante Puerta de Aranda enjoys widespread acclaim for its exceptional location at the heart of Aranda de Duero, offering guests easy access to the city’s vibrant atmosphere and attractions while maintaining a peaceful environment. The hotel's central placement is frequently celebrated as it allows visitors to explore the region conveniently without incurring major expenses, and it also provides handy parking opportunities nearby.
The staff at Hotel y Restaurante Puerta de Aranda is another highlight, consistently praised for their friendliness and attentiveness. The reception team, especially a member named Daniel, receives remarkable appreciation for their exceptional service and responsiveness, adding a welcoming touch and ensuring a smooth stay for guests.
The breakfast offering receives generally positive remarks for its quality, with guests describing it as great and very good. However, there are some concerns regarding pricing clarity and package inclusivity which could use enhancement, as some visitors experienced inconsistencies between the advertised and the actual cost.
When it comes to room quality, the experiences are mixed. While some guests find the basic amenities satisfactory and appreciate the central and quiet nature of the rooms, others highlight issues like maintenance, cleanliness, and room size. Problems such as insufficient bedding, leaky faucets, and uncleaned rooms have been reported, indicating a need for improved consistency in room preparation and maintenance.
Cleanliness levels at the hotel have varied reports, with a considerable number of guests noting cleanliness issues and insufficient maintenance. Although some praise the tidiness as a positive aspect, complaints about unclean rooms, inadequate hygiene in bathrooms, and neglected facilities suggest room for improvement.
Feedback on the beds is largely critical, with numerous guests experiencing discomfort from sagging mattresses and noisy, creaky beds. Hygiene concerns regarding sheets and pillows have also been noted. While there are occasional positive comments about the bed size and comfort, substantial improvements are needed to elevate the guest experience.
In summary, while Hotel y Restaurante Puerta de Aranda excels in location and staff service, attention to room quality, cleanliness, and bed comfort could enhance the overall guest satisfaction.
Show moreRead review summaries for all categories
Categories
