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Summary of reviewsApartamentos Luxury Ciempozuelos is strategically located, offering guests convenient access to nearby cities like Madrid, Aranjuez, and Toledo, making it an appealing base for sightseeing. The spacious and well-organized apartments match the provided photographs, adding to guest satisfaction. However, the location outside Madrid's bustling center might best suit travelers who prefer a quieter setting. The accommodations boast desirable amenities like a TV, with room cleaning staff contributing positively to the overall experience through friendly service. Despite mixed feelings about room decor and maintenance, many guests appreciate the potential and character of the rooms.
The cleanliness of the apartments, however, presents challenges, with reports of dirtiness, unpleasant odors, and leftover trash detracting from the luxury experience promised. Structural issues and a need for better upkeep are evident, though refunds have occasionally been offered concerning cleanliness concerns. While this aspect could be significantly improved, the welcoming nature of some staff members, particularly at reception, adds to guest satisfaction. Nevertheless, inconsistent professionalism and insufficient handling of unexpected situations highlight areas for staff improvement.
Regarding beds, feedback varies; while some find them comfortable, others experience discomfort from noticeable springs and firmness. Housekeeping issues like unprepared bedding and malfunctioning bed lights require attention to enhance guest comfort. Despite the mix of positive and negative elements, Apartamentos Luxury Ciempozuelos offers a promising base with opportunities for improvement in cleanliness, maintenance, and bed quality to better align with the expectations set by its pricing.
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Apartment with Free Wi-Fi
