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Summary of reviewsSilva Hospedagem FLAT BELLAGIO BEIRA MAR is well-regarded for its excellent location, situated just a short walk from Ponta d'Areia Beach and near restaurants, pharmacies and various shops. Guests appreciate the convenience and accessibility, making it easy to explore the local area and access essential amenities. The strategic position offers a quiet and comfortable stay with easy airport access, making it great value for the price.
The hotel offers affordable accommodations with standard cleanliness and essential amenities such as a mini fridge, microwave and kitchen utensils provided in the rooms. While some guests praise the cozy and organized environment, the overall maintenance and cleanliness have room for improvement. Reports of old furniture, stained floors and inconsistent air conditioning are common, along with issues regarding room cleaning services and the lack of hot water.
Mixed reviews highlight a significant divide in the perceived cleanliness standards. Some guests found their rooms well-cleaned and enjoyed a tidy environment, while others encountered issues like cockroaches, mold and an overall lack of thorough cleaning. Basic amenities like soap and towels were sometimes missing, detracting from the overall experience for some visitors.
The staff generally receives positive feedback for being attentive, polite and helpful, contributing to a welcoming atmosphere. Specific employees, such as Gilmara, are noted for their exceptional service. However, there are occasional reports of unprofessional behavior from some staff, indicating minor inconsistencies in service quality.
The Wi-Fi service at Silva Hospedagem FLAT BELLAGIO BEIRA MAR is another area with mixed reviews. While some guests found the connection adequate, many experienced instability and frequent disconnections, highlighting the need for improvement in internet reliability.
The quality of the beds is a notable concern with many guests finding them uncomfortable and poorly maintained. Complaints include the use of mismatched mattresses, old and worn-out bedding and poor overall sleep quality. Improving the bedding and sleep arrangements could significantly enhance the guest experience.
In summary, Silva Hospedagem FLAT BELLAGIO BEIRA MAR offers an excellent location and affordability, making it an attractive choice for those prioritizing convenience. However, addressing issues related to maintenance, cleanliness, Wi-Fi and bed quality would greatly improve the overall guest experience.
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