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Summary of reviewsGHL Hotel Club el Puente is a well-regarded hotel that offers a peaceful retreat in a serene countryside atmosphere near Girardot. The hotel's strategic location combines tranquility with convenient access to supermarkets, restaurants and shopping centers, making it ideal for both relaxation and proximity to local amenities.
Guests consistently praise the spacious, comfortable rooms and the hotel's lush, park-like grounds, which feature large trees and a tranquil setting shielded from road noise. Families find the hotel particularly suitable due to its inviting swimming pools, excellent services and natural beauty. The hotel strikes a balance between rest and easy access to commerce and activities, providing an exceptional value for money.
The breakfast experience is generally well-received with many guests appreciating the delicious and abundant buffet-style offerings that cater to various tastes. Although some feel that the breakfast could benefit from more variety, particularly during extended stays, the overall quality and service enhance the morning meal experience.
Dining at the hotel is noted for its high-quality, tasty and well-prepared food served in generous portions. The restaurant staff's friendliness contributes significantly to the positive dining experience, although some guests mention that food and drink prices are high and service can occasionally be slow. Despite these issues, the general consensus is that the restaurant meals are enjoyable and the staff attentive.
Rooms at GHL Hotel Club el Puente are predominantly spacious and comfortable with recent remodeling efforts receiving positive feedback. Guests appreciate the cleanliness, air conditioning and excellent service from reception and housekeeping staff. Some minor issues such as ongoing construction noise, occasional humidity and small bathrooms are noted, but overall, the rooms provide a highly comfortable and inviting stay.
Cleanliness across the hotel is highly praised with particular commendation for the well-maintained pools and neat accommodations. While some common areas like the sauna and steam room could benefit from more frequent maintenance, the hotel staff’s dedication to cleanliness contributes to a positive overall experience.
The staff’s friendliness, attentiveness and efficient service significantly enhance guests' experiences. The reception and restaurant staff are frequently described as exceptionally welcoming and helpful.
Guests generally have a good experience with the hotel's internet connectivity, enjoying reliable and fast connections in the rooms, though some experience spotty coverage in common areas.
The spa facilities receive mixed reviews but are generally appreciated for their relaxing atmosphere and variety of services, such as massages and the Turkish bath. Some issues like the occasionally cold jacuzzi and certain areas needing renovation are noted, but the overall spa experience remains positive.
The hotel’s pools are a major highlight, offering clean, spacious and well-maintained swimming areas including an Olympic-sized pool and a lake-style pool. Despite some maintenance concerns, the beautiful and serene pool settings are well-loved by guests.
The tennis courts are another standout feature, praised for their excellent condition and the availability of professional coaching. Other sports facilities, like beach volleyball and ping pong, add to the active stay at the hotel.
GHL Hotel Club el Puente is particularly well-suited for families, offering a range of activities to keep children entertained and spacious green areas that are perfect for pets. The staff's attentiveness and the hotel's relaxing environment make it a favored choice for family vacations.
Overall, GHL Hotel Club el Puente is celebrated for its serene setting, comfortable accommodations, friendly staff and excellent facilities, making it a delightful destination for both families and recreational activities.
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